Conflict resolution is reached through the approach to one's communication. So, naturally, this is an opportunity to reveal how skilled you are at non-defensive communication. Focus on empathy, tolerance, and understanding when delivering your answer. Show that you took the initiative and stayed calm throughout the situation.

"I had a coworker who regularly clocked in late to work. The staff gave them cross looks when they snuck in. I gave them a heads-up a few times, trying to be helpful. I even offered some tips and tricks to manage their time to avoid arriving at work late, but they kept reiterating that it wasn't their fault that the bus raced by their stop early two weeks in a row. The next time they were late, the very next day, they got written up. They were pretty upset and blamed me for 'ratting them out.' I did nothing of the sort, but I let them accuse me. When they were done, I asked why they thought I brought this upon them. I objectified the situation and asked them several questions without proclaiming my innocence. I mirrored their statements and asked clarifying questions. I then said that's an interesting conclusion based on that evidence, and I left it at that. Later, they apologized and asked me again for those suggestions to help them manage their time. It was as good of an ending as I could hope for."