Safaricom Limited Mock Interview
Master 32 Safaricom Limited interview questions covering M-PESA, telecoms innovation, and customer-centric thinking.
Question 14 of 32
At Safaricom Limited, we value calculated risk. When have you taken an unusual risk in the workplace? What was the outcome?
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The interviewer wants to know that you are capable of taking calculated risks in the workplace and that you understand the difference between a calculated risk and a risky choice.
Think of a work-related risk, like trying out a new idea to solve a problem. You may even take on a new responsibility that you're not trained in, which is a little bit of a risk. Give an example that shows you are thoughtful and strategic when taking risks.
" I love this piece of the Safaricom Limited culture - the company is literally transforming lives, which can't happen without some level of risk. I love that leadership urges employees to be bold, to fall fast and scale fast, and I can definitely get on board with calculated risk. For example, last month I took an unusual risk by accepting an outside sales call when I am an inside sales employee. An existing client asked me to meet him because he had some additional business he was thinking of awarding our company, but he wanted to make sure we had a strong rapport before he handed the business over. I met him in person, and we got along so well that he gave me an additional 1M in annual business. I knew it was a risk because my traditional area of expertise is inside sales accounts, but I knew the reward was greater than the potential risk, so I took it."
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