When a customer complains I do my absolute best to listen attentively to whatever issue they are having in order to solve the problem as quickly and efficiently as possible. I want the customer to feel as though I am there for them and to have an overall wonderful experience.
Appologies and understand where they are coming from and ask what what can do to make them feel better. a free meal will do it.
To deal with a customer complaint i would ask the customer what i can do to fix and make the problem better.
You listen to what they have to say, the customer is always right so never lose your cool and always fix the problem to the best of your ability.
I firmly believe in the importance of letting the customer be right. In order to build loyalty a company needs to be able to adhere to all customer needs, so i would apologize for any inconveniences and ask what i could do to make it a more pleasant experience
Take care of them alone if possible, or get a manager if it is out of my hands.
I apologize and try to fix the problem to the best of my ability. If I can solve the problem I would ask the customer if he/she would like to speak with a manager. Then follow their request.
Well, in my book, the customer is always right! But while dealing with customer complaints, you should always be polite no matter how rude the customer is being. Explain to the customer that you are sorry for whatever may have happened and promise that it will never happen again. You should also always be attentive to what they are saying.
Be sincere and be calm..... adress the issue directly with the customer about their complaint.
First i try to help the customer the best i can by asking how i can help solve his or her problem. And if the customer is still upset i'll have the manager help the with the customers problem.
I would listen to their complaint, sincerely apologize for the problem, and tell them that i will fix it right away.
Always stay calm and help them to the very best of your ability.
I would attempt to sort out the problem on my own. If the customer still has an issue, i would get the manager to help solve the problem.
I am a very calm person so I would apologize and replace or do my best to find a solution to their problem.
I tell the customer that I am sorry and is there anything I can do to help.
You listen careful to the customer ,be nice and fix the problem.
Take the complaint and try to help accordingly as well as inform manager.
With an open mind and empathy.
T do very doing every thing i can to resolve each problem as best as i can.
Telling them you're sorry for the inconvenience and if they have something they want to fix I can go get the manager for them.
I listen very carefully and resolve the prolblem as quickly as possible to make them have a wonderful dining experience.
Stay as calm as possible and try to understand the customers complaints and fulfill their request if possible.
When approached with a complaint I usually take time to listen to what the customer is unhappy with and access how I could make their experience better as a whole. I would try and accomodate them with a better dining experience from that point on and try to diffuse the situation by offering something more for their experience.
Customer is right always ,you have to listen first to the customer and ask nisly.
I allow them to tell me what the problem is and try my best to slove them in a nice tone and manner. And if i can't i will ask them if they would like to speak to a manager.
Act commonly and talk to the manager.
I wuld deal with customer complaints by simply thinking what should i do and quickly do it because there are other customers to.
Apologize, fix the issue, get the manager.
I would ask the customer what is wrong and the try to assest his complain if what he or she are aking is against the restaurant policy then I would ask the manager for help.
Listen and assure the customer that the problem will be fixed immediately.
I would try my best to make their visit as comfortable as possible and be very attentive to their needs. If the issue was my fault I would apologize and if I could not solve it, I would consult a manager.
i love to work
i like working around friendly people and want to work in a more professional place
I am looking for a permanent place to call home in the career category, some place to jump start my career. This is where I plan to hang my retirement hat.
I would like a job hear because i think it would be the most realistic job for me i will get to interact and make others have an amazing day.
I love talking and working along with others, the food is also a plus. But mainly I like the face that I will be constantly working, I will never get bored.
Like i said, it is a comfortable enironment that is warm and cozy. the food is fantastic and the staff has always been great!
I want a job at Olive Garden because its a place I enjoy eating at. Therefore, i think it would help for me to give others the great experience of eating here also.
It has a great atmosphere here and I enjoying working with people.
Since my major for college is in sociology it will help me enhance my intepersonal skills and i love working with people.
Its a place where i enjoy eating at, therefore i think it would help me to give back the wonderful service that i have had to customers.
It is a plce where i enjoy eating at therefore it would help for me to give others the great experience of eating here also.
I like meeting new people and I would really like my first job to be in a good atmosphere.
This place isn't just a dining establishment. It creates memories, Birthdays, Anniversaries,
I would like to work here at Olive Garden because I love meeting new people and I enjoy interacting with other directly. I also love the idea of always having something to do.
I want the job mainly because I enjoy being around people.
Italian food happens to be one of my favorite dishes. I often cook an italian dish 3 to 4 times a week.
I love Italian food really. So I'll rank it in my top 5
Italian food is very high up in my appitite i eat a lot of italian food.
Italian food is probably my number one favorite food. I love garli. And italian food has plenty of it.
Italian food is one of my favorites for sure, i love garlic!
It ranks among one of the best types of food with all of its complex flavors.
