Practice 32 Rebel Sport Limited interview questions covering retail passion, product knowledge, and customer service excellence.
Question 5 of 32
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Loss prevention initiatives are incredibly important in the retail sector. Discuss with the interviewer how you would handle a situation surrounding employee theft.
Be sure to avoid sounding self-righteous in your answer. Be diplomatic and refer to company protocol in these situations.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"My reaction to employee theft would differ if I were a retail associate or a retail manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to company protocol. I would avoid approaching the employee as I would not want to make it a personal issue."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I value honesty so if I saw a co-worker stealing; I would tell my manager immediately. Do you have a process in place for reporting these types of situations?"

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Anonymous Answer
Get facts right and report as per staff policy & procedures to the supervisor promptly.

Rachelle's Feedback
Yes, it's essential to follow company policy and procedures - good answer!
"If I caught a co-worker stealing product or money, I would get the facts and report the situation to my supervisor promptly, as per company policy."
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Written by Rachelle Enns
32 Questions & Answers • Rebel Sport Limited

By Rachelle

By Rachelle