Petco

PETCO Animal Supplies is a holding company for PETCO Animal Supplies Stores, which is the second-largest US retailer of specialty pet supplies. The company boasts more than 1,000 stores in all 50 states and the District of Columbia, making it the only pet store to cover the entire US market. The company is barking up the tree of rival PetSmart, which leads the market. PETCO Animal Supplies holding company was formed in 2005 to create a foundation for the firm's upcoming growth strategies. The holding company also changed the name of its operating subsidiary. In 2006 two buyout firms -- Texas Pacific Group and Leonard Green & Partners -- took PETCO private in a deal worth $1.8 billion.

Last Updated: February 8, 2014, 4:51 am
Mock Interview
Best way to prepare for your Petco interview starts here. Practice over 20 Petco Interview Questions.
Headquarters
Website
Careers
Twitter
Contact Url
Founded
Working at Petco Pros

Working with animals all day; knowing that you are improving the life quality of every pet that visits; being able to see the results of your work

Submitted On: March 12, 2012, 12:59 am

Petco offers a friendly enviornment and career advancements.

Submitted On: April 2, 2012, 4:28 am

Working with animals and providing them with love and care while they are waiting to be adopted.

Submitted On: May 28, 2012, 5:06 am

Absolutely working with animals is the number one pro, because I have a deep passion for animals, and have never had a time in my life where I didn't have a dog or a cat growing up.

