How to Answer: Describe your experience in building client relationships.
Advice and answer examples written specifically for a Stripe job interview.
3. Describe your experience in building client relationships.
How to Answer
One of the most important job responsibilities you will have as an account executive at Stripe is building relationships with prospective clients and turning them into users of the company's platform and products. The interviewer wants to know that you have experience in client-facing roles. Emphasize that you are personable, communicative, and someone who can build meaningful relationships with others.
Entry Level Example
"The ability to connect with an individual and build a rapport is one I have always possessed. I enjoy engaging with potential clients while gathering hard and soft information that allows me to build a winning proposal. Rolling out the red carpet for each prospect while developing a long-term strategy to accomplish their goals reinforces to the client that I have a deep understanding of their needs and the drive to achieve them. In the follow-up, I remain dedicated to the client's needs, communicating the value of our services and the solutions they provide."
Answer Example
"I have always been someone who likes to talk to others. My friends would probably even say that I'm the life of the party. I enjoy meeting new people and learning about them. And over the years, I have used these innate qualities of mine to my benefit at work. When I became an inside sales representative after college, I spent hours every day cold calling and talking to prospects on the phone. This taught me how to quickly build a rapport with someone I've just met. I look for a commonality between us and initially try to connect with the person using that knowledge. Sometimes this involves quickly researching the person before I place the call. Once I transitioned over to account management, I learned how to identify pain points when I'm talking to a client and how to provide value and solutions. In addition, I strive to be positive, friendly, and knowledgeable so they want to talk with me. I look forward to engaging in high-level conversations with potential Stripe clients. This is what I love to do!"
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Marcie's Feedback