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When have you given excellent customer service while completing multiple tasks at once? If you haven't, why do you think you can handle this type of work?
Advice
Chipotle wants to be sure that they are hiring the best people in the business so that they can be a step ahead of their competitors at all times. Assure the interviewer that you are engaged in this process by discussing the ways you feel you could make an impact immediately after being hired.
Answer examples
"I plan to make an impact on the profitability of Chipotle through aggressive cold calling on potential clients. I also have some great ideas to bring in regards to vendor management."

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User-Submitted Answers

When have you given excellent customer service while completing multiple tasks at once? If you haven't, why do you think you can handle this type of work?
1.
Absolutely, making customers satified is the second most important trait to have besides delivering great burritos.
2.
Yes, I am always one to work in a face paced environment. Devoting myself to treat each customer in the utmost respect.
3.
Yes, customer service is the most important aspect.
4.
Of course! Part of the Chipotle experience is having wonderful customer service. Anything less just wouldn't be right.
5.
I will. I am definetly a people person, so I believe I will deliver awesome customer service while delivering burritos!
6.
Yes most definately, keeping the customer happy is one of the most important traits besides making great burritos.
7.
Of course. I know that everyone loves chipotle and especially on days that its busy its better to be quick and efficient, but know that your serving the best way that you can. My mom always told me that if you're going to do something, do it right or don't do it at all. That way you can be proud of your outcome, and if you make someone satisfied and happy because of it, even better!
8.
One does not simply not enjoy Chipotle.
9.
I'm a very energetic and uplifting kind of a guy to be around. I always look out to see how my choices will affect my fellow co-workers and/or customers. I always get what I'm assigned to do done on time and efficiently.
10.
It's important because you want to keep the customer satisfied and you don't want to give them a burrito that falls apart while eating.
11.
Hands down the burrito bowl with chicken.
12.
I like to eat my burrito unwraped in a bowl.
13.
I would apologize to the customer saying that it goes against the policy and the meat is not for free, but the tip will still be appreciated.
14.
With respect and with no hormones or antibiotics.
15.
Change the meat and the price accordingly, and tell them that giving double meat for free is not in our policy.
16.
I love the fact that each time that I go into Chipotle, I am greeted with wonderful service, a warm and inviting atmosphere and delicious food that can't be beat. The employees are so humble and down to earth. They actually care about your needs as a customer and are dedicated to what they do. You can't find anything like that at another restaurant.
17.
Barbacoa burrito bowl.
18.
If given the opportunity, I would accept any advancement avaiable. General manager, mangager, supervisor, anything. I am more than willing to expand and show my leadership abilities.
19.
A few hundred at least.
20.
Chipotle. Food with Integrity!
21.
Fajita has bell peppers and onions.
22.
By knowing that I need to get the task done and concentrating on what needs to be done.
23.
By being dependable, friendly, and upbeat.
24.
Providing customers with service that exceeds their wants and needs.
25.
No, I have not. But it sounds fun and interesting.
26.
With practice I am sure I will quickly learn to roll a burrito.
27.
I would explain that they need to pay for what they ordered or I can remake the bowl with a single meat serving.
28.
Chipotle has a fast-paced and friendly environment and that is exactly what I am looking for in a job.
29.
Explain that double meat costs extra, and tell them that I can ring up the charge for double meat or re-make a bowl with the single serving.
30.
Having graduated from graduate school with a master's degree and working as a speech-language pathologist.
31.
In person, Online, Fax, and from the Chipotle Phone App.
32.
To keep constancy and to make sure our food looks presentable.
33.
I have experience in customer service, have and can work efficiently in a fast paced environment, and have a love for Chipotle and their values.
34.
I would if I had known about this!!
35.
I will explain to the customer that the price of our burrito/bowl is a fixed price with one serving of meat and if they want extra they will have to pay an additional price.
36.
Nothing, they're absolutely amazing! Especially since there is now a tofu option on top of the veggies!
37.
Tell the customer that I must charge for the extra meat.
38.
Food with Integrity!
39.
In person, online, telephone call, or iPhone app! Also you could get many different types of meat, rice, salsa, and veggie.
40.
In five years I will have graduated/will be graduating from college and hopefully find a good job for my major.
41.
I would like to work with the Chipotle team because each Chipotle restaurant I have visited had an amazing atmosphere and all the workers seemed happy with their job! I love the food at Chipotle, and am a huge supporter of naturally raised/organic foods just as Chipotle serves!
42.
Natural, free range animals, no hormones.
43.
That way all the contents don't fall out.
44.
Of course! Having great customer service is what is most important along with serving them with their delicious food.
45.
