Practice 30 Lyft interview questions covering ride-sharing operations, driver-rider dynamics, and marketplace strategy.
Question 17 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Interviewers ask this question to determine what going above and beyond looks like to you by determining how far you'll go when challenged. Some employees evaluate their performance by crossing off items on a list and accomplishing short-term goals. Others feel as if they've underperformed by putting in the bare minimum. Consider what you consider "above and beyond" and to what level you are an overachiever.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
You want to convey that going "above and beyond" is your norm. Communicating how you weigh success is the aim. Break down what success means to you across all fronts; short-term goals, long-term goals, the big picture, and how you achieve your results. It's okay to boast a little when answering this question. Be proud yet humble. Describe how your achievements act as milestones towards your goals in your personal development.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"They needed volunteers for a project that lacked direction and information. I volunteered and expressed to our leadership that I wanted to have a sit down before I embarked on the project to determine not just what their wants but their needs and the trajectory for this project. I worked with them for all the big-picture 'need to know basis' intel on what we were shooting for with this project and why. It took some work to get all the details from them, but once I had all of that, I knew what to shoot for. So that helped me establish a guideline for what I was trying to achieve. If I started wondering what direction I should take with the project, I simply padded the job. As long as I wasn't exhausting company resources, I explored every avenue. Once my tasks were complete, I handed over my work, and it turned out I was so thorough that I'd already completed the work my leadership was responsible for. They were extremely pleased with my work. But that's my standard, to be as consistent as possible in being an above and beyond performer."

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Written by Kevin Downey
30 Questions & Answers • Lyft

By Kevin

By Kevin