Top 10 Olive Garden Interview Questions and Answers

Question 1 of 10

How many hours do you expect a week?
Best way to prepare for your Olive Garden interview starts here. Practive 10 Interview Questions.
Top
1. How many hours do you expect a week?
Top Answer
With also being in school, I would like to work around 20 hours per week.
Second Best
I am expecting at least 20 hours a week, but am very interested in working as many hours as I am allowed.
3.
I would except to work 30 hours or more depending on the restaurants needs.
4.
40 hours all more or when ever i'm needed.
5.
Probably around 20-35.
6.
40 hours.
7.
As many as you can give me.
8.
I expect to work at least 20 hours a week.
9.
I would prefer 40 hours a week and whenever needed.
10.
As many as i can which the company will allow.
2. How does Italian food rank to you?
Top Answer
I love Italian food really. So I'll rank it in my top 5
Second Best
I absolutely love italian food. Lasagna, Pasta, Pizza, Garli, I love it all!
3.
I come from an Italian family, so I grew up with Italian food. It reminds me of home and is actually my favourite kind of food. I come to Olive Garden every year on my birthday.
4.
Italian food ranks high in my book. Id say the number one spot because Italian food is more than just the actual tastiness of the food, it is about the experience. When I think of Italian food I think of hospitality. A complete dining experience accompanied by the most delicious foods with the freshest ingredients.
5.
Its A tie for 1 along with Hispanic food. I love them equally, but Italian has that something that just makes you feel full when you smell it, its heavenly taste just envelops your senses an makes you want to indulge in a big bowl of pasta.
6.
It ranks among one of the best types of food with all of its complex flavors.
7.
I come from an italian heritage family so hospitality is number one! Italian food is always the best food because it is homemade,it taste great, and everyone loves Italian!!
8.
Italian food is probably my number one favorite food. I love garli. And italian food has plenty of it.
9.
Italian food happens to be one of my favorite dishes. I often cook an italian dish 3 to 4 times a week.
10.
Italian food is very high up in my appitite i eat a lot of italian food.
3. Tell me about a time that frustrated you at your last restaurant?
Top Answer
Well its easy to be frustrated about situatioins such as food coming out late,not liking the menu item etc. but you have to stay calm and fix the problem in the best manor possible.
Second Best
I have not worked at a restaurant before.
3.
Ive never worked at a restraunt before, at my previous job ive been frustrated but i never show my frustration, i just overcome it witha smile.
4.
I hardly show my frustration at work because i knew what i was in for from the start.
5.
I have actually never worked in a restaurant before, but I have been a stay at home mom for 13 years, and let me tell you I know frustration of your children not eating their food.
6.
Ive never worked ina restaurant before but on my cheer team this year for school we had a captain who got special treatment and didnt act like a captain but instead of letting it get me down i just moved on and realized there was nothing i could change except for my attitude on the situation.
7.
In one experience we had a dinner rush for about 3 hours of hard pounding crowds no letting up! And I was doing my job as a server but we had a very small family owned restaraunt and we ran out of dishes so I had to manage doing a ton of dishes on top of a dish washer machine breaking and also try and keep up with all my tables and ringing up their bills. It got to a point of frustration but I simply pushed through it and was smiling the entire time.
8.
I try not to show my frustrations at work,I think you should keep them separate so you can focus on your duties.
9.
Well i have never worked at one before this is my first one.
10.
Yes, I have an excellent work ethic and believe if you are not early, you are late.
4. How do you deal with customer complaints?
Top Answer
You listen to what they have to say, the customer is always right so never lose your cool and always fix the problem to the best of your ability.
Second Best
When a customer complains I do my absolute best to listen attentively to whatever issue they are having in order to solve the problem as quickly and efficiently as possible. I want the customer to feel as though I am there for them and to have an overall wonderful experience.
3.
I firmly believe in the importance of letting the customer be right. In order to build loyalty a company needs to be able to adhere to all customer needs, so i would apologize for any inconveniences and ask what i could do to make it a more pleasant experience
4.
Appologies and understand where they are coming from and ask what what can do to make them feel better. a free meal will do it.
5.
To deal with a customer complaint i would ask the customer what i can do to fix and make the problem better.
6.
Take care of them alone if possible, or get a manager if it is out of my hands.
7.
I apologize and try to fix the problem to the best of my ability. If I can solve the problem I would ask the customer if he/she would like to speak with a manager. Then follow their request.
8.
Be sincere and be calm..... adress the issue directly with the customer about their complaint.
9.
I would listen to their complaint, sincerely apologize for the problem, and tell them that i will fix it right away.
10.
Always stay calm and help them to the very best of your ability.
5. Why do you want a job at Olive Garden?
Top Answer
I believe that this job will open up many new exciting opportunities for me. It will give me the chance to meet new people and work in a different environment where I can work on my communication and hospitality skills.
Second Best
I want a job at Olive Garden because its a place I enjoy eating at. Therefore, i think it would help for me to give others the great experience of eating here also.
