34 Palo Alto Networks Interview Questions & Answers
Below is a list of our Palo Alto Networks, Inc. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Adaptability Questions
- 2. Behavioral Questions
- 3. Career Goals Questions
- 4. Common Questions
- 5. Communication Questions
- 6. Competency Questions
- 7. Customer Service Questions
- 8. Direct Questions
- 9. Discovery Questions
- 10. Education Questions
- 11. General Questions
- 12. Leadership Questions
- 13. Motivation Questions
- 14. Problem Solving Questions
- 15. Salary Questions
- 16. Teamwork Questions
- 17. Technical Questions
- 18. Work From Home Questions
Adaptability
1. We're looking for individuals who won't need extensive training to fill this role at Palo Alto Networks. How long will it take you to make a meaningful contribution?
Why the Interviewer Asks This Question
While hiring managers understand that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Palo Alto Networks has a high-profile reputation to maintain within the cybersecurity field and wants to ensure that its employees will help the company grow. As such, hiring managers want to hire the best to maintain Palo Alto Networks' positive company reputation. With an abundance of qualified candidates seeking to snag a Silicon Valley role, hiring managers want employees who will be productive in their roles right away and won't need excessive training.
Written by Rachelle Enns
1st Answer Example
"I plan to make an impact as soon as possible at Palo Alto Networks. I've already researched this position and have all the requisite skills outlined in the position description, along with proficiency in other relevant skills that I think would be useful in developing the (XYZ) project at Palo Alto Networks. As you can tell, I'm incredibly eager to get started, which is why I have created a 90-day impact plan that I would like to share with you. I'd love to have your input on any additional actions that I haven't included that I could take in the first week to be successful in this role."
Written by Rachelle Enns
2nd Answer Example
"I plan to be productive from day one and am incredibly eager to get started. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. If given the opportunity to join Palo Alto Networks, I would be excited to jump right into it and begin making meaningful contributions to the team."
Written by Rachel Hills on December 26th, 2021
Behavioral
2. Pretend I'm not in this industry. How would you explain a difficult concept in simple terms?
How to Answer
The ability to explain complex ideas in simple terms makes you more effective in your role and more enjoyable to work with. This skill is relevant for client interactions and your interpersonal work on a Palo Alto Networks team.
A crucial part of customer success is making complex information digestible for your clients. After all, that's why clients hire Palo Alto Networks in the first place. Your interviewer wants to hear that you have developed solid strategies to translate tech or cybersecurity jargon into easy-to-understand terms for clients whose knowledge is likely less specialized in these areas.
Your interviewer may even give you a specific technical concept to explain. Make sure you're prepared to provide a simple explanation of whatever they might ask, be it an esoteric programming term or an important industry concept.
Written by Rachelle Enns
1st Answer Example
"I strive to be straightforward and concise in my communication with clients and colleagues. In my previous role, I focused on listening to my clients and their most pressing needs and goals. I made an effort to echo their language and avoid esoteric ideas that I knew wouldn't be relevant. Above all, I ensure that my tone is never patronizing towards clients or colleagues. I often learn something new from those I work with and place great value on hearing their input."
Written by Rachelle Enns
2nd Answer Example
"To communicate effectively, I strive to convey the essence of an idea in simple terms rather than deep-diving into the details of more technical matters. I've found this to be an important component of humility within the industry. Furthermore, If I'm having trouble explaining a new concept in simple terminology, I've found that it usually means that I have more research to do myself. I place incredible value on continuous learning within the industry via publications, newsletters, podcasts, and conferences. Keeping myself educated allows me to explain complicated ideas in a way that makes sense to people outside of the industry."
Written by Rachel Hills on December 26th, 2021
Behavioral
3. We are looking for individuals who thrive in a fast-paced environment. How would you keep yourself motivated when working with busy colleagues or stressed clients?
Why the Interviewer Asks This Question
Many roles at Palo Alto Networks will require you to think and act quickly in a fast-paced environment. As a result, you will likely deal with colleagues and clients who are stressed out, overwhelmed, or working under tight deadlines. Depending on your role at Palo Alto Networks, you might also need to occasionally work long hours and face tight deadlines. Your interviewer wants to know that you will be able to work effectively in that kind of environment.
Discuss a time you've thrived in a high-pressure and fast-paced environment like this in the past and highlight the traits that contributed to your success in these types of situations.
Written by Rachelle Enns
1st Answer Example
"I thrive in a fast-paced work environment, and I'm confident in my ability to handle stressed colleagues and clients. As you can see from my resume, I've spent the last two years in the investment banking industry, where my team handled an enormous workload and worked under incredibly tight deadlines all of the time. Realizing that someone else's stress wasn't directed at me was the key to maintaining personal health and balance on the job. Furthermore, I learned to use tight deadlines as motivation to work as efficiently as possible. My experience in IB allowed me to grow comfortable with market volatility and accept the factors that are outside of my control. I expect to draw on these experiences frequently as a team member with Palo Alto Networks."
