When a customer complains I do my absolute best to listen attentively to whatever issue they are having in order to solve the problem as quickly and efficiently as possible. I want the customer to feel as though I am there for them and to have an overall wonderful experience.
You listen to what they have to say, the customer is always right so never lose your cool and always fix the problem to the best of your ability.
Appologies and understand where they are coming from and ask what what can do to make them feel better. a free meal will do it.
I firmly believe in the importance of letting the customer be right. In order to build loyalty a company needs to be able to adhere to all customer needs, so i would apologize for any inconveniences and ask what i could do to make it a more pleasant experience
To deal with a customer complaint i would ask the customer what i can do to fix and make the problem better.
Take care of them alone if possible, or get a manager if it is out of my hands.
I apologize and try to fix the problem to the best of my ability. If I can solve the problem I would ask the customer if he/she would like to speak with a manager. Then follow their request.
Be sincere and be calm..... adress the issue directly with the customer about their complaint.
I would listen to their complaint, sincerely apologize for the problem, and tell them that i will fix it right away.
Always stay calm and help them to the very best of your ability.
I would attempt to sort out the problem on my own. If the customer still has an issue, i would get the manager to help solve the problem.
I am a very calm person so I would apologize and replace or do my best to find a solution to their problem.
I tell the customer that I am sorry and is there anything I can do to help.
You listen careful to the customer ,be nice and fix the problem.
Take the complaint and try to help accordingly as well as inform manager.
With an open mind and empathy.
T do very doing every thing i can to resolve each problem as best as i can.
Telling them you're sorry for the inconvenience and if they have something they want to fix I can go get the manager for them.
I listen very carefully and resolve the prolblem as quickly as possible to make them have a wonderful dining experience.
Stay as calm as possible and try to understand the customers complaints and fulfill their request if possible.
When approached with a complaint I usually take time to listen to what the customer is unhappy with and access how I could make their experience better as a whole. I would try and accomodate them with a better dining experience from that point on and try to diffuse the situation by offering something more for their experience.
Customer is right always ,you have to listen first to the customer and ask nisly.
I allow them to tell me what the problem is and try my best to slove them in a nice tone and manner. And if i can't i will ask them if they would like to speak to a manager.
Act commonly and talk to the manager.
I wuld deal with customer complaints by simply thinking what should i do and quickly do it because there are other customers to.
Apologize, fix the issue, get the manager.
Well, in my book, the customer is always right! But while dealing with customer complaints, you should always be polite no matter how rude the customer is being. Explain to the customer that you are sorry for whatever may have happened and promise that it will never happen again. You should also always be attentive to what they are saying.
First i try to help the customer the best i can by asking how i can help solve his or her problem. And if the customer is still upset i'll have the manager help the with the customers problem.
I would ask the customer what is wrong and the try to assest his complain if what he or she are aking is against the restaurant policy then I would ask the manager for help.
Listen and assure the customer that the problem will be fixed immediately.
I would try my best to make their visit as comfortable as possible and be very attentive to their needs. If the issue was my fault I would apologize and if I could not solve it, I would consult a manager.
I always try to handle them to the best of my abilities, making sure the customer always is satisfied and feels comfortable in our environment.