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Top 25 Dunkin Donuts Interview Questions
1. Give me an example of how you delivered excellent customer service at your last position?
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Contributing Author
Rachelle Enns
Recruiter & Freelance Writer
 
Dunkin Donuts is headquartered in Canton, MA. The company has been in operation since 1950 and has yearly revenues of 7 Billion with approximately 60,000 employees. Dunkin Donuts is a publicly traded company, trading under the symbol DNKN. Follow Dunkin Donuts on Twitter at @DunkinDonuts. Read about the company culture, corporate mission, and discover any job openings at Dunkin Donuts, by visiting their Career Page. If you need help finding more information about Dunkin Donuts, visit their Website.
Dunkin Donuts Interview Questions
2 of 25
What are your skills?
 
User Submitted Interview Answers
1.
I am organized I Get My Job Done On Time I Work At Normal Past.
 
2.
I have auditory, interpersonal critical thinking and communicative skills.
 
Question
3 of 25
Why will you make a great employee at dunkin donuts?
 
User Submitted Interview Answers
1.
Because I highly believe in customer service and I have pride in my job performance/ work ethic.
 
2.
I am hard working, I learn quickly, and I always try my best.
 
Question
4 of 25
How often do you give an A plus effort while working?
 
User Submitted Interview Answers
1.
I always give everything I have into whatever I am working on. I pride myself in being able to work hard and get great results because of my work ethic.
 
2.
When working, I always try to give an A effort. In school and out of school, if I do not try my absolute best, I know that things will have a bad outcome, or it won't be as good as I thought. Therefore, if I don't try my best, I might not even try at all.
 
Question
5 of 25
Do you find our coffees to be delightful?
 
User Submitted Interview Answers
1.
Yes my favorite actually.
 
2.
Yes, Dunkin donuts is my favorite place to get coffee because of how great they taste.
 
Question
6 of 25
Where do you see yourself in five years?
 
User Submitted Interview Answers
1.
Graduating from a good college and finding a career within the industrial arts field.
 
2.
Finishing college to become a pediatric nurse.
 
Question
7 of 25
Name your three best qualities?
 
User Submitted Interview Answers
1.
Iam rule and rigulatino the canpany.
 
2.
fast pace friendly hard working
 
Question
8 of 25
If I called your previous employer, What would he say about your work performance?
 
User Submitted Interview Answers
1.
He would say that I did a great job with keeping things organized and tidy.
 
2.
She would definitely tell you about my diligence, honesty and punctuality. That I always worked hard and made sure she was up to date on my schedule.
 
Question
9 of 25
What is your favorite donut?
 
User Submitted Interview Answers
1.
Boston creme.
 
2.
Jelly Filled.
 
Question
10 of 25
What does America run on?
 
Question
11 of 25
How many different donuts do we sell?
 
User Submitted Interview Answers
1.
35 different donuts.
 
2.
You sell about 130 donuts I believe. But it also depends on the time of year and holidays.
 
Question
12 of 25
How will you deliver donuts with smiles even if you are extremely busy?
 
User Submitted Interview Answers
1.
Stay alert be sure no one steal the dunkin donuts!!!
 
2.
Be extremely fast paced , friendly and make sure the customer is satisfied.
 
Question
13 of 25
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
 
User Submitted Interview Answers
1.
Iwill prioritize the urgent work.
 
2.
While in high school I took multiple advanced placement corses. I endend up with a lot of work to complete all due on the same day. I just wrote down everything that needed to get done and then went through to see which tasks would make a big differnce and which ones I could come back to if I had time after the bigger tasks.
 
Question
14 of 25
Tell me about the Dunkin difference?
 
User Submitted Interview Answers
1.
Dunkin has a wide range of drinks from caffeinated to non. Different types of breakfast sandwiches and bakery. It's a nice environment.
 
2.
The Dunkin Difference is quality coffee at an affordable price, brewed consistently.
 
Question
15 of 25
How much do you enjoy our donuts?
 
User Submitted Interview Answers
1.
A fair amount. I don't eat many but when I do I'm always satisfied.
 
2.
I enjoy them a lot I come every other morning on my way to school.
 
Question
16 of 25
Why should we not hire you?
 
User Submitted Interview Answers
1.
I am a team player and motivator. I show initiate on and off the job. I am willing to work flexible schedules and overtime. If you company is not looking for someone who is willing to go the extra mile then I should not be hired.
 
2.
In the fall I will be returning to campus again fulltime and my availability will be changing from 6 days a week to 3 days a week. (this was not the first mention of me cutting my availability down to friday through sunday once the fall came and I was still hired.)
 
Question
17 of 25
How many dunkin donuts stores are there worldwide?
 
User Submitted Interview Answers
1.
I believe that there are roughly 10,000-11,000 Dunkin Donuts stores worldwide.
 
2.
10,803 stores worldwide. There are also 7,015 franchise restaurants in 36 u.s. And 3,065 international shops in 32 countries.
 
Question
18 of 25
What would you do if a coworker asked you to help steal?
 
User Submitted Interview Answers
1.
I would tell them no and that if they were to steal i would report them right away to management.
 
2.
I would say no and try talk to them out of it then tell the manager.
 
Question
19 of 25
How would you deal with an angry customer while you were busy completing tasks?
 
User Submitted Interview Answers
1.
Take care of the guest first with a smile
 
2.
I would serve the customer and satisfy his needs to avoid any other problems.
 
Question
20 of 25
Do you follow our twitter account?
 
User Submitted Interview Answers
1.
No I am never on twitter, I like working with people face to face.
 
2.
I do not, because I do not have a twitter.
 
Question
21 of 25
Do you have any friends or relatives that work at Dunkin Donuts?
 
User Submitted Interview Answers
1.
no
 
2.
Ask the customer what the problem is and if I cannot solve it for him ask a manager.
 
Question
22 of 25
Why do you want to work at Dunkin Donuts?
 
User Submitted Interview Answers
1.
Dunkin Donuts is a reputable company that prides themselves in customer service and charity and community affairs. I believe that is truly exemplary and I would love be associated with a company that values humanitarianism and service.
 
2.
While I do enjoy the donuts, I think the atmosphere gives off a good vibe and working here will bring a lot of pleasure.
 
Question
23 of 25
How can I trust you not to steal?
 
User Submitted Interview Answers
1.
Honest and believe.
 
2.
Im getting paid for my work there is no point.
 
Question
24 of 25
How many customers does dunkin donuts serve per day?
 
User Submitted Interview Answers
1.
About 3 million people per day.
 
2.
I'm not particularly sure. I would like to find out, however.
 
Question
25 of 25
How do you expect to make a difference at Dunkin Donuts?
 
User Submitted Interview Answers
1.
I would made a difference at Dunkin Donuts by being the dedicated worker that worked their best at making a smile on the customer's face and having fun while doing it to make a good environment for everyone.
 
2.
Because of my personal experience and open minded perspective I will be able to facilitate customer satisfaction. Once the customer is happy the company reaps its reward.
 
Contributing Author
Rachelle Enns
Recruiter & Freelance Writer
 
Author
Interviews at Dunkin Donuts
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