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Zimmer Biomet Interview
Questions

28 Questions and Answers by Ryan Brunner

Published March 14th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 28
At Zimmer Biomet, one of our guiding principles if focusing our resources in areas where we will make a difference. Tell me about how you are resourceful in your work. Why is this important to you and your job?
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How to Answer
As an organization, Zimmer Biomet remains focused on using time, labor and energy wisely and on things that better their business and their customers. As an employee of Zimmer Biomet, you will be expected to do the same in your work. To express that you are resourceful in your work, talk about ways that you are efficient in your work, how you use both people and tools efficiently and how you use creativity to your advantage.
28 Zimmer Biomet Interview Questions
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  1. At Zimmer Biomet, one of our guiding principles if focusing our resources in areas where we will make a difference. Tell me about how you are resourceful in your work. Why is this important to you and your job?
  2. What do you know about our product line here at Zimmer Biomet and what sparks an interest in you working with us?
  3. In your work, what environmental sustainability measures have you been a part of and why do you feel these were important?
  4. If you are hired for this role, how will you build a connection with your colleagues from across the United States and the world?
  5. At Zimmer Biomet, we are committed to helping our employees reach their career goals. What are your ultimate career goals in this field?
  6. At Zimmer Biomet, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
  7. At Zimmer Biomet, we challenge ourselves to improve people's health. When is a time you've pushed and challenged yourself outside your comfort zone?
  8. How would you rate your leadership skills and abilities? What experience do you have in leading others, in a formal or informal setting?
  9. At Zimmer Biomet, giving back to the community is really important to us. What are you doing in your current position to give back?
  10. Tell me about your related education and training that prepared you for this position.
  11. As a leader in the medical device industry, we at Zimmer Biomet believe strongly in giving back to those communities that we serve. In what ways have you given back to individuals and communities during your career?
  12. In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
  13. What is a work accomplishment you feel very proud about that you'd like to share?
  14. How do you want to grow your career within the medical device industry?
  15. At Zimmer Biomet, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing something.
  16. Talk about a time that you spoke up with an unpopular opinion or viewpoint in the workplace for something you felt was right. How did you go about doing this and why was it important?
  17. When starting a new job, what are steps you've taken to develop a 30, 60, 90 day plan for yourself?
  18. Tell me about a time you took initiative on your own.
  19. At Zimmer Biomet, we've been voted a best place to work. What kind of working environment do you thrive in?
  20. In the medical device industry, we are highly regulated by the FDA and other entities. What experience do you have working with regulatory bodies?
  21. Here at Zimmer Biomet, our staff is committed to a high standard of safety in the workplace. How do you prioritize safety in the work that you do?
  22. Talk about a time you had to see the perspective of a colleague or another person you worked with to help solve a problem in the workplace. What approach did you take and why is was it necessary for a positive result?
  23. At Zimmer Biomet, our medical device products touch lives throughout the world. We have offices in over 20 countries. Tell me about experience you have working with a global workforce.
  24. At Zimmer Biomet, we believe in finding the most efficient ways of doing things. How have you used technology to be more efficient?
  25. The technology in the medical device industry is changing rapidly. At Zimmer Biomet, we are investing in new technology to help patients and our teams do their jobs more effectively. How do you keep up to speed with changing technology?
  26. Looking back on your career, what do you consider to be the best training experience that you ever had? What made it both fun and meaningful in your work?
  27. At Zimmer Biomet, our medical devices can truly change people's lives. Sometimes, though, a patient may have a question or concern about one of our devices. How have you handled a difficult customer interaction in a previous position?
  28. What interests you about working in the medical device industry?
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15 Zimmer Biomet Answer Examples
1.
At Zimmer Biomet, one of our guiding principles if focusing our resources in areas where we will make a difference. Tell me about how you are resourceful in your work. Why is this important to you and your job?
As an organization, Zimmer Biomet remains focused on using time, labor and energy wisely and on things that better their business and their customers. As an employee of Zimmer Biomet, you will be expected to do the same in your work. To express that you are resourceful in your work, talk about ways that you are efficient in your work, how you use both people and tools efficiently and how you use creativity to your advantage.