Written by Rachelle Enns
2nd Answer Example
"I've developed strategies to keep my own stress levels at bay, which in turn has been helpful for dealing with stressed-out colleagues and clients. For example, holding myself to deadlines is very helpful for me when dealing with stressful situations. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. I find that maintaining a calm demeanor has rubbed off on stressed-out colleagues or clients and we are able to continue working together effectively to get the task at hand done."
Written by Rachel Hills on December 26th, 2021
Behavioral
4. How do you handle setbacks in your work?
How to Answer
Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with setbacks in the workplace. Emphasize your ability to pick yourself back up quickly when you experience challenges.
Written by Rachelle Enns
1st Answer Example
"Experiencing a setback is always disappointing and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on."
Written by Rachelle Enns
2nd Answer Example
"I feel that most setbacks are directly related to missing a particular detail along the way. When I suffer a setback, my initial instinct is to go back through my project and find the weak link. This way, I can learn from the situation and ensure that a similar problem does not happen again in the future."
Written by Rachel Hills on December 26th, 2021
Behavioral
5. What is the most difficult challenge you have faced?
Why the Interviewer Asks This Question
This question is open-ended, but be sure to relate your response to the role to which you're applying. For instance, if you are applying for a managerial role, discuss a challenge you've faced when managing other people. If the position description emphasizes customer service skills, highlight a challenge you've encountered while working with customers and how you addressed the challenge effectively.
Keep it professional and don't bring up any challenges that could potentially make the interviewer feel uncomfortable. Describe the challenge tactfully without speaking negatively about former bosses or colleagues. Discussing a professional challenge is preferable. If your work experience is limited, talk about a challenge you faced academically or in volunteer work.
Written by Rachelle Enns
1st Answer Example
"In my previous position, my boss went on maternity leave two months after I started with the company. As it was a highly technical role, I was still being trained when she went on leave. It was a challenge to work in a primarily independent setting with limited guidance while I was still learning how to be effective in the role. I sought out team members who could help bridge the gaps in my understanding. I became quite comfortable working independently without having all of the information I needed. I learned to trust my intuition and dive into projects while learning as I went."
Written by Rachelle Enns
2nd Answer Example
"While my work experience is limited as a recent graduate, a substantial challenge that I faced academically was adjusting to the rigors of a challenging university. The high school that I attended was not particularly rigorous, so acclimating to the workload and difficulty of classes my freshman year was quite a challenge. My grades suffered at first, but I took it upon myself to regularly go to office hours, seek out a tutor in one particularly difficult course, and practice time management and study skills. These strategies were ultimately effective and I graduated cum laude from my university."
Written by Rachel Hills on December 26th, 2021
Behavioral
6. Tell me about a project you worked on where a conventional approach was not suitable.
How to Answer
Demonstrate your creativity and outside-of-the-box thinking with a concrete professional example. Your interviewer wants to know that you can use solid problem-solving skills to assess a challenge and find the best path forward. Demonstrate your ability to come up with an innovative solution to a challenging project by describing your experience with this situation. Highlight what you gained from this approach and how these skills will transfer to a role with Palo Alto Networks.
Written by Rachelle Enns
1st Answer Example
"In 2009, our economy suffered, and a lot of businesses were struggling to keep their doors open. At that time, a conventional approach was to take out additional ads on the radio or TV. Social media was starting to become a major advertising outlet, and it was free. I launched a social media campaign that was very successful. We were able to generate new and repeat business while coming in under our advertising budget."
Written by Rachelle Enns
2nd Answer Example
"I rarely take a conventional approach when it comes to my work. In my previous role, I managed a team of five individuals and oversaw diverse projects in multiple departments. One such client project dealt with highly sensitive information that could not be leaked. We had to completely change our internal processes and team communication in order to safeguard this information. I spearheaded our approach to the project, which was unconventional out of necessity. The project was a success for the client and we maintained the highest standards of confidentiality."
Written by Rachel Hills on December 26th, 2021
Behavioral
7. What do you think our biggest business challenge is at Palo Alto Networks, and how will you help address it?
Why the Interviewer Asks This Question
This question requires you to research Palo Alto Networks, their business goals, and the competitive landscape. Be sure that you've done sufficient research on Palo Alto Networks and the industry so that you can effectively create a plan to address a current challenge.
Written by Rachelle Enns
1st Answer Example
"After speaking with you further about Palo Alto Networks and this role, I believe that the biggest challenge this company faces is hiring the right talent. I have a strong background in recruitment and management, and I feel that I can assist with this hurdle. Having the right team players is imperative to a company's success, and if we can tackle that, I see great things happening."
Written by Rachelle Enns
2nd Answer Example
"When I applied to Palo Alto Networks, I knew exactly which gaps I would be able to help fill. I want to assist with refreshing your sales strategy. I'm interested in talking further with your sales and marketing team about new outlets that they haven't tapped into yet. I would also like to help train your new hires to make a stronger impact on your clients."
