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Top Chipotle Interview Questions

1.
What does customer service mean to you?
Best Answer
Keeping the customer happy.
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2.
Always making sure the customer gets what they want.
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3.
Helping customers meet their needs and wants.
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4.
Thatthe customer is sastisfied to the highest grade that we can. People come back to places they feel welcome and Enjoy going to . I myself have purposefully gone out of my way to go to an other location to recieve better service, then a store right there.
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5.
Making sure the customer is satisfied with their wants and needs.
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2.
Name me three of the things food with integrity means on our website?
Best Answer
Organically grown, no growth hormones or antibiotics, care for the environment.
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2.
Natuarally grown, no hormones, on a farm.
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3.
Animals are treated humanely, foods are made without antibiotics, and without added hormones.
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4.
Animals, People, and environment.
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5.
No added preservatives/growth hormones Locally grown and sustained Meat is naturally raised and produced.
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3.
What are the different ways one could order a burrito?
Best Answer
In person, online, digital menu, phone.
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2.
In person, with a phone, online.
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3.
Online,phone,fax or in person.
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4.
One can order a burrito in a bowl, or just in plain burrito form.
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5.
Burrito bowl.
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4.
What does food with integrity mean to you?
Best Answer
It means that I can be proud of the finished product, not only for how well it tastes but also be proud of it's contents.
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2.
Great food, great nutrition, great taste
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3.
100% natural food.
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4.
It means preparing food that is natural, nutritious, hormone free and has no antibiotics. It comes from animals that are treated with respect and made with ingredients grown by farmers who are passionate about what they do.
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5.
Giving respect to the animals by not injecting them with hormones, and by letting them roam freely.
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5.
What do you think we could do to make better burrito's?
Best Answer
I believe that we can add more varieties as to what we can put in the burritos and also we can give a choice of whether the customer wants the burrito grilled or not.
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2.
Add different ingredients such as tofu for vegetarians.
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3.
Refining the food to a persons taste with quality materials and great customer service.
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4.
Stay committed to quality. There are plenty of choices already.
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5.
Nothing they are already perfecto!
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6.
Have you ever dressed up in tin foil and came in for free burrito day?
Best Answer
No i haven't but if i knew about it i would have.
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2.
No, unfortunately where I come from there is no Chipotle restaurant.
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3.
I should have.
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4.
No, unfortunately I have not but would love to some day.
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5.
No, unfortunately I have not but would love to some day.
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7.
What is our stock symbol?
Best Answer
CMG
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2.
CMG, a pepper in the middle of a circle.
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3.
Chipotle Mexican Grill, CMG. A circle with a pepper in the middle of it.
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4.
CMG! Chipotle Mexian Grill. Trades on the NYSE. And continues to rise.
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5.
A pepper.
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8.
Tell me an example of how you take work seriously.
Best Answer
I take my work very seriously. I don't think that there is any room for goofing off, especially in a fast paced environment like chipotle.
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2.
I would do what I am supposed to do on past and not let people get in my way.
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3.
By coming to work ready to work hard with a smile on my face.
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4.
I feel that in fast pace businesses like Chipotle, there is no room for goofing off or dragging your feet. I am very focused on getting tasks finished efficiently and making the customer my priority.
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5.
What are you passionate about?
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9.
How do you spell Guacamole? Now don't cheat....
Best Answer
G-u-a-c-a-m-o-l-e ....
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2.
Guacamole
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3.
Gauacamole.
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4.
Guacomole.
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5.
Guacamole. Yes I did.
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10.
If a customer asks for double meat without paying, what will you do?
Best Answer
I would politely say that it's against our policy and unfortunately I cannot do that. If the customer wants double meat, they're gonna have to pay the price for double meat.
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2.
I would politly tell them that they would have to pay.
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3.
Politely tell them that if they want double meat that they are going to have to pay for it, and that there's nothing I can do to give it to them for free.
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4.
I would explain to them before that it cost extra.
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5.
I will politely explain to the customer that they need to pay for what they ordered. I will not give them their order until they pay.
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11.
