Rebel Sport Limited Mock Interview
Practice 32 Rebel Sport Limited interview questions covering retail passion, product knowledge, and customer service excellence.
Question 16 of 32
At Rebel Sport Limited we like to hire strong achievers. Give me an example of a time when you went above and beyond.
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Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Just yesterday I had a customer make a purchase, and I noticed that she was struggling with her bags. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her out to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day."
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Anonymous Answer
Always with complimenting the customers' needs with positive information and when a customer has a language impairment or other disability go above and beyond with respect in their difficulties they face each day and or understanding the sport and needs for the activities within that sport choice.
Rachelle's Feedback
Good! A big part of going above and beyond is knowing your stuff at work! I have reworded for clarity.
"I go above and beyond for my customers and company all the time. I work well with customers who need extra care. At Rebel, I will be sure to understand every sport and activity represented here so that I can be full of information and knowledge for my customers."
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