3.
i like working around friendly people and want to work in a more professional place
4.
I would like a job hear because i think it would be the most realistic job for me i will get to interact and make others have an amazing day.
5.
Since my major for college is in sociology it will help me enhance my intepersonal skills and i love working with people.
6.
I am looking for a permanent place to call home in the career category, some place to jump start my career. This is where I plan to hang my retirement hat.
7.
Like i said, it is a comfortable enironment that is warm and cozy. the food is fantastic and the staff has always been great!
8.
It has a great atmosphere here and I enjoying working with people.
9.
I would like to work here at Olive Garden because I love meeting new people and I enjoy interacting with other directly. I also love the idea of always having something to do.
10.
I would love to work and a very professional, classy, and friendly environment where I can interact with people as thy walk in and make them feel welcome.
6. Are you a reliable person? Explain.
Top Answer
I am a very reliable person, if I tell you that I am going to do something or am asked to do something it is in my personality to follow through to my word.
Second Best
Yes I am I like to have a schedule and be early to everything I have to go to and people are able to rely on me.
3.
Yes, I am a reliable person. I value time so I always make sure I arrive early to work. I would never miss a shift unless I am hospitalized. If I need off I would make sure I have coverage and if I can't find any I would go to work.
4.
I am a reliable person, I am always on time for work and never missed a day. If I need to miss a day is when I have a family emergency. I would find someone to cover my shift.
5.
Yes, I would like to say that I am very reliable. I always believe in doing a job right the first time and I am very persistent. I also would always make sure to be at work on time, stay late if they needed me to, fill in for someone else if I needed to, and make my managers aware well ahead of time if I had a job conflict or could not make it to my shift on a particular day.
6.
Yes i am a reliable person always on call and on time.
7.
Yes always on call and on time.
8.
Yes. I value my work so I always sure I arrive early to work.
9.
Yes i am very reliable, if i were to be scheduled for work or something school related that would always come first before friends or time off.
10.
Yes, because i always focuuse on my job to finish the job a.
7. Tell me about your last serving position.
Top Answer
Well, it was at a pizza place, usually pretty busy and was a nice place to work, I worked many positions at my last job so I am good at multitasking when needed.
Second Best
This happens to be my first time as a server to be honest but where better to serve great quality italian dishes than olive garden.
3.
Ive never had a serving position.
4.
It was awesome and quite an experience to serve people with delight and pleasure.
5.
My last serving position was at a luncheonette were I waited on five tables at a time. We served breakfast and lunch. It wasn't a high traffic place but it was always packed.
6.
It was awesome and quite an experience to serve with delight and pleasure.
7.
It was quite an experience to serve people with delight and pleasure.
8.
I have never had a serving position but i am looking towards serving.
9.
It was awesome and quite an experince. to serve people with a delight and pleasure.
10.
I served at a small town diner and worked at subway as a sandwich artist. It was a good place to work but not exactly the type of long term position I saw my self in.
8. How long do you foresee yourself working at Olive Garden?
Top Answer
Well i hope to make my way up in the company so i'm thinking a very long time.
Second Best
I would love to make olive Garden a career because i love being around people and being a people pleaser.
3.
I plan on working at Olive garden for a long time.
4.
I plan to work at olive garden for as long as possible, to help get me through school.
5.
I see myself working here as long as possible. I've been looking for a job for a while now, and this just seems like such a perfect opportunity because it is close to home and I have really been looking to getting a job at a restraunt!
6.
I plan to work here as long as possible to help me get through school.
7.
For a long time.
8.
For a long time. Im a sophomore in highschool so the rest of highschool and into college.
9.
I foresee me making the olive garden a life time career! I hope to exceed to more opportunitys in the future!
10.
For a long time.
9. What are your favorite restaurants?
Top Answer
Olive Garden, Red Lobster.
Second Best
My absoulute Favorate restraunt in Long Horn Steak house and olive garden because of there award winning bread sticks and italian hospitality.
3.
Olive garden, red lobster and buffalo wild wings.
4.
Olive Garden, TGIF, Yard House, the Elephant Bar, Red Lobster.
5.
Olive garden, red lobster and dennys resturant.
6.
why do you want to be a server?
7.
Olive garden.
8.
Olive garden.
9.
I personally enjoy Subway because it right down the street from my house, it is quite convenient when children can choose their own toppings!
10.
I love olive garden,applesbees,ryans
10. How many orders can you memorize at once?
Top Answer
5.
Second Best
5 orders at once.
3.
I always write everything down just so their is no forgetting!
4.
I could probably memorize about 4-5 different orders.
5.
I am not sure because this would be my first job but I have a very good memory so I think id memorize a lot.
6.
When it comes to what people order, I am able to remember a lot of orders for some reason.
7.
About 2 it's best to write it down anyway though.
8.
Eight million.
9.
2,its better to write it down so there is no forgetting.
10.
Quite a few depending how detailed they are such as substitutions.
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Founded
Orange County, FL
DRI
1982

