Sun Life Financial Mock Interview
Practice 35 Sun Life Financial interview questions covering client service, risk assessment, and financial products.
Question 14 of 35
What experience do you have working in a cross-functional environment?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
How effectively you work with the other departments and teams in your company, whether on a macro or micro scale, is a reflection of the company itself. It requires strong communication skills and effective collaboration with a mutual commitment towards a common goal, especially where the mutual commitment is caring for and retaining a customer's brand loyalty.
Share your relevant experience in this regard. Exhibit the strength of your communication skills through the measures you took to ensure your cross-functional team collaboration was as functional as possible. It's okay to show pride in your work as long as you remain humble and showcase your expertise and what you learned from the experience. If you haven't much experience in this regard, do your research, and talk up your knowledge while communicating how you look forward to such a career milestone.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I am regularly exposed to cross-functional teamwork in my current position. A cross-functional team project can be very successful when expectations are communicated clearly from the beginning. I go into these projects with an understanding that everyone has their own strengths and limitations based on their expertise and job function."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I have worked in a cross-functional setting for many years, primarily with the HR and Accounting departments. Clear communication is key when collaborating with different teams. Clarity in expectations is of huge importance."
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Yes, every audit engagement requires cross-functional collaboration with teams outside audit such as actuaries, tax specialists, and IT specialists. Based on my experience, for a large project to work seamlessly among all teams, it is important to communicate up front and agree on the details and expected results. In the meantime, it is just as crucial to keep an open line of communication and check in with other teams to make sure things are progressing and on track.
Rachelle's Feedback
The details you offer up to the interviewer are excellent. It's great that you mentioned whom you are collaborating with, and from which departments. Well done!
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