I come from an italian heritage family so hospitality is number one! Italian food is always the best food because it is homemade,it taste great, and everyone loves Italian!!
On a scale of 1 to 10 i would say about a 7.
I personally love italian food and would rank it as my number one choice.
It ranks one of the best types of food with all of its complex flavors.
It ranks the most among the best with its complex flavors.
I like italian food it is my favorite.
It's easily my favorite kind of food.
Itlian food is delicious, i must say it is at the top 10 on my rank.
Italian food to me is ranked on a 10. You can truly taste the difference in the types of chicken and the assortment of pastas.
Yes, I have an excellent work ethic and believe if you are not early, you are late.
I hardly show my frustration at work because i knew what i was in for from the start.
Ive never worked at a restraunt before, at my previous job ive been frustrated but i never show my frustration, i just overcome it witha smile.
I have actually never worked in a restaurant before, but I have been a stay at home mom for 13 years, and let me tell you I know frustration of your children not eating their food.
One time in which frustrated me at my last job was when my customer kept sending the food back because he did not like the taste of it.
Ive never worked ina restaurant before but on my cheer team this year for school we had a captain who got special treatment and didnt act like a captain but instead of letting it get me down i just moved on and realized there was nothing i could change except for my attitude on the situation.
Well its easy to be frustrated about situatioins such as food coming out late,not liking the menu item etc. but you have to stay calm and fix the problem in the best manor possible.
I have not worked at a restaurant before.
Well i have never worked at one before this is my first one.
The food coming out late, but you do need to stay calm and fix the prolblem in the best manor possible.
In one experience we had a dinner rush for about 3 hours of hard pounding crowds no letting up! And I was doing my job as a server but we had a very small family owned restaraunt and we ran out of dishes so I had to manage doing a ton of dishes on top of a dish washer machine breaking and also try and keep up with all my tables and ringing up their bills. It got to a point of frustration but I simply pushed through it and was smiling the entire time.
I used to have a customer who would come in often, order food, eat most or all of it, then complain and ask for something else for free. She was actually banned at another restaurant because of this. I would simply respond nicely and fill her request, because it is very rude to argue with a customer, and make a manager aware of her situation just in case the manager would like to handle the situation differently.
That's the hardest thing you've asked yet. I love the tour of Itialy and the chicken marsla!
Grilled Chicken Flatbread.
Well its not a dish , but let me start by saying i loooove the breadsticks. But my favorite dish would have to be the lasagna , its always been one of my favorite foods, and olive garden makes it the best.
Stuffed Chicken Marsala.
My favorate dish is the stuffed chicken marsala it has an elegent and bold sensational taste to it and every bight is delicious.
Your chicken alfredo is the best ive had at any italian restaurant before and your. breadsticks are to die for.
Chicken alfredo pasta.
My favorite dish is the seafood alfredo. I love pasta and seafood so its a great blend.
My favorite dish is a tie between the cheese raviolli and the never ending pasta bowl. I love them both!
Eggplant parmesan, and the stuffed mushrooms.
It's minestrone is my absolute fave and I love the afredo.
Probably the Chicken Alfredo. It is very creamy and delicious!
Examples of how to answer questions on interview.
Yes i am very reliable, if i were to be scheduled for work or something school related that would always come first before friends or time off.
Yes, I am a reliable person. I value time so I always make sure I arrive early to work. I would never miss a shift unless I am hospitalized. If I need off I would make sure I have coverage and if I can't find any I would go to work.
Yes i am a reliable person always on call and on time.
Yes always on call and on time.
Yes. I value my work so I always sure I arrive early to work.
Yes, because i always focuuse on my job to finish the job a.
Very much so. If someone needs me I am there for them and I have never been late for anything in my life.
Yes i am very reliable person, i make sure school comes first before anything. im sure if i get this job i will be one of your best employees.
I am people can relay on me, i will not turn back against anyone.
I am a reliable person because i believe people can trust me and they can take my word for granted.
Yes, I would like to say that I am very reliable. I always believe in doing a job right the first time and I am very persistent. I also would always make sure to be at work on time, stay late if they needed me to, fill in for someone else if I needed to, and make my managers aware well ahead of time if I had a job conflict or could not make it to my shift on a particular day.
I am very reliable. I like people to know they can count on me.
40 hours all more or when ever i'm needed.
I would expect atleast twenty hours a week.
Probably around 20-35.
As many as i can which the company will allow.
As many as you can give me. I have a great work ethic and i will always be willing to work.
With also being in school, I would like to work around 20 hours per week.
As many as you can give me.
I would like to work anywhere between 30 to 40 hours per week.
40 or more if needed.
40 but if for any reason you need me i will have no prolblem doing more.
I would like at least 20 hours.
