Top 25 Chipotle Interview Questions and Answers

Top
1. What does customer service mean to you?
Top Answer
Keeping the customer happy.
Second Best
Always making sure the customer gets what they want.
3.
Helping customers meet their needs and wants.
4.
Thatthe customer is sastisfied to the highest grade that we can. People come back to places they feel welcome and Enjoy going to . I myself have purposefully gone out of my way to go to an other location to recieve better service, then a store right there.
5.
Making sure the customer is satisfied with their wants and needs.
6.
It means being friendly, smiling, and satisfying the costumers wants and needs.
7.
Customer service means treating people the way you want to be treated with hospitality respect and a smile.
8.
Customer service means making the customer feel at home, showing them you are there for them, giving them your full attention and assuring them that you will make the best so that they have a wonderful experience so much so that they will want to come back!
9.
CUstomer service means that giving your customer his/her your undivided attention and making sure that the customer leaves out satisfied.
10.
Customer service is everything I would expect if I was a customer. Quality, a positive attitude, respect, and hospitality.
2. Name me three of the things food with integrity means on our website?
Top Answer
Organically grown, no growth hormones or antibiotics, care for the environment.
Second Best
Natuarally grown, no hormones, on a farm.
3.
Animals are treated humanely, foods are made without antibiotics, and without added hormones.
4.
Animals, People, and environment.
5.
No added preservatives/growth hormones Locally grown and sustained Meat is naturally raised and produced.
6.
It means serving the best sustainably raised food possible with an eye to great taste, great nutrition and great value. It means supporting and sustaining family farmers who respect the land and the animals in their care. It also means that whenever possible Chipotle uses meat from animals raised without the use of antibiotics or added hormones.
7.
Natural, no hormones, free range animals.
8.
The commitment to give respect to the people, animals, and environment.
9.
Great taste, great nutrition and great value.
10.
It means sourcing the best possible sustainably raised food and serving their food knowing it has great nutrition, taste and value.In addition, it means that Chipotle will support and sustain their suppliers, such as family farmers who respect the land and animals in their care.Lastly, it means using meat from animals that are hormone free as this is actually better to consume for our diets.
3. What are the different ways one could order a burrito?
Top Answer
In person, online, digital menu, phone.
Second Best
In person, with a phone, online.
3.
Online,phone,fax or in person.
4.
One can order a burrito in a bowl, or just in plain burrito form.
5.
Burrito bowl.
6.
I would not know because I have never eating her before.
7.
Either in person, online, or on the phone.
8.
In person, online, app.
9.
Online, in-person, on the phone.
10.
Online, call in, and the mobile app.
4. What does food with integrity mean to you?
Top Answer
It means that I can be proud of the finished product, not only for how well it tastes but also be proud of it's contents.
Second Best
Great food, great nutrition, great taste
3.
100% natural food.
4.
It means preparing food that is natural, nutritious, hormone free and has no antibiotics. It comes from animals that are treated with respect and made with ingredients grown by farmers who are passionate about what they do.
5.
Giving respect to the animals by not injecting them with hormones, and by letting them roam freely.
6.
In my opinion, food with integrity is Chipotles commitment to having 100% naturally raised ingredients.
7.
Providing food to customers that is healthy with organic produce and naturally raised meat.
8.
Food with integrity means that the food is served the right way and is healthy and properly presented to the customers. The food is healthier and is served without antibiotics or added hormones.
9.
To me, food with integrity means serving high-quality food that is 100% organic, fresh, and that doesn't have any preservatives or growth hormones.
10.
It means 100% all natural.
5. What do you think we could do to make better burrito's?
Top Answer
I believe that we can add more varieties as to what we can put in the burritos and also we can give a choice of whether the customer wants the burrito grilled or not.
Second Best
Add different ingredients such as tofu for vegetarians.
3.
Refining the food to a persons taste with quality materials and great customer service.
4.
Stay committed to quality. There are plenty of choices already.
5.
Nothing they are already perfecto!
6.
As of right now, I don't see anything wrong with the way your burritos are made.
7.
Add more toppings.
8.
There are pleanty of choices its perfect.
9.
Maybe change up some of the spices the meat is cooked with.
10.
Add as much food into one as is possible, in order to maximize satisfaction.