Ryan's Answer #1
"Working in the Supply Chain world and leading an efficient team, I consistently preach to my team about working smarter rather than harder. We have great tools in our work that are readily available, and the time spent learning to use them is well worth work saved in the end. This work saved can lead to time being spent on customer relations and that is a true win-win for me, my staff and our organization. Last year, I championed the move to a cloud based shipping and tracking system. Since implementation, our support staff has been able to focus their attention on more important tasks since customers can track details themselves with a few clicks of a mouse."
Ryan's Answer #2
"In field sales, resourcefulness stems from proper planning and I consider myself a great planner. I keep organized and planned for my workdays and workweeks by using an online calendar and task list. Then, I plan my sales call schedule to reduce drive times and waiting times. This helps me spend more face to face time with my customers supporting my products and closing sales. I also utilize client relationship management software that I purchased on my own with my current employer. This allows me to keep up to dates notes on customer preferences, schedules and sales numbers. This system has allowed me to show clients trends in their business that they didn't even realize were happening."
2.
What do you know about our product line here at Zimmer Biomet and what sparks an interest in you working with us?
For this question, it is important that you do your research on the organization prior to interviewing so you can speak knowledgeably about the product line that Zimmer Biomet produces and to talk about any personal interest you have in those lines. Make sure that you speak from the heart, both personally and professionally, on why working for the organization would be important and meaningful for you to really sell yourself and your motivation to be successful to your interviewer.

Ryan's Answer #1
"In my late 20's, I was in a car accident that eventually led to a total knee replacement. Over the years, I've had work done on this replacement several times because the innovation and technology just wasn't where it is today because of manufacturers like Zimmer Biomet. I'd love to join the team here to help design great products for knee, hip, shoulder and back repair to really help people that are in the boat I was once in. My personal experience would surely be a driver that could benefit the product development team here at Zimmer Biomet."
Ryan's Answer #2
"Having done research in the medical field as part of my current role, I've grown a passion for helping patients find medical solutions that are life altering in ways that can help them live full and complete lives and I really feel that this opportunity with Zimmer Biomet would offer that for me personally. Whether it would be developing new chest repair products for broken ribs or new technology in helping people suffering from debilitating back injuries."
3.
In your work, what environmental sustainability measures have you been a part of and why do you feel these were important?
Zimmer Biomet puts significant effort into environmental sustainability projects like reduction of gas emissions, hazardous waste production, recycling and water consumption, among others. For this question, your interviewer will be looking to hear that you have similar beliefs as the organization when it comes to protecting the environment through business practices and they'll be looking to hear ways that you've participated through your work in the past. Be sure that your interviewer walks away from the interviewer knowing that you will do your part to help if hired by the organization.

Ryan's Answer
"As a family that does our part by tenaciously recycling, reducing energy and buying local, I have carried this over to my current organization and our practices within the office. I've led the charge in converting over several of our office products like compostable trash bags, LED light bulbs and biodegradable shipping materials. My belief is that if every person and organization took little steps like these, our world would be a much cleaner place to live in."
4.
If you are hired for this role, how will you build a connection with your colleagues from across the United States and the world?
At the heart of this question comes Zimmer Biomet's focus on diversity and inclusion in the workplace. If hired with the organization, you have the chance to potentially be working with both colleagues and customers from around the globe so your interviewer will be looking to hear that you value diversity in the workplace. In your answer, express that you value diversity and the viewpoints of others and then explain how will go about building a connection through a diversity related approach with everyone that you work with.