Written by Rachel Hills on December 26th, 2021
Career Goals
8. We have multiple avenues for career growth. Where would you like to see your career with Palo Alto Networks take you?
Why the Interviewer Asks This Question
Interviewing, hiring, and onboarding is an expensive and time-consuming process for Palo Alto Networks. Since there are likely many career opportunities available to you at Palo Alto Networks, be prepared to discuss how you would like to see your career grow. This will show the interviewer that you are engaged in this process and interested in becoming a long-term fixture in their organization.
Written by Rachelle Enns
1st Answer Example
"I looked at your online job board to see what types of growth opportunities were available with Palo Alto Networks. One role that stood out to me was the IT Department Manager position. That would be a very natural step in my career once I have grown with you for a couple of years. I'd like to learn more about what I can do to prepare myself for a role like that."
Written by Rachelle Enns
2nd Answer Example
"In my current position, I have had my sights set on the senior leadership position in my department. If I were to join Palo Alto Networks, my goal would be the same. I plan to take a few leadership workshops in the coming months to help get me there. I was wondering if you could share a little more about the typical career trajectory for this role. Do employees usually work their way up to a managerial position after a few years?"
Written by Rachel Hills on December 26th, 2021
Common
9. At Palo Alto Networks, we seek to hire those with a strong understanding of the computer, IT, and electronics industries. Walk me through your background, and highlight your most relevant experience.
Focus Your Answer On
The interviewer is likely familiar with your resume and has at least a basic understanding of your qualifications for this job with Palo Alto Networks. However, this question allows you to go into further detail about your most salient qualifications and impressive accomplishments that make you the perfect fit for this job.
Your response to this question will also show the interviewer that you understand the job description and requirements of the role. Be sure you know your stuff. Use the keywords provided in the job description to keep the attention of the interviewer. In your answer, focus on the computer, IT, and electronics industries.
Written by Rachelle Enns
1st Answer Example
"From my understanding of this position, you are looking for a professional who is skilled in network and enterprise security. I bring seven years of experience in each of those areas, primarily from my jobs with Company A and Company B. In total, I have over ten years of industry experience, which means I'm already well-versed in the cybersecurity landscape and ready to hit the ground running from day one."
Written by Rachelle Enns
2nd Answer Example
"I feel that my current position is the most relevant to this particular role with Palo Alto Networks because we use similar software, and the business model is very similar. My current position aside, I have approximately ten years of related experience in cloud-based security which you mentioned as required skills for this position."
Written by Rachelle Enns
Communication
10. Clear and simple communication is a must in our organization. Tell me about your communication skills.
How to Answer
When you are working with complex products and services, it is crucial to simplify your communication. Talk to the interviewer about your communication style and how it will benefit the goals of Palo Alto Networks. Emphasize your ability to explain complex ideas in simple terms. This skill will be important when working with customers or liaising with other teams who are not subject matter experts in your team's area of focus.
Written by Rachelle Enns
1st Answer Example
"I understand that Palo Alto Networks has built a culture of openness in which your teams can bounce ideas off of each other. My communication style fits well within this type of culture. I put a lot of effort into keeping my communication style simple, engaging, and to the point. I enjoy collaborating with my team and participating in positive brainstorming sessions."
Written by Rachelle Enns
2nd Answer Example
Here are some communication-related keywords that you can use when discussing your communication skills:
- Adaptable
- Balanced
- Clear
- Concise
- Decisive
- Energetic
- Fresh
- Helpful
- Logical
- Mature
- Open
- Powerful
- Relaxed
- Sincere
- Tasteful
- Upbeat
Written by Rachel Hills on December 26th, 2021
Competency
11. At Palo Alto Networks, we like to develop Subject Matter Experts (SME's) in multiple fields. What would you say your area of expertise is?
Why the Interviewer Asks This Question
Everyone has their strengths and areas of expertise. The interviewer wants to know what yours is. Think about times in the recent past when your manager or co-workers came to you for answers. If you seem to always have the answers when it comes to a particular subject, that could be your area of expertise. Perhaps you just completed additional education or certification in a specific area. Discuss an area in which you bring above-average industry knowledge.
Written by Rachelle Enns
1st Answer Example
"I have spent a few years sharpening my expertise in cloud security automation. In my current position, my coworkers often come to me with questions related to this subject. I am always happy to help, and if I do not know the answer, I will research until I have found one."
Written by Rachelle Enns
2nd Answer Example
"If I could sum up my knowledge in one area of expertise, I would say that I am a subject matter expert in data loss prevention. I am very passionate about the subject. With that said, I do enjoy continued education in a range of subjects."
Written by Rachel Hills on December 26th, 2021
Customer Service
12. We maintain a high standard for customer success at Palo Alto Networks. If you could sum up your customer service style in three words, which would you choose?
Focus Your Answer On
Most companies rely heavily on their customer service reputation, and Palo Alto Networks is no different. They provide clients with 24/7 assistance to ensure they are pleased with the various products and services offered. This means helping with initial configuration and setup as well as continued personalized support. While the extent of your involvement with customer success will depend on your role with Palo Alto Networks, assure the interviewer that you understand the overarching importance of creating an excellent customer experience to maintain an existing client base and expand to new clients.