Of course, because ensuring customer happiness is always at the top of my list. I know how to manage and balance priorities.
46.
Yes because a satisified customers means a satisfied business.
47.
Absolutely, customer service is an important aspect.
48.
Yes, and I will enjoy the experience of doing so.
49.
Yeah I believe customer service is what keeps the customer coming back.
50.
Yes, I will always have a positive attitude and smile while satisfying the customers wants and needs.
51.
Yes, I will always be polite and make sure that I have a smile on my face.
52.
Yes I will. I would love to be considered a part of the amazing and fast customer service that I always see when I come into Chipotle.
53.
Yes, I find this an important skill to have if working at Chipotle.
54.
Yes, because I usually show up at rush hour to Chipotle and I get my burrito perfect.
55.
I will do my best to provide quality customer service and quality food.
56.
My job will be to both make the customers feel catered to and get their food to them in a timely manner.
57.
Of course I can im very good at muti tasking.
58.
Absolutely! Great customer service and fast meal prep is something Chipotle is known for.
59.
Yes will because because I want my customers to be happy and come back.
60.
Yes, I would. I believe excellent customer service is necessary.
61.
Yes,I would give excellent and fast delivery because I would always want customers coming back.
62.
I will be friendly, respectful and helpful while doing my job quickly and correctly.
63.
Of course. I am all about high quality at lightning speed.
64.
Of course. This is a place where we deliver fast but efficiently.
65.
Yes, of course! There is always time to make eye contact and smile and ask "how are you?", no matter how busy we are.
66.
Customer service is an important aspect in serving a customer I see not only as not an option but it should be a requirement that you can offer customer service while delivering burritos.
67.
Absolutely. Customer service is the most important thing in a business.
68.
Yes I will. A big component of customer service is being efficient and quick.
69.
Of course! I work quickly and efficiently but make sure to always interact positively with people.
70.
Of course, you should never slack on either half of those aspects of the job.
71.
Yes, I will make sure the customer is always fully satisfied.
72.
Of course. As I said before I can self- motivate myself quickly and that will get me through the day happy.
73.
Yes, always keep a smile and be nice to costumers.
74.
Yes, the customers opinion values most.
75.
Yes I will be friendly, and Speedy.
76.
Of course that is part of the expirience.
77.
Yes I would because I would always be wrapping a burrito or what ever the person orders with a smile on my face.
78.
Yes. I will always give excellent customer service in a timely manner no matter what job or role I am in.
79.
Certainly! By answering any questions a customer may have and by making sure I get their order right the first time.
80.
Yes; to the best of my ability.
81.
Yes I will give excellent customer service while delivering burritos in a quickly manner by multitasking getting the meal done while interacting with them in a positive manner.
82.
Yes I will do that with enthusiasm.
83.
I will try my best and always do my best because you can only do your best.
84.
I will keep up an order while promptly delivering another customers order without falling behind.
85.
It is very Important to ask and answer any questions the customer might have and at the same time be able to prepare their meal and make them happy with the end result.
86.
Yes, customers should always have great customer service and be treated with respect in order to have an extraordinary experience and make them want to return to the restaurant, and it makes them happy.
87.
Yes it makes the costumer remember us in a positive way wanting to come back the next time.
88.
Yes it makes the costumer remember us in a positive way wanting to come back the next time.
89.
Yes, that is what is expected of every customer that comes to Chipotle.
90.
Yes, I will. Excellent customer service is always a must.
91.
Yes, I will most definitely be able to accomplish this goal.
92.
Yes I would and with a smile at all times.
93.
Yes of course! Providing great customer service while getting the job done is extremely important.
94.
Yes I would have a small conversation with the customer.
95.
Yes I will make sure I am polite and honest.
96.
Yes because I love the satisfaction of making a customer happy and getting done things quickly.
97.
Yes, I would be gladly to do that.
98.
Yes I will, it does not matter how long and how short it takes I will make sure that the customers leave with my great customer service on their minds.
99.
Yes I will, great customer service is something that is important while working.
100.
Yes I have been working on being quick.
101.
Always. I believe that you can do 2 things at once plus you always want to make your costumers love the chipotle restaurant environment and there crew members.
102.
Yes I know the rush hour happens so fast, but I still have to put the customer first and make sure what they want is what they get in a respectful manner.
103.
Yes whatever the customer needs I will be happy to help.
104.
I would try to give the best service I possibly can.
105.
I will give the absolute best service I can while delivering burritos.
106.
Yes I will. I work better when under pressure and I enjoy a speedy enviroment.
107.
I believe I will. I am a fast learner and I do well under pressure.
108.
I will give excellent customer service.
109.
I will always give a customer great service.