6. Have you ever dressed up in tin foil and came in for free burrito day?
Top Answer
No i haven't but if i knew about it i would have.
Second Best
No, unfortunately where I come from there is no Chipotle restaurant.
3.
I should have.
4.
No, unfortunately I have not but would love to some day.
5.
No, unfortunately I have not but would love to some day.
6.
No, but I might try it in the future for the overall experience of it.
7.
No but if i knew about it i would have.
8.
No but that sounds amazing and I would be ALL for it!!
9.
No, but if I knew about it I definitely would have.
10.
No, but it sounds like something i would love to do!
7. What is our stock symbol?
Top Answer
CMG
Second Best
CMG, a pepper in the middle of a circle.
3.
Chipotle Mexican Grill, CMG. A circle with a pepper in the middle of it.
4.
CMG! Chipotle Mexian Grill. Trades on the NYSE. And continues to rise.
5.
A pepper.
6.
A pepper that has a circle around it.
7.
CMG! which is the Chipotle Mexican Grill with the pepper in the middle of the circle around it.
8.
317.23 and after hours is 317.20
9.
A pepper with Chipotle Mexican Grill around it.
10.
A pepper with a circle around it that says Chipotle Mexican Grill.
8. Tell me an example of how you take work seriously.
Top Answer
I take my work very seriously. I don't think that there is any room for goofing off, especially in a fast paced environment like chipotle.
Second Best
I would do what I am supposed to do on past and not let people get in my way.
3.
By coming to work ready to work hard with a smile on my face.
4.
I feel that in fast pace businesses like Chipotle, there is no room for goofing off or dragging your feet. I am very focused on getting tasks finished efficiently and making the customer my priority.
5.
What are you passionate about?
6.
I like to get my work done as promptly as possible, and I don't cut any corners. I like to do it to the best of my ability and nothing less. I hold myself to very hugh standards.
7.
I like to get the job done and right the first time and make the customer happy.
8.
I'm a hard worker, I believe that work and play are one and the same. I take work very seriously, I know what it takes to be successful and I will push myself towards that.
9.
I would take work seriously anytime I step in these front doors. When I come here I know my job is to give the people what they want but also just enjoy what I'm doing.
10.
I make sure that I get everything done properly and pacefully.
9. How do you spell Guacamole? Now don't cheat....
Top Answer
G-u-a-c-a-m-o-l-e ....
Second Best
Guacamole
3.
Gauacamole.
4.
Guacomole.
5.
Guacamole. Yes I did.
6.
Guacamole.
7.
Guacamelo.
8.
Guacamole.
9.
Guacamole
10.
Guacamole.
10. If a customer asks for double meat without paying, what will you do?
Top Answer
I would politely say that it's against our policy and unfortunately I cannot do that. If the customer wants double meat, they're gonna have to pay the price for double meat.
Second Best
I would politly tell them that they would have to pay.
3.
Politely tell them that if they want double meat that they are going to have to pay for it, and that there's nothing I can do to give it to them for free.
4.
I would explain to them before that it cost extra.
5.
I will politely explain to the customer that they need to pay for what they ordered. I will not give them their order until they pay.
6.
I apologize for the inconvenience. But unfortunately, our policy requires us to charge for any extra meat.
7.
I will explain to the customer that he will be charged for the extra meat. He can not receive extra for free.
8.
I would apologize and will not give him/her the item(s) unless he/she pays for what he/she ordered.
9.
I will politely tell them that I am sorry and if you want extra meat then there will be an extra charge.
10.
Say "sorry sir, but until you pay for the extra meat you wanted than I am not allowed to give this out to you."
11. What is the difference from a Fajita Burrito and Regular Burrito?
Top Answer
A fajita burrito usually has onions and peppers.
Second Best
Fajita burrito usually have chili and onions in them, while regular burritos have beans.
3.
Fajita burrito is the same as a normal burrito except you get the fajita veggies in it as well.
4.
What are you passionate about?
5.
A fajita burrito has the onions and peppers in it in addition to everything else.
6.
A regular burrito consists of different ingredients than a fajita burrito. A regular burrito usually has beans, or meat and a Fajita burrito usually has grilled meat with onion and chili.
7.
A Fajita Burrito is usually hotter than a regular burrito, since it's made with chili and onions. A regular burrito usually just had beans or meat or both.
8.
Fajita burrito has salid in it and regular burrito has meat.
