Have you ever had a co-worker that was mad at you? If so, how did you handle the situation?

"Just a few months ago, a co-worker was mad at me. This situation doesn't happen too often since I am easy to get along with, but we had a miscommunication around the work schedule. She was working off the old schedule, and I was working from the new one. She thought that I had not shown up for my shift when, in fact, it was my day off. We worked it out, and each apologized for the communication gap. We asked our manager to put the schedule into a cloud-based program rather than Word so that changes would appear in real-time, and nobody would be stuck with poor communication over the schedule again."

"Some time ago, I worked with an individual who was often upset with me for the speed at which I worked. I am a go-getter and a multi-tasker, and she felt I was making her look bad since her pace was much slower. I assured her that it was just my personality and that my work speed did not reflect poorly on her. She was insecure about her performance, and it was not my responsibility to make her feel better about her work ethic, but I chose to be a team player. I continued being my true self and went about my business, often helping her when she fell behind in her work."

Discuss a time when there was a miscommunication on the job. Talk about how you smoothed the situation out, and be sure to mention if your relationship with that co-worker was harmonious in the end. Focus your response on how you approached a solution rather than dwelling on the problem. Assure the interviewer that you are a well-equipped professional ready to handle conflict and promptly problem solve at any moment with Allergan.