When using keywords to describe your customer service style, avoid overused terms such as 'friendly.' If there are keywords you see frequently used by Palo Alto Networks on their website or in their job descriptions, it's smart to draw on those.
Written by Rachelle Enns
1st Answer Example
"I have heard great things about the Customer Success teams at Palo Alto Networks, and I look forward to joining a team that puts the client experience first. If I could sum up my customer service style in three words, I would choose attentive, personalized, and energetic."
Written by Rachelle Enns
2nd Answer Example
Here are some traits that many hiring managers look for when determining your ability to provide great service to their clients:
- Ability to Handle The Unexpected
- Attentive
- Calming
- Communicative
- Confident
- Intuitive
- Knowledgeable
- Patient
- Persuasive
- Positive
- Timely
Written by Rachel Hills on December 26th, 2021
Customer Service
13. We value our customers at Palo Alto Networks. How do you respond to customer or client complaints?
How to Answer
Palo Alto Networks' customer service is known for being impeccable. The customer success team gives it their all to support the implementation and continued use of Palo Alto's various products and services. If you are interviewing for a customer or client-facing role, you need to show off your ability to deal with conflict and nurture client relationships. Give an example of a time you successfully resolved a customer's issue.
Written by Rachelle Enns
1st Answer Example
"A very frustrated customer called me about a problem with one of our software products. I listened and told them I would be happy to help. I asked more questions to understand the problem and was able to help once I had a better idea of how to solve it. The customer was very relieved and grateful that I took the time to listen and make sense of the issue."
Written by Rachelle Enns
2nd Answer Example
"I recently completed a course on customer service and dispute resolution, so I am confident in my ability to handle client-related issues. Active listening and genuine empathy form the backbone of my approach with customers."
Written by Rachel Hills on December 26th, 2021
Direct
14. If you are hired at Palo Alto Networks, you may become privy to trade secrets and confidential information. Are you willing to sign a non-disclosure agreement?
Why the Interviewer Asks This Question
Dealing with sensitive information is inevitable within the world of cybersecurity. You will need to demonstrate the ability to effectively handle sensitive information safely and securely. While this is a pretty simple yes or no question, feel free to discuss any previous experience that you have with this kind of information. The interviewer would like to know that you are willing to comply with their non-disclosure requirements before you start working for Palo Alto Networks, and your willingness to sign one will tell the interviewer that you are serious about this role.
Written by Rachelle Enns
1st Answer Example
"Yes, I am willing to take a look at any non-disclosure agreements. Most agreements are very reasonable, and since I foresee a long-term role with Palo Alto Networks, this is not a concern for me."
Written by Rachelle Enns
2nd Answer Example
"I agree that non-disclosures are important in most industries and I am willing to sign one should I be hired at Palo Alto Networks."
Written by Rachelle Enns
Direct
15. Tell me what you know about Palo Alto's mission. What does it mean to you?
Why the Interviewer Asks This Question
Palo Alto's mission centers on the goal of making the world a safer, more secure place through its advanced cybersecurity programs. Demonstrate to your interviewer that you are well-versed in Palo Alto's mission and believe in it. An anecdote or previous professional experience that demonstrates why their mission is important to you will lend authenticity to your answer.
Written by Rachelle Enns
1st Answer Example
"In an increasingly digital landscape, security threats have grown exponentially over the years. Palo Alto's mission is all about making the world a safer, more secure place for its clients and the world. As a cybersecurity professional with over five years of experience in the industry, I am greatly motivated by the desire to create a safer digital world."
Written by Rachelle Enns
2nd Answer Example
"Palo Alto Network strives to be the cybersecurity partner of choice in the world. Through comprehensive service and product offerings, your mission is all about putting systems in place to protect our digital way of life. I'm motivated to contribute to this mission and help give clients peace of mind when it comes to managing their digital lives."
Written by Rachel Hills on December 26th, 2021
Direct
16. At Palo Alto Networks, we are always looking for new ways to improve products and services. Do you have any suggestions for us?
Why the Interviewer Asks This Question
The interviewer is asking you this question to gauge your knowledge of Palo Alto Networks' products and services. It's your time to demonstrate to your interviewer that you are well-versed in the company's extensive cybersecurity services, from firewalls to cloud-delivered security services. Do not speak negatively about Palo Alto Networks without any constructive feedback. Keep your suggestion light, and be sure to close your answer on a positive note.
Written by Rachelle Enns
1st Answer Example
"I think that you are doing an impressive job at Palo Alto Networks, and I look forward to working with you. If I could make any suggestions, I would recommend more updates on the company blog to demonstrate your industry thought leadership. People are interested in what Palo Alto Networks has to say!"
Written by Rachelle Enns
2nd Answer Example
"I appreciate all of the hard work that Palo Alto Networks puts into continuously improving their services and implementing creative solutions to the biggest challenges within data security. My primary suggestion would be to include more digital downloads and worksheets related to your products on your company website. Customers greatly value-free resources."
Written by Rachel Hills on December 26th, 2021
Direct
17. At Palo Alto Networks, we want our employees to work on teams that play to their strengths. What would you say is your greatest strength professionally?