9.
A regular burrito contains whatever the customer asks for, while the fajita burrito contains whatever the customer asks for including the fajita mix, bell peppers and onions.
10.
Fajita burrito are hotter then a regular regular burrito consist of rice and meat where the fajita is spices and onions.
12. On average how many burritos are made each day?
Best Answer
I imagine over a thousand burritos. Not sure I could say exactly.
2.
If I had to project how many burritos are made each day at this Chipotle, I would say during the busy hours at least 2 a minute. During the slow hours, 20 burritos an hour. Therefore, I would have to think around 500 to 600 burritos are made each day.
3.
A pepper with a circle around it.
4.
Tell the customer it cost extra.
13. Will you give excellent customer service while delivering burritos in a quickly manner?
Top Answer
Of course! Part of the Chipotle experience is having wonderful customer service. Anything less just wouldn't be right.
Second Best
As many as needed.
3.
Yes, customer service is the most important aspect.
4.
I love the fact that each time that I go into Chipotle, Im greeted with wonderful service, a warm and inviting atmosphere and delicious food that can't be beat. The employees are so humble and down to earth. They actually care about your needs as a customer and are dedicated to what they do. You can't find anything like that at another restaurant.
5.
Of course. I know that everyone loves chipotle and especially on days that its busy its better to be quick and efficient, but know that your serving the best way that you can. My mom always told me that if you're going to do something, do it right or don't do it at all. That way you can be proud of your outcome, and if you make someone satisfied and happy because of it, even better!
6.
Food with integrity
7.
Having graduated from graduate school with a master's degree and working as a speech-language pathologist.
8.
No, I have not. but it sounds fun and interesting.
9.
Absolutely, making customers satified is the second most important trait to have besides delivering great burritos.
10.
Yes, I am always one to work in a face paced environment. Devoting myself to treat each customer in the utmost respect.
14. If Chipotle were to ever have a mascot, what should it be?
Top Answer
A fat burito with arms and legs.
Second Best
A foil wrapped burrito.
3.
A chicken.
4.
An alcoholic jabanero pepper named Chi Pot Lee.
5.
A piece of rice
6.
A ... pepper...?
7.
Chipotle's mascot should be a taco.
8.
A colorful burrito with the ingredients still being able to seen such as the chicken, beans, and rice for example.
9.
A Chipotle Pepper.
10.
A chilli.
15. We have maniacs that love our Burritos, are you one of them?
Top Answer
I should have applied here earlier, I would have saved a bit of money from an employee discount cause I eat here atleast once a week.
Second Best
I'm not crazy but I do love burritos.
3.
I prefer the burrito bowl.
4.
who doesn't love a burrito the size of your head?
5.
Well i'm not addicted...i just eat them almost everyday!
6.
Of course I am! I love the chicken burrito with hot and mild salsa!
7.
Yes! I absolutely love the chicken or vegetarian burritos!
8.
I'm not crazy about the burritos, but the chicken and vegetarian burrito bowls are delicious.
9.
Of course, burritos are easy to eat on the go and are always delicious and satisfying.
10.
Yes I am,i have tried many burritos with different toppings.
16. If you were asked to design a new Chipotle tshirt, what would you want it to say?
Top Answer
Chipotle.. The biggest and baddest burrito in the world. Dont miss out. Your already late.
Second Best
It would say chipotle food with integrity.
3.
Chipotle...food with integrity!
4.
Something to do with "Food with Integrity" and the ideals of creating a great team of workers.
5.
food. with. integrity.
6.
Food with integrity on the back and cmg on the front.
7.
I think the present shirt is of great value.
8.
Love at first bite.
9.
Chipotle eat here great food.
10.
It would shout how fun eating at a chipotle restaurant can be.
17. Why is it important to roll a perfect burrito?
Top Answer
If you don't roll a perfect burrito then it will fall apart and I have had burritos not rolled correctly and it irritated me.
Second Best
You don't want a dissatisfied customer with half a burrito in their lap.
3.
So it does not fall apart when your enjoying your food.
4.
Making sure the rap is wight.
5.
To eat it.
6.
It's important because you want the customer to be satisfied. Every burrito has to be perfect because they are all going to different people who all expect perfection. Also, it shouldn't fall apart or that will upset the customer.
7.