Submitted On: June 20, 2012, 11:50 pm
Petco Interview Questions and Answers
Top
1. Why do you want to work at Petco?
Top Answer
I want to work at petco because I have a lot of experience with animals and also with people and think that I can make a great contribution to the company.
+71.4%
67%
+ / -
-57.1%
Second Best
Because I can make a great contribution to the company and have a big interest in animals.
+66.7%
60%
+ / -
-50%
3.
I love animals and the location is conveiniant and I feel like I would excel here.
+66.7%
60%
+ / -
-50%
4.
Not only do I want to work here because I love animals, but also because I am interested in a job in retail. This job allows me to put the two together.
+66.7%
60%
+ / -
-50%
5.
I like to see what I am working on and to be physicality able to see the results; I feel confidant and comfortable among animals. I believe that being able to work directly with animals to improve their lives and to be able to see that will give me a sense of fuffilment.
+62.5%
57%
+ / -
-50%
6.
I have always had a passion for animals and it would be a dream to be able to be around them all day and providing people with enthusiasm and knowledge with owning a pet.
+57.1%
50%
+ / -
-42.9%
7.
I want to work here because I think it would be the perfect job for me a dog lover I would learn so much and become more independant working with the animals would just be the best though I know theres more to it that just bathing them theres also cleaning up after them and what not but I think it would be a great opportunity I want to make dogs look and feel their best by providing the bet service possible.
+66.7%
50%
+ / -
-33.3%
8.
why do you want to work at Petco
+45.5%
40%
+ / -
-36.4%
9.
I feel confident and comfortable among animals. And I believe I can bring a positive attitude to the workplace and to the customers.
+50%
40%
+ / -
-33.3%
10.
I would love to work here because I love animals and I want to help make them feel as best they can.
+100%
0%
+ / -
-0%
11.
I am very passionate about animals. For many years, I have been taking care of, feeding, and finding homes for stray cats and would do anything I could to help any animal find a loving home.
+100%
0%
+ / -
-0%
12.
I love animals. I would like to work with them on a daily basis. Also, I like Petco. Every time I go there I feel welcomed. It is a great atmosphere.
+100%
0%
+ / -
-0%
2. Tell me about your favorite pet?
Best Answer
My favorite pet is a puppy.
+75%
67%
+ / -
-50%
2.
I love both of my pets equally. I have a German Shepard mix who is still a puppy and very clumsy named Lady. And a tabby cat named Dory. Both their names are from Disney movies.
+75%
67%
+ / -
-50%
3.
My favorite pet is my dog Oliver. He is a Puggle. I love cuddling with him and receiving kisses. He always makes me feel better when I am down.
+100%
0%
+ / -
-0%
3. Do you try to feed your pet a healthy diet?
Top Answer
Yes i do i try to feed my puppy a bit of solid food and soft food to try an give him a litle of bith worlds i think that feeding the animals as close to natural is great for their health and keeps them happy.
+75%
67%
+ / -
-50%
Second Best
Yes always it is very importent to.
+66.7%
60%
+ / -
-50%
3.
Yes, I do. My cat eats a very stable amount of food everyday. I make sure he doesn't over or under eat, and the food we give him is top-notch.
+66.7%
50%
+ / -
-33.3%
4.
Yes I think its very important too especially hen my dog was pregnant I tried to feed her the best quality food possible.
+100%
0%
+ / -
-0%
5.
I always try to feed my cats a healthy diet. They healthier the better. They will live a much happier and longer life if they are fed a healthy diet.
+100%
0%
+ / -
-0%
6.
Yes. All my dogs get only a certain amount of food twice a day.
+100%
0%
+ / -
-0%
4. If a customer brought in a pet that would not stop barking, an obvious distraction for our customers, how would you handle that situation?
Top Answer
I would grab a treat and offer it to the animal as well as approaching it to try and distract it from barcking. If barcking continues i will let my manager know so that they can handle the issue or see how they would like to go about it.
+84.2%
83%
+ / -
-78.9%
Second Best
I would cheerfully greet the customer and his/her barking companion with a hello and a smile.Ask him/her the name of the animal and why he/she seems to b so fussy. I would then show her to the toy area where her companion can find a toy to help calm them down... Promoting sales and solving the problem :)
+80%
79%
+ / -
-73.3%
3.
I would tell my manger and ask what they would want me to do.
+60%
50%
+ / -
-40%
4.
I would tell the manager about the situation.
+60%
50%
+ / -
-40%
5.
I would bring the dog a bisquet and possibly play with them.
+60%
50%
+ / -
-40%
6.
I would get down to the dogs level and great the dog and owner and try to gain the dogs trust. Or give the dog a treat and gently pet the dog maybe try playing with the dog maybe try walking the dog around so the dog can have a look around and be able to somewhat get used to its surrounding and continue to talk to the talk and say the dogs name.
+60%
50%
+ / -
-40%
7.
I would try to calm the pet, by talking calmly and extending my hand out to it, and find a treat for it.
+50%
40%
+ / -
-33.3%
8.
I would tell the manager to see how he/she would like me to handle the situation.
+100%
0%
+ / -
-0%
9.
I would politely talk to the owner of the pet letting them know the the issue explaining that the barking is becoming a distraction for other customers and we ask if she could please calm her dog.
+100%
0%
+ / -
-0%
10.
I would approach the owner and ask if everything was okay. Maybe offer the dog a cookies.
