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Top 30 Dunkin Donuts Interview Questions

Question 1 of 30
What are your skills?
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Question 2 of 30
Why will you make a great employee at dunkin donuts?
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How to Answer
The interviewer wants to hear what you think it takes to be a great employee. Start off by telling the interviewer that you will come to work every day on time, a few minutes early even, with a positive attitude. Share that you will work as a member of the team helping each other meet every customer's needs. And, mention that you look forward to working hard to ensure every customer leaves your store happy.
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Question 3 of 30
Give me an example of how you delivered excellent customer service at your last position?
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How to Answer
Talking about a time when you calmed an upset customer can be a great example for this question. Be ready to talk about the time you went above and beyond with handling a customer complaint. Explain how you personally listened to every word the customer had to say. Next, describe how you apologized to the customer with a calm voice and sincere heart. Finally, be sure to tell the interviewer what solution you offered the customer. Perhaps you did not charge them for a meal if it was in a restaurant. Maybe you offered a new dish for them to try. Be sure to close with how happy the customer was when they left!

Or, you may approach the question with something you have done during the normal course of the day to go above and beyond for your customers. For example, if you work at a grocery store, you might share that you walk the customers out to their car when customer levels allow and assist them with loading the groceries into their car.
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Question 4 of 30
Do you find our coffees to be delightful?
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How to Answer
Absolutely! The interviewer wants to hear that you enjoy the Dunkin Donuts product. Start off by telling the interviewer that you indeed find the coffee to be delightful. Next, share your favorite Dunkin Donuts Coffee item. You might share that the Iced Vanilla Latte is a dream. You might share that the Dunkaccino is your thing. Or, perhaps you prefer a regular cup of Joe with cream and sugar.
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Question 5 of 30
Where do you see yourself in five years?
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Question 6 of 30
Name your three best qualities?
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Question 7 of 30
If I called your previous employer, What would he say about your work performance?
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Question 8 of 30
What is your favorite donut?
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Question 9 of 30
What does America run on?
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Question 10 of 30
How many different donuts do we sell?
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Career Interviews at Dunkin Donuts

Cashier
Crew Member
Question 11 of 30
How will you deliver donuts with smiles even if you are extremely busy?
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Question 12 of 30
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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Question 13 of 30
How often do you give an A plus effort while working?
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Question 14 of 30
Tell me about the Dunkin difference?
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Question 15 of 30
How much do you enjoy our donuts?
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Question 16 of 30
Why should we not hire you?
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Question 17 of 30
How many dunkin donuts stores are there worldwide?
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Question 18 of 30
What would you do if a coworker asked you to help steal?
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Question 19 of 30
How would you deal with an angry customer while you were busy completing tasks?
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Question 20 of 30
Why do you think you will like working at Dunkin Donuts?
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Question 21 of 30
Do you follow our twitter account?
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Question 22 of 30
Do you have any friends or relatives that work at Dunkin Donuts?
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Question 23 of 30
Why do you want to work at Dunkin Donuts?
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Question 24 of 30
How can I trust you not to steal?
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Question 25 of 30
How many customers does dunkin donuts serve per day?
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Question 26 of 30
How do you expect to make a difference at Dunkin Donuts?
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Question 27 of 30
Would you say you are a sociable person?
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Question 28 of 30
Tell me about a time when you had to be a leader. How was the outcome?
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Question 29 of 30
Describe a time when you disliked company rules in your last job?
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Question 30 of 30
Tell me about a time when you went above and beyond for customer service?
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About Dunkin Donuts

When it's time to make the donuts, this is where you'll find the supplies. Dunkin' Donuts Northeast Distribution Center is one of several member-owned cooperative distribution hubs serving Dunkin' Donuts and Baskin-Robbins franchisees around the country. The company supplies thousands of store locations in New England and upstate New York with ingredients and other food products, as well as restaurant equipment and supplies. The cooperative was founded by owners of 250 Dunkin' Donuts franchises in 1982. Both the Dunkin' Donuts and Baskin-Robbins chains are owned by Dunkin' Brands.

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