I expect to work at least 20 hours a week.
Abou $100 a week.
Tell me five characteristics about yourself
Yes, i love the food.
Yes i have on manay occasions.
Yes many times.
Yes, I love it.
Yes, frequently with my family.
All the time :)
Yes I have. I enjoy eating at Olive Garden
Yes on many occasions.
Yes and I always remeber the breastick.
No, but I've wanted to for the longest time.
It was awesome and quite an experince. to serve people with a delight and pleasure.
Ive never had a serving position.
My last serving position was at a luncheonette were I waited on five tables at a time. We served breakfast and lunch. It wasn't a high traffic place but it was always packed.
It was awesome and quite an experience to serve with delight and pleasure.
It was quite an experience to serve people with delight and pleasure.
It was awesome and quite an experience to serve people with delight and pleasure.
I have never had a serving position but i am looking towards serving.
I plan to work at olive garden for as long as possible, to help get me through school.
For a long time. Im a sophomore in highschool so the rest of highschool and into college.
Well i hope to make my way up in the company so i'm thinking a very long time.
I see myself working here as long as possible. I've been looking for a job for a while now, and this just seems like such a perfect opportunity because it is close to home and I have really been looking to getting a job at a restraunt!
I would love to make olive Garden a career because i love being around people and being a people pleaser.
I foresee me making the olive garden a life time career! I hope to exceed to more opportunitys in the future!
For a long time.
For a long time.
For a long time, i have been looking for a job for awhile now and this seems to be a perfect opportunity it is close to home.
I like working here .the longest.
This seems like a great place to work and I'm saving up for college, so I plan to be here a while.
I plan to work here as long as possible to help me get through school.
why do you want to be a server?
Olive Garden, Red Lobster.
Olive garden, red lobster and dennys resturant.
I personally enjoy Subway because it right down the street from my house, it is quite convenient when children can choose their own toppings!
I love olive garden,applesbees,ryans
My absoulute Favorate restraunt in Long Horn Steak house and olive garden because of there award winning bread sticks and italian hospitality.
Olive garden, red lobster and buffalo wild wings.
My favorite resturants are Olive Garden, Carrabas, Hoya.
The olive garden and la tolteca- a mexican restaurant.
My favorite restaurant are were they cook pasta.
I don't get the chance to eat out much, so I don't have a favorite. But I've always wanted to try Olive Garden.
My favorite restaurants are olive garden and chillis.
When it comes to what people order, I am able to remember a lot of orders for some reason.
5 orders at once.
About 2 it's best to write it down anyway though.
I always write everything down just so their is no forgetting!
2,its better to write it down so there is no forgetting.
I am a reliable person since my position is depending on me. Customers are relying on me to assist them with a pleasant experience.
That its a very nice italian resturant that people get to eat and have fun.
I enjoy the atmosphere, it seems very upscale, and it feels to be a career step into management.
i like working with people its a great opprutite form me and i wanna make a long carrer her
The olive garden is a restraunt which takes pride in providing the true home made itailian dinner. they believe in hospitality and use only the freshest veggtibles for their food.
I know that it is a very warm environment with wonderful food and a staff that seem to pride themselves on teamwork and communication.
I know that they serve top notch Italian food at great prices.
I did some research and olive garden has great teAm member,the team members are classy, and always make you feel like your at home to make you have the best experience ever.
I know it is a very warm environment and the hospitality is great.
I ask the customer what i can do for them.
I would ask them what i can do to make them happier and fix it to the best of my ability.
Speak calm and softly and let them know you are sincere about their complaint. Handle it the best way you can or speak to a manager.
I will do my best to listen to whatever issues there are and to fix the prolblem as quickly as possible.
I do my absolut best to listen to whatever issues they are having in order to solve any prolblems as quickly as possible, i want them to know that i am here for them and to let them have a excellent dining experience.
Stay pleasant and try to fix their complaint the best I can.
I would do my best to listen attentively to whatever issue they are having and i would also try my est to solve the problem as quickly and effeciently as possible.
I will make sure the customer happy agreeing with what they have to say and not complain, not argue against them.
I will use it as fedback and better anything ive done wrong a crucial part you cant forget the customer is always right.
If a customer has food allergies i would suggest him or her to shy away from that dish.
I would offer them a list of alternative foods that they may be able to eat.
I would ask what food allergies they have
I would ask what the food allergies were, ask what dishes they were interested in, then consult a cook to make sure that the particular dishes didn't contain anything that the customer was allergic to.
Yes .how do you like bing a olive gardens maneger.
What are this position's biggest challenges?
Yes, what kind of shifts are you looking to fill? How many hours a week is a typical work schedule like?
Are you flexible with scheduling?
Yes. How long has this company been around for.
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