Focus Your Answer On
A role at Palo Alto Networks means that you will be joining a team of forward-thinking innovators, and your interviewer wants to make sure that you have the skills needed to fit in well. Demonstrate your self-awareness by pointing out a strength that you've honed over the years. Discuss a skill that is directly relevant to the role to which you're applying. Having a tangible example will strengthen your answer.
Written by Rachelle Enns
1st Answer Example
"My colleagues often comment on my communication skills. They appreciate that I'm true to my word and follow up with any questions if I'm not sure about something. I'm not afraid to ask clarifying questions and discuss next steps and deadlines to make sure everyone is on the same page."
Written by Rachelle Enns
2nd Answer Example
"I have been told by previous supervisors that I take the initiative in my work. I proactively work to sort out problems when they arise and work effectively in a team when necessary to fix an issue. During an end-of-year review with my boss last year, she commented on how much she appreciates the initiative and leadership I show when a stressful situation pops up."
Written by Rachel Hills on December 26th, 2021
Direct
18. Why do you want to work for Palo Alto Networks?
Why the Interviewer Asks This Question
Your interviewer wants to know what you know and like about Palo Alto Networks and how the company will help you meet your career goals. This question can be tricky because it requires you to know enough about Palo Alto Networks and what they have to offer while at the same time highlighting why you would be an asset to the company.
Emphasize why hiring you would be a good decision for both parties. Rather than simply focusing on why the position is a good fit for you, point out to your interviewer that, if hired, your expertise would benefit the company. Be sure to research Palo Alto Networks to prepare for this question.
Written by Rachelle Enns
1st Answer Example
"I am impressed by Palo Alto's mission and greatly admire how much of an impact you make on the local community. Also, being ranked #1 as 'best place to work' in the Bay Area by SF Business Times is a remarkable achievement that stands out to me."
Written by Rachelle Enns
2nd Answer Example
"I want to work for Palo Alto Networks because you offer the growth, development, and leadership opportunities I have been looking for. I see a long-term fit here which is important to me."
Written by Rachelle Enns
Direct
19. We celebrate our team members' strengths and provide training support when it comes to their weaknesses. What is your greatest weakness as a tech professional?
How to Answer
This common interview question is an opportunity to demonstrate your self-insight. Give an honest answer about a real weakness you have been focusing on, and describe your plan to work on it. Just make sure the weakness isn't a core competency of the Palo Alto Networks job description. Reflect on traits you want to work on but won't affect overall job success.
Honesty and self-awareness are key for this question. Interviewers have heard it all and will see through phony attempts to present a trait as a weakness when it's not.
Written by Rachelle Enns
1st Answer Example
"I've been working on finding my voice when meeting with upper-level management. While I know the ideas I bring to the table are valuable, I've always been anxious when it comes to engaging people when the power dynamics are not in my favor. So, I have been working on growing my confidence when pitching ideas in these meetings. This has been my primary area of focus for improvement in the last few months, and one of my colleagues even recently commented that he had noticed a difference in the frequency of my contributions."
Written by Rachelle Enns
2nd Answer Example
"I take a lot of pride in the work I do and often struggle to delegate tasks to other members of my team. Even though I trust my coworkers and know what fantastic work they do, I've got into the habit of seeing tasks through from start to finish. I got to a point where this was no longer feasible with the new responsibilities I had taken on, so I've been working on feeling more comfortable asking for help from my colleagues when I need it. While this weakness is still a work in progress for me, I've learned how important it is to communicate effectively with and rely on my team."
Written by Rachel Hills on December 26th, 2021
Discovery
20. Tell me something about yourself that I wouldn't know from reading your resume.
Why the Interviewer Asks This Question
The interviewer would like to get to know who you are outside of a piece of paper. You are certainly not obligated to discuss personal matters, such as your kids or relationship status. Share a couple of fun facts to show the interviewer that you are a real person with varied interests outside of the cybersecurity world. Your answer should be memorable so that you stick out as a candidate.
Focus on non-work-related skills or hobbies. For example, you might share that you enjoy beat-boxing or making origami swans. Be prepared for the interviewer to ask you to perform your skill on the spot if possible.
Written by Rachelle Enns
1st Answer Example
"I am an avid marathon runner and have traveled to ten countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy staying fit."
Written by Rachelle Enns
2nd Answer Example
"I recently completed a computer programming course that I have not had a chance to add to my resume yet. I enjoy continued education and will take multiple courses throughout the year."
Written by Rachelle Enns
Education
21. We prefer that employees at Palo Alto Networks have some form of post-secondary education. Walk me through your education and how you feel it has prepared you for this role.
Why the Interviewer Asks This Question
While you likely have your post-secondary education listed on your resume, the interviewer would like further details about your accomplishments or experience in general. Perhaps you graduated at the top of your class or received special accolades or recognition while pursuing your degree. You can even discuss an industry-relevant course that you found intriguing or that sparked an interest in the field.
