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Top 10 Communication Interview Questions
Question 1 of 14
How do you show your co-workers the importance of communication in the workplace?
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Communication Questions and Answers
Question 1 of 14
How do you show your co-workers the importance of communication in the workplace?
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"I show my co-workers the importance of communication through my willingness to ask questions if I do not understand the first time. I do not pretend to know something just to save face. By creating an environment where questions are encouraged, we have increased communication greatly, and have seen a healthier safety record as a result."
"I show my co-workers the importance of communication in the workplace simply from leading by example. I set the tone and expectations for how we should communicate by utilizing all forms of written, verbal and interpersonal communications, early and often in the process."
"Many customer service issues stem from poor communication. When we have a customer dispute, I work with my team to explore other alternatives. We often role play and discuss ways that we could have reacted better. This practice has greatly improved our customer reviews."
As a leader, 'telling' and 'showing' are two very different things. Talk to the interviewer about how you personally put communication into action in the workplace.
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Question 2 of 14
Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
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"I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect and I read it in in a dire tone rather than in a positive one, as it was intended. After a tense conversation, the employee clarified her intention and it seems I was mistaken. She and I agreed to exercise verbal communication on a regular basis to avoid a similar situation from happening again."
"We recently had a missing link in communications to one of our vendors, who we signed on to provide a large service. They were not aware of a change in the agreement which cost the company wasted time, resources and money. We were able to identify the breakdown in communication and change the process to ensure it does not happen again."
"I missed a shipment to a customer because there were two similar items in the production schedule. Usually, the scheduler highlights oddities like that, but not this time. I missed the difference and thought it was the same order when it came through on my end."
On occasion, mistakes will happen and communication will be broken. Talk to the interviewer about a time that this occurred in the workplace. How did you resolve the situation?
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Question 3 of 14
Would you say you are a better verbal or written communicator?
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Question 4 of 14
How do you handle communicating bad news to a fellow worker or subordinate?
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Question 5 of 14
Tell me about your experiences giving presentations in front of large groups.
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Question 6 of 14
How would you describe your written communication skills?
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Question 7 of 14
What experience do you have using team-based messaging applications?
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Question 8 of 14
When entering a new job, describe how you build relationships with your new coworkers and supervisors.
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Question 9 of 14
How do you handle a situation where your supervisor does not properly communicate information to you?
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Question 10 of 14
Tell me about a time when your communication skills greatly benefited your team.
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Question 11 of 14
Rate your communication skills from 1-10 with proper examples backing your given rating.
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Question 12 of 14
Tell me about a time when you improved communication between yourself and a co-worker or client.
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Question 13 of 14
After receiving information from your supervisor, how do you ensure you properly communicate this information to your team?
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Question 14 of 14
At your current or former place of employment, how important was communication and dealing with others?
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