How to Answer: Talk about the most difficult work situation you have found yourself in and explain how you used sound judgement to find a great outcome?
Advice and answer examples written specifically for a Kingsley Napley job interview.
4. Talk about the most difficult work situation you have found yourself in and explain how you used sound judgement to find a great outcome?
How to Answer
During your training and through your career up to this point, you have certainly faced some difficult situations that you could easily discuss with your interviewer. But your interviewer isn't so much interested in the situation here as they are in your ability to think on your feet and use your best personal judgement to make the situation better. In the example you give, be sure to prepare for a time where you can exemplify this ability with success.
Written by Ryan Brunner on June 6th, 2019
1st Answer Example
"Early in my career as a litigator for a large firm that handled criminal defense cases, I was slammed with a very large caseload almost always. In the months leading up to the Christmas period, I had three high profile trials that were all progressing to dates that would fall very near each other. After motioning to have some of the cases moved around with no leniency from the court, I had to think fast and work ahead as much as possible to ensure that all three cases were handled to the best of my ability. When crunch time came, I approached a colleague and their paralegal for all of the help I could get and they willingly obliged. With all three cases heading to trial without a hitch, I was very thankful for my resourcefulness and made sure to pay the favor back to my colleague the next time he needed it!"
Written by Ryan Brunner on June 6th, 2019
2nd Answer Example
"During my time arbitrating employment disputes for the state of California and mostly handling unemployment cases, I encountered one particularly difficult situation where things got physical in the conference room of the county workforce resource center. My cases mostly involved disputes when companies would fight the payment of unemployment benefits based on malfeasance of the employee. During one particular case, a tow truck company was disputing a claim by a terminated employee and during arbitration, the supervisor from the company accused the terminated employee of harassing other employees and creating a fearful work environment. With that said, the terminated employee reached over the table and grabbed the supervisor by the collar of his shirt and started swinging. Being a female that is small in stature, my first instinct was to run and grab a member of the building's security team and they reacted quickly. When matters had settled, I immediately postponed the hearing and warned both parties that security would be present in a week when we met again. A final warning to the terminated employee was to let him know that charges would be pressed if any outbursts should occur the next time."
Written by Ryan Brunner on June 6th, 2019