Written by Rachelle Enns
1st Answer Example
"I have a degree in computer engineering from DeVry University. I felt very prepared after earning my degree because the classes were incredibly hands-on. I was able to learn a great deal about business management as well. I feel these skills would help me greatly in this position with Palo Alto Networks. Even though I worked part-time through my studies at DeVry, I was still able to earn excellent marks and graduate at the top of my class. I would bring the same level of engagement and enthusiasm to this role."
Written by Rachelle Enns
2nd Answer Example
"I understand that Palo Alto Networks prefers hiring those with formal post-secondary education. Although I have not completed my degree, my seven years of related experience have given me a great deal of knowledge. I am prepared for this role because my current employer has allowed me to take many courses and workshops related to our industry. This year I have taken additional training in cloud computing and network security."
Written by Rachelle Enns
General
22. Tell me more about yourself.
How to Answer
This common prompt is a way for both you and the interviewer to ease into the interview. It allows the interviewer to get a quick overview of who you are as a candidate while letting you highlight the most central aspects of your professional and personal identity.
Avoid going into too much detail. Begin by discussing your most recent professional engagements, then transition into other relevant aspects of your background that precede your current situation. Finally, explain why your skills and personal attributes have led you to pursue this role. You may also include a brief overview of who you are outside of work, as long as you don't go into too much detail and keep your professional experiences at the forefront of your description.
Written by Rachelle Enns
1st Answer Example
"Currently, I'm a product developer at (XYZ) Company but have been interested in making the transition to the cybersecurity industry for the past two years because of my interest and experience in this area through a few projects I led. I have a bachelor's degree in computer science and economics and have been taking cybersecurity courses in my free time. Outside of work, I'm passionate about cooking and running marathons."
Written by Rachelle Enns
2nd Answer Example
"I'm a recent graduate from (XYZ) University, where I studied supply chain management with a minor in computer science. I'm eager to gain as much experience as I can within cybersecurity and programming through a career at Palo Alto Networks. I plan to draw on my academic experience and my two internships at (X) company and (Y) company to be successful in this role. Both of these internship experiences gave me a solid foundation in the skills necessary to excel in this role, and I'm looking forward to discussing those skills with you further during this interview. Above all, I'm beyond excited about this opportunity and would like to answer any questions you might have."
Written by Rachel Hills on December 26th, 2021
General
23. Do you have any questions about this job or working for Palo Alto Networks?
Why the Interviewer Asks This Question
Many candidates feel that by saying they do not have questions, they show that they have researched the job and fully comprehend the requirements. Don't fall into that trap. One of the biggest interview mistakes you can make is not having any relevant questions prepared.
By asking an insightful question, you show the interviewer full engagement and interest. Be sure that your queries are not mundane or redundant. The last thing an interviewer wants to hear is a question that is easily answered by simple research. Dig a bit deeper and ask questions related to the company's goals, your interviewer's favorite part about working for Palo Alto Networks, upcoming changes in the industry, or clarification of something from your resume.
Written by Rachelle Enns
1st Answer Example
"I'd like to know if there are any steps in particular that I could take to be successful in this role. Are there any specific actions not encompassed by the position description that you think are important?"
Written by Rachelle Enns
2nd Answer Example
"What does the typical career trajectory look like in this role? I'm interested in learning more about opportunities to progress in leadership for this position."
Written by Rachel Hills on December 26th, 2021
3rd Answer Example
Other questions you could ask include:
- Can I clarify anything for you about my background?
- Is there any reason why you would not hire me for this role?
- When are you hoping to have this position filled?
- What is your favorite part of working with Palo Alto Networks?
Written by Rachel Hills on December 26th, 2021
Leadership
24. How do you demonstrate leadership qualities even when you are not in a leadership role?
Why the Interviewer Asks This Question
This question challenges you to think about how you act as a leader, even when you are not in an official leadership position. Before your interview, reflect on the leadership style and skills you have developed over the years. Regardless of what role you're applying for, your interviewer wants to hear that you have taken on leadership responsibilities in previous roles and have the capacity to grow with Palo Alto Networks.
You might give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Maybe there was a time you stepped up and did more than what was expected of you. Emphasize that you will bring your leadership qualities to this role at Palo Alto Networks.
Written by Rachel Hills on December 26th, 2021
1st Answer Example
"I naturally take on the role of a leader and mentor with my co-workers. In one instance, I worked with a new coworker who had some difficulties adjusting to the team culture and work environment. She worked with a hands-off manager who wasn't very involved with her training, but I could tell she needed more one-on-one time to adjust to the new role. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. I wanted her to stay and enjoy her employment with us, so I made sure that she was settling in well."
Written by Rachel Hills on December 26th, 2021
2nd Answer Example
"No matter what team or project I'm contributing to, I strive to be an effective leader by building a positive team atmosphere and supporting my coworkers. I believe that each person makes their own unique contributions to the overall goals and purpose of a team. I regularly reach out to teammates to see if I can be a resource for them in tasks for a project when I feel like my own areas of expertise could potentially be helpful. Another key component of being a good leader is holding people accountable for their actions to ensure we make a progress as a team. While it can be difficult to push team members, I've found that I've developed this leadership skill of assertiveness over the years."