You want to make sure that when the customer is enjoying their food that it doesnt fall apart.
8.
It s important because if you roll the burrito incorrectly all the inside ingredients could fall out making it difficult to eat.
9.
Customer service.
10.
It is important to roll the perfect burrito so that with that one sale we can reach maximum customer satisfaction.
18. What do you believe you have that stands out from the other candidates?
Top Answer
Im a hard worker, out going, great team worker, organize person, get the job done.
Second Best
I have a one-of-a-kind mentality. No matter if I'm stressed, a bit irritated or even a bit down, I always want to help someone else to feel better. I genuinely love people. I use my intellect, optimism and people skills for the good.
3.
I believe that I have the ambition, the desire to want to help others and see others satisfied and happy. I'm a very caring person whether it's about people, organization or just getting something done efficiently.
4.
I get along with everyone, and I am a hard worker willing to take the extra step.
5.
Leadership.
6.
Of course this is one of my very favorite places to eat.
7.
I want to be in the restaurant business and some day open my own restaurant. I live very close and can be here in short notice. I'm a hard worker and I'm calm in stressful situations.
8.
I'm ready to get up early, work hard, and devote 100% of my energies to making the best burrito possible here at Chipotle.
9.
I believe I have a great personality at my other job I was employee of the month not only for my work ethic but for my team work.
10.
An eagerness to learn, flexibility to my work schedule and team work experience.
19. How will you help us continue our tradition and our continuous improvement for serving food with integrity?
Top Answer
To help with getting more customers and have a better attitude.
Second Best
By being on time, upbeat, and friendly to customers.
3.
I will be my bubbly self and always be a fun and hard working employee that everyone will like.
4.
By being on time, getting along with co workers, and having outstanding customer service.
5.
Tell people about us and how great the food is and how its not made with any antibiotics or added hormones.
6.
Keep up the work.
7.
I plan on only serving the nicest cuts of meats, and the perfect portion size of meats.
8.
By being on time, friendly and spreading the word of the food being organically grown and raised.
9.
By being on time, upbeat, and friendly to customer.
10.
I would help make quality food great for the look and taste.
20. Where do you see yourself in five years?
Top Answer
As a successful woman with great career.
Second Best
I see my self working here but hopefully with a higher position.
3.
Working in a nail salon.
4.
Assistant manager at a chipotle restaurant.
5.
I see my self as a sucessful women, mother, with a great and sucessful career.
6.
I see myself majoring in biology at UCSD or UCLA while I continue my Spanish education simultaneously.
7.
Graduated from college, hopefully in a higher position at my job.
8.
I see myself still working or applying at chipotle while going to school in reno.
9.
I want to hopefully become a general manager.
10.
I see myself advancing in whichever career im in. Working hard so my family and I are well off. Maybe even in college expanding my knowledge and opening up more options for myself.
21. Will you proudly wear one of our T-Shirts?
Top Answer
With pride.
Second Best
Absolutely.
3.
With the biggest smile, I will represent Chipotle and rock the t-shirt.
4.
Oh definitely! If I worked here I would brag about it all the time!
5.
Yes, the Chipotle name is a thing of pride.
6.
I would proudly wear one of your t shirt.
7.
Yes, I love the TShirts. They have always been one of my favorite aspects of Chipotle.
8.
I would be honored to.
9.
Proudly annd Gladly! Chipotle is like the burrito palace.
10.
I will proudly wear one of Chipotle's t-shirts. Who doesn't love Chipotle.
22. What is your favorite item off our menu?
Top Answer
Defiantly a chicken burrito with white rice and pinto beans.
Second Best
I love the steak tacos! They are the best.
3.
It would have to be the vegetarian salad bowl.
4.
My favorite would usually be the crispy tacos.
5.
The chicken burrito.
6.
A burrito with pinto beans, barbacoa, hot sauce, sour cream and cheese.
7.
I enjoy the bowls you guys have, particularly the chicken.
8.
The vegetarian salad bowl.
9.
Chicken bowl with salsa, cheese, and cilantro-lime rice.
10.
Chicken burrito.
23. If a customer asks for extra meat but doesn't want charged, and says he will tip you well, what do you do?
Top Answer
No sir, I can not do that against our policy.
Second Best
I'm sorry sir, but i can not give you more meat for free.
3.
No sir, I can not do that against our policy.