+100%
0%
+ / -
-0%
Petco Mock Interview
Petco Mock
Interview
5. Do you have a pet? Tell me about him or her?
Best Answer
I have a hamster, his name is pepito I've had him since he was a pinky. He loves strawberry a and loves to laze around in his wheel.
+100%
100%
+ / -
-50%
2.
I have a lot of pets they are very well taken care of.
+87.5%
87%
+ / -
-83.3%
3.
I do have a cat. His name is Stuey. he just turned two, and he lights up my world every day. He has such personality and is my furry child.
+75%
67%
+ / -
-50%
4.
Yes i have 5 cats 2 dogs a hamster and a ferret.
+66.7%
50%
+ / -
-33.3%
5.
I have two cats that are inside and many strays that I love and take care of.
+100%
0%
+ / -
-0%
6. If a customer brought in an untrained pet, and it had an accident on the floor, how would you handle it?
Top Answer
Clean up the mess and possibly talk to them about getting some training here.
+85.7%
83%
+ / -
-71.4%
Second Best
I would tell them it is ok and that i would clean it up.
+75%
67%
+ / -
-50%
3.
I would tell the owner that it was all right of s/he apologized, then get to work removing the waste and sterilizing the spot as soon as possible.
+66.7%
50%
+ / -
-33.3%
4.
I would quickly clean it up.
+66.7%
50%
+ / -
-33.3%
5.
I would go clean it up properly, or if otherwise preoccupied, I would report it to someone who could promptly take care of the accident.
+66.7%
50%
+ / -
-33.3%
6.
Clean it up.
+66.7%
50%
+ / -
-33.3%
7.
clean it up
+50%
33%
+ / -
-25%
8.
I would show the customer some bags to pick up after the pet or some towels to wipe up the mess. Or, if the customer leaves the mess there, I would clean it up myself.
+28.6%
17%
+ / -
-14.3%
7. We try to casually push products that we believe our customers would find useful, this is called upselling, could you do this?
Best Answer
Yes, I believe that as long as I talk to the customer I would be able to upsell a product.
+100%
100%
+ / -
-66.7%
2.
Of course! I have a lot of experience upselling. I had to do a lot of it at my previous job. I find it easier to upsell to a customer when you actually take the time to casually talk with them and get to know them.. Find out their likes and dislikes.. or in this case their pets likes or dislikes.. and then offer them a product that you know they will benefit from in the future.
+83.3%
80%
+ / -
-66.7%
3.
Yes i can i believe that as long as you approacvh a customer and determine their needs you can gradually work yourself up to finding them exactly what they are looking for and suggesting a better product as well as continuing to expand the sale.
+75%
67%
+ / -
-50%
4.
Yes, I could. I would like to help customers find the right product that suits their pet and what they are looking for.
+66.7%
50%
+ / -
-33.3%
8. How do you expect to make a difference at Petco?
Best Answer
I expect to make a difference at Petco by providing excellent customer service and putting my all into everything I do.
+100%
100%
+ / -
-75%
2.
By doing the best I can to make the dogs and owners happy making the dogs look and feel their best and providing the best service possible I strive for perfection and I always do the best I can in all situations.
+100%
100%
+ / -
-50%
9. If hired by Petco, what are your future plans with our company?
Best Answer
As long as I am happy with the company and the company is happy with me, I could see myself at Petco for a while.
+100%
0%
+ / -
-0%
10. Is there an animal you would not be able to groom, for whichever reason?
Top Answer
I have limited experience grooming animals but I am more than willing to continue learning how to groom them. I am not scared of them and I am also very gentle and kind with them. So, my answer to that question is No. I believe I would be able to groom any animal. Give me the proper instruction one time and I'll do a great job from there on out.
+83.3%
80%
+ / -
-66.7%
Second Best
No i would feel fine with any of them.
+60%
50%
+ / -
-40%
3.
The only possible reason I would not try to groom an animal would be if it was so hostile that I feared for my safety. Otherwise, no; I'm open to grooming anything.
+66.7%
50%
+ / -
-33.3%
4.
No, I believe I could groom and care for any animal, with the right training and tips.
+66.7%
50%
+ / -
-33.3%
5.
I have limited experience in grooming animals, except for bathing and caring for my own cat and caring for others' dogs and cats occasionally when they are unable. I would like to have training on grooming animals so that I can groom them exceptionally well myself at some point, but absolutely not, I would groom any animal that needs it, and it if is hostile at any degree, I would take the proper precautions for the safety of the animal
+50%
33%
+ / -
-25%
6.
I have limited experience grooming I have only bathed and groomed my dogs though with proper instructions I think I could handle pretty much any dog.
+100%
0%
+ / -
-0%
7.
No, there are no animals I would not be able to groom for whatever reason.
+100%
0%
+ / -
-0%
11. Is there an animal you disslike?
Best Answer
octopii. Otherwise only creatures that could poison me really
+75%
67%
+ / -
-50%
2.
No I am an animal lover. I have several animals myself.
+75%
67%
+ / -
-50%
3.
I don't disslike any animals, but the only ones I am less comfortable around are spiders and sometimes snakes.
+66.7%
50%
+ / -
-33.3%
4.
Scorpians and spiders. But I'm not afraid of them.
+66.7%
50%
+ / -
-33.3%
5.
When it comes to dogs I love them all of course I would be a bit more nervous around a more hostile dog but I would do my best follow all the rules and regulations so I can do the best job I can. If its all animals in general the reptiles would be very difficult for me to work with.