Ryan's Answer #1
"In my current role, I have coworkers that I communicate with and meet via video with on a regular basis in both India and Japan. To better connect with them, I have always sought to learn about their culture through questions and research on my own. Then, I always try to see things from their perspective in regard to their own beliefs and values. If hired for this position, it sounds like I would work closely with the sales team in Mexico and I would take this same approach in working with them."
Ryan's Answer #2
"Coming from a small town in a very rural part of the country, I've really come to appreciate true diversity during my time in both college and entering the workforce as Process Engineer. I quickly learned that the values, knowledge and beliefs of people that were raised in different parts of the world from me can help me become a better worker and a better overall person. If hired for this position, I would look forward to the opportunity in traveling to our different sites to meet the production teams. I would take a personalized approach with an open mind in getting to know them and their processes to help Zimmer Biomet become a better organization overall."
5.
At Zimmer Biomet, we are committed to helping our employees reach their career goals. What are your ultimate career goals in this field?
Zimmer Biomet makes a great amount of effort in ensuring that their employees are satisfied in their jobs and that they can help them grow to their full potential and what they want to become. If hired for this job, you can expect that your manager will have regular meetings with you to discuss career growth and a career path within the organization and for this question, the hiring manager will be looking to get a jump start on those potential future conversations with you. Prior to your interview, be sure to do your homework on the organization to make sure your ultimate career goals meet the need of Zimmer Biomet. Then during the interview, be open and honest with your interviewer about what your career goals are and how you plan to make those goals a reality.

Ryan's Answer #1
"Since receiving my degree, you can see that I've held the title of Compliance Analyst for a large banking institution. With the great experience that I've gained in this job for the past eight years, I am ready and able to take on this role as an Associate Director of Compliance. Right now, I am pursuing my MSL in Compliance to hopefully someday become a Director level leader over a large department. With the current state of the department and future growth projected, what opportunities could you see 5-10 years down the road for this opportunity with Zimmer Biomet?"
Ryan's Answer #2
"As part of my process for considering and applying for this position as an Associate Product Manager, it was important for me to find out if Zimmer Biomet fits into my career plan that I have put great thought into. Having a love and a strong background in marketing and a passion for educating others, my goal 10 years down the road is to be working in an educational setting in a Workforce Learning or Organizational Development type role focused on learning. This would include working with marketing, administrative, sales and production staff."
6.
At Zimmer Biomet, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
Working in a matrixed organization means you have multiple people you are accountable to, often with competing priorities. It can be complex to navigate in this space, so the interviewer wants to know you can handle working in this environment.

Ryan's Answer
"Currently I report to a leader here in the US, but my functional leader is in the UK. With the time change, it can be difficult for us to reach each other, so I changed my hours slightly to be in the office earlier so I could talk more via Skype with this person. I felt like our emails weren't necessarily the most effective means of communication. With my leader in the US and I try very hard to keep her in the loop about what I'm doing and make her feel like I'm including her in my decisions. After a month or so of trial and error, I have a nice system down now."
7.
At Zimmer Biomet, we challenge ourselves to improve people's health. When is a time you've pushed and challenged yourself outside your comfort zone?
The medical device industry demands forward-thinking individuals who can continue to do MORE. The interviewer wants to hear an example of a time you've really stretched yourself for a project or initiative at work.

Ryan's Answer #1
"I was working with clinics in my territory to promote our medical devices and kept hearing that our competitor was offering a better product that was more tech savvy. I brought this feedback back to our R & D team but also had an idea on how we could differentiate ourselves from our competitor's product. I did a bunch of research on how to engineer something like this, even though that is far out of my scope as a sales person. I was then put on a project team to explore actually developing this upgraded product. Our team was able to research, design and launch a product that my physicians were so excited about. It was the most challenging and rewarding experience!"
Ryan's Answer #2
"For example: "In college, we were given an assignment to create a marketing proposal for a local business. I did a mix of traditional and digital. I had seen a new technology mentioned the day before on a blog I subscribe to and even though my project was due in 2 days, I decided to research everything I could find on this new automation technology. I didn't sleep the night before the project was due, but adding this new technology really made my project stand out."
8.
How would you rate your leadership skills and abilities? What experience do you have in leading others, in a formal or informal setting?
Zimmer Biomet is looking to hire natural leaders to join their organization, no matter what department or role you are interviewing for. Whether it is a front line position or a position managing and leading others, the ability to lead others in project or group based work is important for any person that they hire. Draw on any experience you have leading teams of others during your career and make it clear to your interviewer that you are both comfortable and competent leading others by pointing out your personality traits that make you a great leader.

