How to Answer: Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
Advice and answer examples written specifically for a Georgia-Pacific GB job interview.
2. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
How to Answer
On occasion, mistakes will happen, and communication will be broken. Talk to the interviewer about a time that this occurred in the workplace. How did you resolve the situation?
Written by Michelle Clark on September 23rd, 2018
1st Answer Example
"I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect, and I read it in in a dire tone rather than in a positive one, as it was intended. After a tense conversation, the employee clarified her intention, and it seems I was mistaken. She and I agreed to exercise verbal communication on a regular basis to avoid a similar situation from happening again."
Written by Michelle Clark on September 23rd, 2018
2nd Answer Example
"We recently had a missing link in communication to one of our vendors, who we signed on to provide a large service. They were not aware of a change in the agreement which cost the company wasted time, resources and money. We were able to identify the breakdown in communication and change the process to ensure it does not happen again."
Written by Michelle Clark
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