Written by Rachel Hills on December 26th, 2021
Leadership
25. This role includes the ability to progress to management level with time. How would you describe your management style?
Why the Interviewer Asks This Question
While Palo Alto Networks fosters a collaborative work culture, it's still crucial for candidates to demonstrate excellent leadership potential that will set them apart from the pack. Before your interview, reflect on your leadership style and skills you have developed over the years. Regardless of what role you're applying to, your interviewer wants to hear that you have taken on leadership responsibilities in previous roles and have the capacity to grow with Palo Alto Networks.
Written by Rachelle Enns
1st Answer Example
"My overall management style centers around building a positive team atmosphere. I believe that each person and role brings a specific skill set to the overall goals and purpose of the team. As such, I promote a team-based atmosphere by clearly defining everyone's role on the team, making every person's objectives clear, rewarding great performers on the team, and holding people accountable for their actions. If hired for this role at Palo Alto Networks, I would bring this collaborative and team-focused leadership style to the table for each project."
Written by Rachelle Enns
2nd Answer Example
"Above all, I think it is crucial for a leader to be flexible in their style rather than relying on just one approach. Specifically, I am most proud of my ability as a leader to continuously challenge and develop my staff on a professional level by expanding their skillset and their range of experience. By knowing my team and promoting our goals, I strategically assign work to the right people, which allows us to be as efficient as possible and meet all necessary objectives."
Written by Rachel Hills on December 26th, 2021
Motivation
26. We seek to hire ambitious and dedicated people at Palo Alto Networks. What is your definition of hard work?
Why the Interviewer Asks This Question
Hard work and dedication can be interpreted differently by everyone. To one person, another person's hard work could seem like slacking. Talk to the interviewer about how you interpret a successful workday and demonstrate the strong work ethic you've developed professionally.
Written by Rachelle Enns
1st Answer Example
"Hard work means that I did what I could that day to exceed expectations. I come to work early and stay late if needed, and I go over and above the requirements without hesitation."
Written by Rachelle Enns
2nd Answer Example
"I fully believe in the 'work smarter, not harder' motto. This means that I am efficient throughout the day, not allowing for distractions. Hard work means not only meeting the expectations of your employer but also exceeding them whenever possible."
Written by Rachel Hills on December 26th, 2021
Problem Solving
27. What makes you a great problem solver?
Focus Your Answer On
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities you've developed over the years that help you tackle the most pressing challenges of your job. Perhaps you have a keen eye for detail or can see opportunities when others can only focus on the problem. Share your strengths as a problem solver and your ability to come up with innovative solutions.
Written by Rachelle Enns
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my creative side. I am a keen observer with a great memory, which allows me to recall unique solutions and ideas. My current role revolves around finding creative solutions that address various IT problems for clients. I view each challenge as unique and seek to fully develop and implement an individualized, comprehensive solution to the client's problems."
Written by Rachelle Enns
2nd Answer Example
"I am a great problem solver because I am analytically minded and can break a solution down into its logical steps. I will walk through each step to ensure a problem is fully addressed and then follow up with key stakeholders to evaluate the response. Previous supervisors have commented on how impressed they've been with my ability to put talk into action. I take great pride in this ability and hope to bring it to your team at Palo Alto Networks."
Written by Rachel Hills on December 26th, 2021
Problem Solving
28. At Palo Alto Networks, we prefer to hire problem solvers. When were you able to resolve a workplace-related problem?
How to Answer
Problem-solving and dispute resolution are critical skills to possess. Demonstrate that you are capable of problem-solving in the workplace and that you will do so with Palo Alto Networks.
Written by Rachelle Enns
1st Answer Example
"In my most recent position, there were several employees who would show up late for their shifts or call in sick at the very last moment. Rather than documenting the incidents and reprimanding the employees, I decided to track the results using an accountability reward system. For 180 days, my employees were rewarded for coming to work ten minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus cost us less money than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it in place for another six months. We will re-assess in December, but it seems to be working very well."
Written by Rachelle Enns
2nd Answer Example
"I often solve small problems in the workplace related to sales and merchandising. I often research new merchandising techniques to push out some of the older merchandise and make room for the new. I think it's important to utilize research and the resources I have available to me to stay up-to-date within the industry."
Written by Rachel Hills on December 26th, 2021
Salary
29. At Palo Alto Networks, we offer competitive pay and benefits. What are your salary expectations?
How to Answer
Answering this question tactfully requires a delicate balance of knowing your professional worthwhile also understanding what Palo Alto Networks can realistically offer you. It's best to provide a realistic range that allows room for negotiation rather than give a specific number. Before the interview, research salary ranges using online resources so that you have a better idea of what to ask for.
If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, ask your interviewer to share the typical salary range for the role.
Written by Rachelle Enns
1st Answer Example
"I'm looking for compensation that's in line with my qualifications and experience. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000."
Written by Rachelle Enns
2nd Answer Example
"Thanks for asking. I was hoping to get more information first about the salary range you're offering for this position. Would you be able to share that information with me?"