Positions at Olive Garden

Olive Garden Pros

Pro #1:
The pros of me working at olive garden would be that i would be in a proffessional work enviroment around lots of friendly people.
Mar 1, 2012
Pro #2:
The pros for working at Olive Garden is you realy get to interact and make peoples day
Mar 9, 2012
Pro #3:
You're surrounded by a great atmosphere as well as great food
Mar 15, 2012
Pro #4:
I love the food, so that is a great benefit. Not only that, I love talking with people and meeting new people, and being a server will definitely allow me to do that.
Mar 15, 2012
Pro #5:
It can help me learn more about myself. For example, I'm not sure about what career I want to go into or what major I want so I thought I have to start somewhere so why not start at olive garden!
Sep 7, 2012
Pro #6:
It seems like a really fun environment and i would love to be around the food all day.
Sep 21, 2012
Pro #7:
I would say working for Olive Garden would have so many positive pieces to it. First off the food is very quality based and family oriented. The environment is comfortable to a family of ten or a couple of two, children are also very welcome there. So getting to be able to work with a diverse group of individuals and experiences would keep my job there very interesting.
Oct 30, 2012

Olive Garden Reviews

Oct 13, 2014
Job Duties
I was a server which means I greeted and served tables, got refills and anything they needed as well as picking up after others when needed. I also bartended and did togo which is similar.
Preparation
At Olive Garden I talked to many people, it helped me stay positive through everything, and I had a lot of people coming back just for me.
Was this Review Helpful? Yes / No
Oct 2, 2014
Why you left
I am looking for a chance to move into a more professional field of customer service.
Job Duties
I was responsible for my guests from the moment they were seated until they left the front door. I was their connection to the restaurant, their guide for the menu, the one who made sure they were never thirsty and never without something they needed. while food may not be as critical as large sums of cash, a hungry person may beg to differ. I provide the fastest most efficient service possible to 3 groups of guests at a time.
Preparation
I have worked in customer service for more than 5 years now, my time at olive garden has shown me many more aspects to providing a great customer experience. My goal is to delight customers with good service though all interactions.
Was this Review Helpful? Yes / No
Aug 21, 2014
Job Duties
I was expected to answer the phone to take orders, put away dishes, greet and seat customers with a smile, and keep the front area clean.
Preparation
I have great customer service skills from practicing at different jobs and I am always up beat and positive.
Was this Review Helpful? Yes / No
Aug 13, 2014
Cons
The lack of development towards career advancement.
Preparation
It sharpened my attention to detail and overall safety and quality of every aspect of the restaurant.
Was this Review Helpful? Yes / No