+100%
0%
+ / -
-0%
12. Have you ever cared for a lost animal, or volunteered at an animal shelter before?
Top Answer
Yes, I volunteered at the Bedford shelter cleaning cat cages in high school.
+75%
67%
+ / -
-50%
Second Best
I have never volunteeered for an animal shelter before because i do not like seeing animals in that sort of enviornment where if they are not adopted they are uthinised.
+66.7%
50%
+ / -
-33.3%
3.
Yes, I actually saw a 3 day kitten in the road and kept it for five days until I found it a home.
+66.7%
50%
+ / -
-33.3%
4.
I have cared for many lost animals, there was a newborn kitten that I had heard meowing outside in the winter and I went and took him inside and gave him some of my cat's soft food and water, then called an animal care team to take him to a care shelter.
+50%
33%
+ / -
-25%
5.
I take care of and feed stray cats daily.
+100%
0%
+ / -
-0%
6.
Yes. I volunteer often. I enjoy giving these poor souls love. I also feed strays.
+100%
0%
+ / -
-0%
13. Have you had any training at a grooming school?
Top Answer
No, I don't have any training at a grooming school as of now.
+66.7%
50%
+ / -
-33.3%
Second Best
No i have not but i am willing to learn.
+66.7%
50%
+ / -
-33.3%
3.
No, I do not, but I have been taking a Vet Assisting course since January and it has had a brief section on grooming. I would absolutely like to be trained to further my education on grooming, and had already been thinking about taking a grooming class after I finish this course.
+66.7%
50%
+ / -
-33.3%
4.
No but I am a quick learner and willing to learn.
+66.7%
50%
+ / -
-33.3%
5.
No, I haven't but I worked as a bather in a groomers.
+100%
0%
+ / -
-0%
6.
No Willing to so I could excell in my career.
+100%
0%
+ / -
-0%
7.
No not at all the only experience I have is with my own dogs but I am very willing to learn.
+100%
0%
+ / -
-0%
8.
No, I have not had any training at a grooming school.
+100%
0%
+ / -
-0%
14. When was the first time you groomed an animal?
Top Answer
When I was a teenager or so, I had been bathing my dogs and cats, and helping a cat I had with treating their fleas, and I also shaved my dog with clippers in the summer a few times.
+85.7%
83%
+ / -
-71.4%
Second Best
The first time I groomed an animal was when i was really young. I have had pets all my life and being the youngest of my family, I was always the one to have to clean up after our pets and just overall take care of them. of course I couldn't be there financially but I loved taking care of my pets.
+75%
67%
+ / -
-50%
3.
It was in 2010 I bought a pair of clippers and shaved my yorkie and astrulain Shepard.
+66.7%
50%
+ / -
-33.3%
4.
A year ago it was my yorkie boo.
+66.7%
50%
+ / -
-33.3%
5.
10 years old groomed dog nails, and shaved dog.
+66.7%
50%
+ / -
-33.3%
6.
When I was 12 I started giving my Chow baths and trimmed her back hair. I do this for my dog still today, which is a German Shepard/collie mix.
+66.7%
50%
+ / -
-33.3%
7.
Since I got my Shih Tzu two years ago I was usually the one to bather her. I have had plenty dogs before her but I was too young to bathe them. Now I bathe my Shih Tzu every other week and my Dachshund also every other week.
+100%
0%
+ / -
-0%
8.
The first time a groomed an animal was when I was very young and my cousin had got two dogs for christmas. Anytime I was around her, I would help groom and take care of them.
+100%
0%
+ / -
-0%
15. What is the best aspect of owning a pet?
Best Answer
The fact that they are your family; few things in this world can compare to the love between a pet and their human.
+60%
50%
+ / -
-40%
2.
The unconditional love they show you, and that you can show it. they are really part of your family, they are not just a pet, I really consider my cat my son, not my pet.
+60%
50%
+ / -
-40%
3.
The best aspect of owning a pet is that you always have a companion who loves and depends on you.
+100%
0%
+ / -
-0%
4.
The happiness they bring into your life a pet has so much unconditional love for their owner and without my dogs I dont know what I do they make me really happy.
+100%
0%
+ / -
-0%
5.
The best aspect of owning a pet is knowing you gave them a very good life instead of a very possible death.
+100%
0%
+ / -
-0%
16. Do you groom pets for family and friends?
Best Answer
I own a maltese shitzhu and have recently been grooming him .
+66.7%
50%
+ / -
-33.3%
2.
I do on occasion. I am occasionally called to care for an animal when they are out of town, or to walk dogs. I have always groomed my own dogs and cats I've had my whole life, and kept them nice and clean and healthy.
+66.7%
50%
+ / -
-33.3%
3.
I bathe and walk my neighbors dog when he can't.
+100%
0%
+ / -
-0%
4.
No only my dog but I honestly wouldnt mind.
+100%
0%
+ / -
-0%
17. Tell me about the pets you own.
18. Have you ever had an issue with a customer before, at any previous jobs?
19. In your mind, what makes great customer service?
Best Answer
Great customer services is genuinely caring about the customer and their interests.
+100%
0%
+ / -
-0%
2.
Remaining calm and collect at all times. Never arguing with the employee.
+100%
0%
+ / -
-0%
20. How would you ensure our customers at Petco, received the best service available while shopping for their pets?
Best Answer
I would great customers with a friendly face and ask them if they need any help finding anything, tell them my name, and ask them to let me know if there is anything I can do for them.
+100%
0%
+ / -
-0%
2.
Walking around the store and offering assistance. Always being available to help. Making sure all items are where they are supposed to be and in easy reach.
+100%
0%
+ / -
-0%