When it's time to make the donuts, this is where you'll find the supplies. Dunkin' Donuts Northeast Distribution Center is one of several member-owned cooperative distribution hubs serving Dunkin' Donuts and Baskin-Robbins franchisees around the country. The company supplies thousands of store locations in New England and upstate New York with ingredients and other food products, as well as restaurant equipment and supplies. The cooperative was founded by owners of 250 Dunkin' Donuts franchises in 1982. Both the Dunkin' Donuts and Baskin-Rob...
1. Do you have any friends or relatives that work at Dunkin Donuts?
Ask the customer what the problem is and if I cannot solve it for him ask a manager.
Yes! I am a social butterfly. I love hanging out with my friends and going out and having fun.
Putting my associates degree to work in a prison working with inmates.
Chocolate cream. My family gets them once a week.
2. Give me an example of how you delivered excellent customer service at your last position?
I delivered EXCELLENT customer service by being observant and staying one step ahead without having to be asked.
I smiled and makes sure every customer was satisfied.
As this would be my first job,in order to deliver excellent customer service I would ensure that the customers needs a fully satisfied and would assist to the best of my ability.
I was assigned an elderly woman and I went above and beyond the call of duty to ensure her needs were facilitated. Her family was rather pleased and commended my effort.
I was always on time for my job and stayed overtime to help visitors or wait for students to return equipment.
3. Why will you make a great employee at dunkin donuts?
Great guest service and leadership skills. Pride in my job performance
I am hard working, I learn quickly, and I always try my best.
Because I highly believe in customer service and I have pride in my job performance/ work ethic.
I am always a hardworking and diligent worker, and I care for those around me, so I will be doing my best to make sure that I serve customers and put a smile on their faces.
I enjoy serving people and i think this job will allow me to do what I like best serving others.
4. What does America run on?
5. Where do you see yourself in five years?
Graduating from a good college and finding a career within the industrial arts field.
I see myself in college working hard to get my teaching degree.
Finishing college to become a pediatric nurse.
I see myself in a position with more responsibility.
I see myself working towards or having my Ventiaty medical degree and being very successful in the feild.
6. If you find a problem going on with two different employees, what would you do?
Tell the manager and not get in it.
Not get involved and ask them to take it up with the manager.
I would report it to a supervisor or a manager to resolve and not get involved.
Its not my business but i can tell them to see the manager.
Contact my store supervisor or manager that is on duty that day.
7. Name your three best qualities?
Iam rule and rigulatino the canpany.
fast pace friendly hard working
Organized, punctual, friendly.
Punctual,Very Responsible and hard working
Punctual, conscientious, and honest.
8. Do you find our coffees to be delightful?
Yes my favorite actually.
Yes I really the coffee your company serves. The coffee taste really good with the donuts.
Yes, Dunkin donuts is my favorite place to get coffee because of how great they taste.
Outgoing, determined, and responsible.
Yes they are great and are a good price.
9. What is your favorite donut?
I like boston cream and jelly donuts.
Chocolate frosted with sprinkles..
10. If I called your previous employer, What would he say about your work performance?
They would say that I was a diligent worker that always looked for something to do when it was slow. They would also say that I was very easy-going and was under control during the busy hours.
She would definitely tell you about my diligence, honesty and punctuality. That I always worked hard and made sure she was up to date on my schedule.
He would say that I did a great job with keeping things organized and tidy.
They would say that I am a working machine.
That I am hardworking and diligent as well as punctual.
11. How often do you give an A plus effort while working?
When working, I always try to give an A effort. In school and out of school, if I do not try my absolute best, I know that things will have a bad outcome, or it won't be as good as I thought. Therefore, if I don't try my best, I might not even try at all.
99% of the time.
I always give everything I have into whatever I am working on. I pride myself in being able to work hard and get great results because of my work ethic.
staying postive and friendly and smile
12. Would you say you are a sociable person?
I am a very sociable person, I love meeting new people.
Yes. One of my close friends told me that I seem to enjoy the best of both worlds because I enjoy trying new things, gaining new experiences and meeting new people.
I think many people would say I am very sociable. I have alot of friends and I enjoy going out with my friends from time to time. I am a very east going person
I would say I am a sociable person. I like meeting new people and thrive in a chaning enviornment.
Yes i am very sociable.
13. How many different donuts do we sell?
35 different donuts.
I have heard that there is like 52 different kinds. Some for special holidays and seasons its fun to see the new one come out.