Ryan's Answer #1
"Coming out of college and looking to become a lead on any projects you have for me as a Packaging Engineer, I can definitely draw on some leadership experiences I gained through my schooling. While working through college, I was promoted to shift leader during my time working at Subway. As well, I was one of the founders of my campuses Institute of Packaging Professionals group. While in that group, I was elected the President during my final two years of school. For me, my leadership style in both of these roles required a focus on communication skills, self confidence, optimism and inspiration for those that I led. If hired here, you can be assured that I would bring these traits and skills to any projects I would be leading at Zimmer Biomet."
Ryan's Answer #2
"Working as a Machinist for the last 8 years, I haven't been in a formal leadership role with my organizations and I am fine with that as I like to be hands on in my work. With that said, my ability to teach others effectively and my strong working knowledge of the industry have found me as the lead for training new hires that are hired on as new Machinists. With new hires, I take a knowledgeable and hands on approach to teaching them and orienting them to their new job. I take time to listen to their questions and concerns and address them with ease. I let them know that I am approachable and they can come talk to me at any point after my training is done with them."
9.
At Zimmer Biomet, giving back to the community is really important to us. What are you doing in your current position to give back?
Charitable giving is common in the medical device industry. The interviewer wants to see that you care about more than just a job but that you find joy and purpose in giving back to your community.

Ryan's Answer #1
"At my company, we are close to an elementary school and volunteers are needed to read to the students each week. I volunteered immediately and have been part of this program for 2 years. Sometimes it is hard to leave the office each week because I'm so busy, but each time I go there, it is so rewarding. "
Ryan's Answer #2
"For example: "My company didn't have a robust volunteerism program and we are pretty small, so I actually started a school supply drive to benefit schools in our community. This isn't something our teams were used to doing, so it took some promotion, but in the end, we ended up with a huge amount to donate. The schools were so pleased and it really boosted engagement at our office."
10.
Tell me about your related education and training that prepared you for this position.
Take a few minutes to walk the interviewer through your college work, graduate work or any skill development opportunities you have had. Make sure you put emphasis on how that experience will help you succeed in this position.

Ryan's Answer #1
"I actually have a degree in music, but went back to graduate school for business. I think the musical part of my brain keeps me creative, but I have the finance, accounting, and consultancy skills you need to succeed in this role."
Ryan's Answer #2
"I have a degree in biology and thought I wanted to go on to medical school, but discovered I really like the business side of health care. I started taking classes in business and management and did an internship in the corporate office of a hospital system. These combination of experiences would give me a really good base for a position at Zimmer Biomet."
11.
As a leader in the medical device industry, we at Zimmer Biomet believe strongly in giving back to those communities that we serve. In what ways have you given back to individuals and communities during your career?
Community involvement and giving back to those that they serve are an important cornerstone of the corporate stewardship at Zimmer Biomet. For this question, your interviewer is really looking to hear that you value this in an organization that you work for and that you've done something to give back during your career. Whether you have donated your time at an event or donated to a greater cause, talk to your interviewer about what you did and, more importantly, whey you felt it was important.

Ryan's Answer #1
"With my current employer, the executive team picks a weekend every summer to bring volunteers to the Habitat for Humanity home building in our area. For the last two years, I have signed up to volunteer to help build a forever home for a family in true need. I really loved the gratification I personally felt for giving back to a family that was in dire circumstances and in the process, I learned a lot of new skills I could use around my house as well."
Ryan's Answer #2
"Volunteering my time and effort to a greater cause was something taught to me at a young age by my grandparents. In middle school and high school, I volunteered all the weekends I could at our local animal shelter. Then, through college, I spent a few holidays donating my time serving food at a local food pantry for families that couldn't afford a meal. I think the important lesson that my grandparents taught me was that while I may find myself with family, friends, food and money, there are still those that are missing some or all of those things and the right thing to do is to help others missing those keys to life. If hired for this position, I'd love to take part in giving back to this community and others that I would help serve."
12.
In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
The interviewer wants to know that you aren't shy about giving feedback to your peers to help them succeed. True leaders show their true colors by mentoring and supporting colleagues, not just by supporting and training direct reports. Show the interviewer that you care about the development of others are aren't afraid to give feedback.