4.
I'm sorry sir, but that is against our policy.
5.
He have to pay for extra meat no matter what.
6.
I would let him know that where his generosity is thoughtful lets use that extra tip money to purchase extra meat since it is our company policy to not give free food and yet we want to make sure every customer is happy.
7.
I would say I appreciate the offer, but you still must pay for the extra meat and you can still tip if you would like.
8.
Apologize and say that I can't help you sir unless you pay the full validated price of the product.
9.
Im sorry we have to charge, but i can make it a really good burito.
10.
I would tell him that i appreciate the tip, but it's company policy that i have to charge him for extras.
24. Do you think you can roll a burrito?
Top Answer
Yes, I have practiced at home. I can roll a delicious chipotle burrito.
Second Best
I'm a quick learner so with proper instruction, I'm positive I'll be able to roll a burrito in no time!
3.
I am a fast learner, and with practice I will be able to learn.
4.
Yess ,the right guidance helping how to will be perfecto.
5.
Yes, because I am a quick learner, with proper instructions, I will be rolling burritos in no time.
6.
With a little practice I know I can get it down.
7.
Yes I do I am mexican.
8.
Rolling a chipotle burrito is like being the starting quarterback for the New England Patriots. There is a lot of pressure and people demand perfection.
9.
Yes. Being of hispanic origin, I have had experience rolling burritos.
10.
Yes, I think I can roll a burrito well.
25. What is barbacoa?
Top Answer
A way too cook meat, came from the carribean. barbacoa meaning barbacue.
Second Best
Meat that is steamed or cooked over fire until tender.
3.
A way to prepare meat. Basically Carribean barbecue.
4.
Caribean style barbeque.
5.
It's a way of cooking beef in the Caribbean.
6.
A way to prepare meat that leave it tasting spicy, and shredded.
7.
A way to prepare meat (originally sheep) over a fire in a hole dug in the ground and covered with leaves. If you cant dig a hole in the ground you could prepare it in an oven.
8.
Slow cooked meat. The pork at chipotle resembles barbacoa.
9.
Carribean BBQ slow cooked.
10.
Caribbean meat. Also has barbeque in it.
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Positions at Chipotle

Chipotle Pros

Pro #1:
Get to say you work for one of the fastest growing and popular companies. You get to work with a diverse group of people and provide people with a healthy choice and great customer service!
Mar 1, 2012
Pro #2:
Being in a super friendly, outgoing environment. Being at a company that promotes quality food and the health of animals and workers
Mar 2, 2012
Pro #3:
Getting too walk into a friendly environment with an smell that makes my mouth water every time I walk in.
Mar 1, 2012
Pro #4:
The pros for working at chipotle are gaining more experience working with and serving the public, as well as broadening my horizons of the work force.
Apr 11, 2012
Pro #5:
Health and Dental benefits. 401K plan. Free and/or discounted food.
Apr 28, 2012
Pro #6:
The friendly, upbeat work environment, the excellent pay, the peppy staff, and the food.
May 1, 2012
Pro #7:
Fast pace, won't get boring, work as a team and room to grow.
May 1, 2012

Chipotle Reviews

Jun 25, 2014
Cons
The only time I was upset with my store was when I didnt get as many hours as I expected and thats because our store wasnt as popular as wed thought it would be when it opened.
Job Duties
Customer service, and handling food. I also was on register and worked in the back washing dishes, sweeping, cleaned bathrooms, etc.
Summary
It was a good experience, It was my 2nd time working with food, which I was worried about because I worked at jack in the box for a month and completely disliked it.
Was this Review Helpful? Yes / No
Jun 16, 2014
Cons
Time management were difficult at first but I was quick to adapt and pick up.
Job Duties
Cashier, line helper, phone orders, delivery, assist manager.
Was this Review Helpful? Yes / No
May 19, 2014
Cons
I did not enjoy working in the food environment. Chipotle was very fast-paced, which was fine, but not for me. I would rather relax and talk with customers instead of rush rush rush.
Preparation
I handled money at Chipotle frequently. I also greeted customers regularly, giving me plenty of practice handling customers.
Was this Review Helpful? Yes / No
May 7, 2014
Why you left
Looking to be challenged in a new environment and to work both in a team setting but also in a more independent setting as well.
Was this Review Helpful? Yes / No