From what I understand, there are 52 total, but it daily it depends.
I really dont know but there are soo many different flavors.
You sell 52 different donuts.
14. How will you deliver donuts with smiles even if you are extremely busy?
stay fast pace and make sure i make no mistakes
Stay alert be sure no one steal the dunkin donuts!!!
Be extremely fast paced , friendly and make sure the customer is satisfied.
Just because you are busy doesnot mean you cant smile. If you smile the customers will be happier and they will not mind waiting. Just get it done. Say thanks you waiting and have a nice day.
Make sure the order is right and stay on a fast yet steady pace.
15. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
Iwill prioritize the urgent work.
While in high school I took multiple advanced placement corses. I endend up with a lot of work to complete all due on the same day. I just wrote down everything that needed to get done and then went through to see which tasks would make a big differnce and which ones I could come back to if I had time after the bigger tasks.
Sometimes at school, the workload gets overwhelming so I have to stop doing as many things for fun as I'd like to and focus on school work. It's all about the to-do list for me. I find it really helpful.
In order of what was most important. Smaller jobs that didn't effect as many items I gave less time.
At school I had a lot of assignments to do so I made sure the unessceary stuff was out of the way and focused on the important stuff.
16. Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
When a customer claims to have been given the wrong item (that type of thing).
Honestly I have never been in that type of situation
With a teacher I got into a debate but it was easy to back down.
With the lab girl, rather than get angry with her treatment of the animals it is better to agree and offer to do it for her.
The customer is ALWAYS right comes to mind.
17. How many ds are on the box?
More than 5, I don't know the exact amount.
18. Tell me about the Dunkin difference?
Dunkin has a wide range of drinks from caffeinated to non. Different types of breakfast sandwiches and bakery. It's a nice environment.
The Dunkin Difference is quality coffee at an affordable price, brewed consistently.
The dunkin difference is the freshly brewd coffe they serve to billions of costumer each year
The Dunkin difference is the amazing fresh brewed coffee and other cofee products avaible to customers. These products are un like any other coffee shop in that they are made to perfection with the customer in mind.
Fresh brewed coffee at an affordable price.
19. Describe a time when you had to sacrifice quality to complete a job?
One time that I had to sacrifice quality to complete a job was on a school project in which I procrasnated. I learned to never procrastinate because the final product is not the best it should be or could be.
Working in groups.
When writing letters if there were a lot I didn't proofread them all closely.
When my friends wanted to spend sometime together and I already promised to volunteer to help younger children.
When I wanted to go to the movies with friends but I had a big project to do.
20. How much do you enjoy our donuts?
A fair amount. I don't eat many but when I do I'm always satisfied.
I enjoy them a lot I come every other morning on my way to school.
I enjoy donuts, but I do not have them often.
I love a good donut, especially because I have a sweet tooth.
I really love them. But I like to save them for special treats on it would be bad for my cholesterol.
21. Why should we not hire you?
I am a team player and motivator. I show initiate on and off the job. I am willing to work flexible schedules and overtime. If you company is not looking for someone who is willing to go the extra mile then I should not be hired.
In the fall I will be returning to campus again fulltime and my availability will be changing from 6 days a week to 3 days a week. (this was not the first mention of me cutting my availability down to friday through sunday once the fall came and I was still hired.)
Great leadership akilla.
You should hire me.
22. How many dunkin donuts stores are there worldwide?
10,803 stores worldwide. There are also 7,015 franchise restaurants in 36 u.s. And 3,065 international shops in 32 countries.
I believe that there are roughly 10,000-11,000 Dunkin Donuts stores worldwide.
As of 2011 there are 10,083 Dunkin Donuts worldwide.
Am I expected to know?
23. What would you do if a coworker asked you to help you steal?
Turn the employee in
I would tell them no and that if they were to steal i would report them right away to management.
Tell a manager.
I would say absoluetly not and go to the manager.
Decline and report the information to a manager.
24. Do you follow our twitter account?
No I am never on twitter, I like working with people face to face.
I do not, because I do not have a twitter.
I do not because I do not have a twitter account.
25. How would you deal with an angry customer while you were busy completing tasks?
Take care of the guest first with a smile
Fix what they are complaning about.
Try to serve them with what they want and be polite and respectful.
My way of dealing iwth an angry customer would be to stop what I was working on and get the customer to tell me their complants and work through them one at a time and try to give the customer the experience that they desierve.
With smily face and patience.