110.
Of course.. The customer deserves a wonderful experience despite the busy line.
111.
Yes I will with a smile and proper attitude.
112.
Yes, my priority is to not only make the customer satisfied but to leave Chipotle with a great experience.
113.
Yes, I greatly enjoy providing the best customer service, by quickly and accurately getting their order to them, and ensuring their overall experience was enjoyable.
114.
Yes ! customer service matters to me, its what makes chipotle so good.
115.
Yes I will be polite and positive to the customers.
116.
Yes, customer service is an important aspect.
117.
Of coarse customer service is the most important aspect.
118.
Yes, the experience of serving others matters to me just as much as it does for customers.
119.
Yes I would, multitasking is my strength.
120.
I wouldnt do it any other way.
121.
I would give the best customer service while delivering burritos in a quicly manner.
122.
Yes I would deliver it with a smile and say something like "thankyou have a nice day"
123.
I will make it mandatory for everything I do to be fast and efficient.
124.
I would give great cutomer service while deliverying burtios to the customor. Ill be open if they had any questions about what this tyoe of food is ill be kind and nice and listen to them and respectful.
125.
Yes of course with a bright smile on my face!
126.
Yes definitely I want to make the customer happy and let them receive their delicious food with speed.
127.
Yes I will. It is not a difficult task to be kind and courteous whilst making a burrito to the customers specifications.
128.
Yes I will to the best of my ability.
129.
Yes. Customer service should not alter no matter how quick the pace is.
130.
I feel I will! Of course, multi-tasking those two actions will need practice but I will, to the best of my ability, deliver burritos in a quickly manner.
131.
Definitely, I think one of the key appeals of chipotle is the quick service and friendly customer service.
132.
Costumer Service means everything especially at fast food places so yes.
133.
Yes . That wont be hard at all.
134.
Yes because people are hungry and wanted it fast.
135.
I am used to working in a fast paced enviroment so I know to keep cool and smile while working fast.
136.
Yes, I will because I am used to up tempo environments and time deadlines and I can do it with a smile on my face.
137.
Yes, I will work hard to make sure every customer I serve has a good experience.
138.
Yes, I will interact with the customers while completing their order.
139.
Yes, burritos, tacos, bowls, you name it.
140.
Yes, I love talking to people and that would not distract me from completing a task on time.
141.
Yes, I would do my best to offer each costumer an over the top experience.
142.
I know I am very capable of this because I personally like working fast pace and being challenged to preform at my best at all times under any circumstances.
143.
Yes I understand how important it is to work in a timely manner while maintaining a professional attitude.
144.
You have to give excellent customer service if you want the customer to come back for another burrito.
145.
Yes I will try my hardest to.
146.
Of course. I will maintain a positive and polite manner when dealing with a customer and burritos.
147.
Yes I believe I can. I enjoy working in a fast paced environment, and over the years and through my experiences I feel that I have learned how to multi-task effectively.
148.
Yes. I can work efficiently while maintaining courtesy towards the customer, and listening to their needs.
149.
Yes, the customer must always come first, a bright smile is always needed.
150.
Yes, I enjoy talking to others and finding out how their day has been.
151.
Yes, I'm used to functioning in a loud fast paced environment.
152.
Yes, wonderful customer service is the most important thing in a restaurant environment.
153.
Yes that is the top priority because we need the customer to have a good experience so that they come back.
154.
Every person will receive the same great service and attitude.
155.
Yes I can because I have experience doing that already.
156.
Yes, I will make sure to keep a smile on my face and interact with the customer throughly.
157.
I will try my best to give excellent customer service and.
158.
I'll do my best to deliver excellent customer service in.
159.
I will give excellent customer service while delivering burritos in a quickly manner.
160.
Of course! Personally I dislike going into a restaurant or store and having the worker be in a bad mood. I'll defiantly be treating everyone the way I would expect to be treated even while working in a fast pace.
161.
Yes because that is part of the Vision to create a uniquely extraordinary restaurant experience for all the customers and crew.
162.
Of course customer service is the number one skill in a restaurant environment. You aren't just catering to taste you are catering to customers.
163.
Oh absolutely, without a doubt. I work very well in a fast paced environment and my energy grows off of other people so the constant flow of people will never be draining-- quite the opposite actually.
164.
I always like to put my best effort in everything I do I strive to do my best and I'm a great multi tasker, delivering great food and freindly costumer service is something I strive to overachieve.
165.
I will make sure to find a balance between the two in order to perform both aspects at the highest quality.
166.
Absolutely, that is the only appropriate way to deliver burritos.
167.
Yes I will give excellent customer service while delivering burritos in a quickly manner.