DXC Technology Mock Interview
Practice 25 DXC Technology interview questions covering enterprise IT, digital transformation, and client delivery excellence.
Question 9 of 25
How do you approach your role in business processes and operations when your department or the Project Management Office (PMO) is operating smoothly or there are no pending improvement projects in the queue?
How to Answer
Example Answer
Community Answers
Kelly Burlison is an experienced healthcare and quality measurement professional with experience interviewing in the healthcare field focusing on IT.
This question is very important to the interviewer, as it is important for them to know that the candidate understands that someone in the role of business processes and operations should be constantly looking for opportunities to improve their department and the PMO. Anticipating improvements and changes that can be made when operations are not in a state of flux will allow staff responsible for business processes and operations to work more effectively work project teams to make improvements to processes in order to eliminate waste and reduce variation. The candidate can successfully answer this question by providing examples of how they took initiative to make changes in their department or PMO when they were not specifically assigned a task or faced with a problem that needed an immediate solution.
Kelly Burlison is an experienced healthcare and quality measurement professional with experience interviewing in the healthcare field focusing on IT.
"If there are no immediate needs for improvement in my department or in the PMO that needs my attention, I look at the 'parking lot' of improvements that I maintain and determine what I have the capacity to take on at the time. Throughout the year, when requests or improvement projects that are not immediately needed are received, I put them on a parking lot to be addressed later. So, when there is additional time, I am able to prioritize the parking lot and choose an improvement project based on needs, capacity within my team, and the capacity each department has to take on an improvement project. I find this method very effective for continuously improving the department and PMO, and I can use the same or similar method at DXC Technology."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Unlock All 25 DXC Technology Questions
Prepare for behavioral and technical questions from DXC's multi-stage interview process.
Get StartedJump to Question