Written by Rachel Hills on December 26th, 2021
Teamwork
30. We are looking for employees who will have a positive impact on our team-centered environment. Do you think it is possible to be a good team member while disagreeing with the leader?
Why the Interviewer Asks This Question
The interviewer wants to know that you can be diplomatic in the workplace even when you disagree with your leader. Demonstrate that you're capable of doing so. Explain that you believe everyone is entitled to their own professional opinion yet capable of respecting each other at the same time. Show that even if you disagree with the final decision they make, you support the direction the team is heading.
Written by Rachelle Enns
1st Answer Example
"I think that it is possible to be a great team member while disagreeing with the leader. It's about maintaining respect for each other despite differences in opinion."
Written by Rachelle Enns
2nd Answer Example
"I do try my best to be a great team member, regardless of whether or not I agree with the leader. With that said, it's important to me that I see eye-to-eye with my leader. Would you be able to give me more information about the hierarchy and managerial system in place for the team that I would be working on?"
Written by Rachel Hills on December 26th, 2021
Teamwork
31. We have a strong team culture at Palo Alto Networks. How do you like to encourage ideas in others?
Why the Interviewer Asks This Question
Palo Alto Networks' workplace culture is second-to-none, and they aren't afraid to talk about the fact that their people are what got them to where they are today. Demonstrate how you would contribute to Palo Alto Networks' positive work culture by explaining how you would encourage team members and their ideas. Actions speak louder than words, so give an example of your team-player attitude from a previous professional experience.
Written by Rachelle Enns
1st Answer Example
"I like to encourage other people to be creative in their thinking and present ideas to the company, no matter how off the wall they may seem. Our most successful employees are confident in their ability to bring forward their unique ideas. I encourage participation through an open door policy and strong praise for those who show initiative."
Written by Rachelle Enns
2nd Answer Example
"I like to encourage ideas in others by holding brainstorm or storyboarding sessions with my team at least once per month. When employees feel involved and heard, morale is always higher."
Written by Rachelle Enns
Technical
32. What coding language are you most comfortable with?
Why the Interviewer Asks This Question
While coding knowledge requirements will depend heavily on which team or role you're applying to, you should use this question to demonstrate your technical knowledge. Research the position and know the ins and outs of the position description so that you can speak to any desired coding languages that are mentioned.
Written by Rachelle Enns
1st Answer Example
"I have used Python for the majority of my programming experience. I've found this to be the most useful language for malware analysis and scanning. However, I am comfortable with other languages as well and am open to whatever language this team uses."
Written by Rachelle Enns
2nd Answer Example
"I've used various coding languages over the course of my education and professional career. I consider myself most advanced in JavaScript, C++, Python, and PHP. I understand that an understanding of programming is an important part of this role. Which language would you say is used most commonly on this team?"
Written by Rachel Hills on December 26th, 2021
Technical
33. Our industry is a competitive one. In your opinion, what makes Palo Alto Networks stand out from our competitors?
How to Answer
It is vital that you thoroughly research Palo Alto Networks and their top competitors before your interview. Be prepared to talk about their competitive landscape and why Palo Alto Networks comes out on top. You can keep your answer brief, but be as specific as you can. Show off the research you've done!
Written by Rachelle Enns
1st Answer Example
"I fully understand that this is a competitive industry. You get one chance to impress your customers, so first impressions are everything. When I looked online at the industry reviews, Palo Alto Networks seemed to have many more positive reviews than any competitor. The fact that you serve 86 of the Fortune 100 companies is amazing in itself. You have the lion's share of the market."
Written by Rachelle Enns
2nd Answer Example
"After researching Palo Alto Networks, I think that the verbiage you use on your website and your social media content has the most positive and customer-centered message. That was a real stand out to me as well as the fact that you serve over 48,000 customers in 150+ countries across multiple industries."
Written by Rachel Hills on December 26th, 2021
Work From Home
34. At Palo Alto Networks, we are committed to our FLEXWORK philosophy. What skills do you think it takes to be an effective remote worker?
How to Answer
Palo Alto Networks allows employees to choose between remote work or on-site work for most roles. If you choose to work remotely, you must demonstrate your ability to work effectively and maintain productivity away from the office. If you have experience with remote work, highlight the traits that allow you to get your work done virtually. Think about the time management and organization skills you've developed to keep you on track.
Written by Rachelle Enns
1st Answer Example
"My current role has been completely remote for the past two years, so I've developed a solid skillset to deal with the challenges of remote work. To be an effective remote worker, I think it's crucial to maintain regular check-ins with team members through video meetings to ensure collaboration and promote connection. Having a sense of intrinsic motivation and a diligent work ethic are both important as well. Both of these skills have allowed me to be successful in my current remote role."
Written by Rachelle Enns
2nd Answer Example
"An effective remote worker is a communicative self-starter who is comfortable with working independently. I find that I am most focused when I am working on a project independently, which makes remote work a good fit for me. It's also important to maintain a steady stream of communication with colleagues as it's easier for details to fall through the cracks when the team isn't in the office together."
Written by Rachel Hills on December 26th, 2021