Ryan's Answer #1
"I noticed my peer was really struggling with her communication with another leader. He would get very anxious and even out of breath when he was telling me about what was going on. One of the times that he was venting to me, I listened, but then asked a few more questions to probe deeper. Through my questions, my colleague was able to think of a few different strategies to try when working with this person in the future. The power of the question is very powerful."
Ryan's Answer #2
"For example: "We had bi-weekly team meetings and we do a lot of brainstorming during that time. One of my colleagues came across really negative and would shoot down people's ideas really quickly. This really deflated the energy in the team. I asked him to go for a walk with me and I told him how his behavior was being perceived. He was caught off guard by this feedback. However, because we were walking and our bodies were moving, it helped him to calm down and hear me. At the end, he thanked me for pulling him aside and talking to him about it and I could tell at the next meeting that he came with an attitude that was different and more open."
13.
What is a work accomplishment you feel very proud about that you'd like to share?
Everybody has that shining moment in their career that they look back on and feel good about. Share a work accomplishment that is significant to you and let the interviewer hear the passion in your voice.

Ryan's Answer #1
"I have been selected to the President's Club 3 years in a row. The first year I was selected, I am especially proud of because I was given a territory that was performing really terribly. I didn't know if I'd be able to turn it around. With focus, dedication, and a close eye on numbers, I was able to make really great strides in that region and it is still a high performing area for the company."
Ryan's Answer #2
"For example: "I'm really proud of the fact that 3 of the people who reported to me have moved on to leadership roles within my company. Coaching and mentoring people is really important to me and I spent a lot of time with these individuals talking to them about what it would take to get to the next level. They were like sponges and listened, and then did exactly what I knew they could do. Teaching others is something I have a great passion for."
14.
How do you want to grow your career within the medical device industry?
The interviewer would like to hear that you would like to stay with the company as you develop new skills. Tell the interviewer your long term goal, but make sure it aligns with where the company is going.

Ryan's Answer #1
"I noticed at Zimmer Biomet, you have offices in over 20 countries. This is really exciting to me. I'd love to be in this role for several years, but then think about how I could use the skills I've learned to work in one of your global locations. I'd love to work overseas for a few years and then come back to a leadership role."
Ryan's Answer #2
"For example: "One of the elements of Zimmer Biomet that I really love is the career growth opportunities. I'd love to take the knowledge I'll gain in this role and move to the sales organization to be the person in front of clinicians, showing them the great things our devices can do. When you are selling something you believe in, it doesn't really feel like selling, it just feels like helping people."
15.
At Zimmer Biomet, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing something.
The interviewer wants to learn about your creativity and ability to come up with new ideas. Share with the interviewer your idea, but also if it was executed and how the situation turned out.

Ryan's Answer #1
"I started at my company with a staff who had been there a long time. I'm a big believer in Lean Six Sigma principles and I saw a ton of waste in our process. I took some time to get to know the people and learn the current process fully, but then I suggested new ways to streamline our operations such as consolidation vendor agreements, leveraging some of the global contracts we have and have people 'own' more of their own process instead of handing it off to others. Because I had built relationships with the people in the department first, they were more open to the change. Within the first year, we were able to produce 30% more revenue with no added staff because of the changes I recommended."
Ryan's Answer #2
"For example: "As a new grad, I was on a lot of project teams. There was an assignment in one of my marketing classes where we had to think about new solutions to generate leads for a real small business in our community. I did my homework on the company and researched the competitors and main demographic of the customers. I recommended doing a targeted re-targeting campaign on the largest competitor's website. They liked my idea and decided to give me a small budget to try out this campaign. I was able to increased traffic to their website and the number of people who subscribed, so they were really pleased."
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