What is the difference from a Fajita Burrito and Regular Burrito?
Best Answer
A fajita burrito usually has onions and peppers.
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2.
Fajita burrito usually have chili and onions in them, while regular burritos have beans.
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3.
Fajita burrito is the same as a normal burrito except you get the fajita veggies in it as well.
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4.
What are you passionate about?
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5.
A fajita burrito has the onions and peppers in it in addition to everything else.
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12.
On average how many burritos are made each day?
Best Answer
I imagine over a thousand burritos. Not sure I could say exactly.
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2.
If I had to project how many burritos are made each day at this Chipotle, I would say during the busy hours at least 2 a minute. During the slow hours, 20 burritos an hour. Therefore, I would have to think around 500 to 600 burritos are made each day.
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3.
A pepper with a circle around it.
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4.
Tell the customer it cost extra.
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13.
Will you give excellent customer service while delivering burritos in a quickly manner?
Best Answer
Of course! Part of the Chipotle experience is having wonderful customer service. Anything less just wouldn't be right.
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2.
As many as needed.
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3.
Yes, customer service is the most important aspect.
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4.
I love the fact that each time that I go into Chipotle, Im greeted with wonderful service, a warm and inviting atmosphere and delicious food that can't be beat. The employees are so humble and down to earth. They actually care about your needs as a customer and are dedicated to what they do. You can't find anything like that at another restaurant.
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5.
Of course. I know that everyone loves chipotle and especially on days that its busy its better to be quick and efficient, but know that your serving the best way that you can. My mom always told me that if you're going to do something, do it right or don't do it at all. That way you can be proud of your outcome, and if you make someone satisfied and happy because of it, even better!
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14.
If Chipotle were to ever have a mascot, what should it be?
Best Answer
A fat burito with arms and legs.
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A foil wrapped burrito.
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3.
A chicken.
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4.
An alcoholic jabanero pepper named Chi Pot Lee.
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5.
A piece of rice
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15.
We have maniacs that love our Burritos, are you one of them?
Best Answer
I should have applied here earlier, I would have saved a bit of money from an employee discount cause I eat here atleast once a week.
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2.
I'm not crazy but I do love burritos.
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3.
I prefer the burrito bowl.
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4.
who doesn't love a burrito the size of your head?
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5.
Well i'm not addicted...i just eat them almost everyday!
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16.
If you were asked to design a new Chipotle tshirt, what would you want it to say?
Best Answer
Chipotle.. The biggest and baddest burrito in the world. Dont miss out. Your already late.
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2.
It would say chipotle food with integrity.
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3.
Chipotle...food with integrity!
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4.
Something to do with "Food with Integrity" and the ideals of creating a great team of workers.
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5.
food. with. integrity.
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17.
Why is it important to roll a perfect burrito?
Best Answer
If you don't roll a perfect burrito then it will fall apart and I have had burritos not rolled correctly and it irritated me.
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2.
You don't want a dissatisfied customer with half a burrito in their lap.
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3.
So it does not fall apart when your enjoying your food.
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4.
Making sure the rap is wight.
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5.
To eat it.
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18.
What do you believe you have that stands out from the other candidates?
Best Answer
Im a hard worker, out going, great team worker, organize person, get the job done.
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2.
I have a one-of-a-kind mentality. No matter if I'm stressed, a bit irritated or even a bit down, I always want to help someone else to feel better. I genuinely love people. I use my intellect, optimism and people skills for the good.
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3.
I believe that I have the ambition, the desire to want to help others and see others satisfied and happy. I'm a very caring person whether it's about people, organization or just getting something done efficiently.
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4.
I get along with everyone, and I am a hard worker willing to take the extra step.
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5.
Leadership.
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19.
How will you help us continue our tradition and our continuous improvement for serving food with integrity?
Best Answer
To help with getting more customers and have a better attitude.
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2.
By being on time, upbeat, and friendly to customers.
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3.
I will be my bubbly self and always be a fun and hard working employee that everyone will like.
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4.
By being on time, getting along with co workers, and having outstanding customer service.
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5.
Tell people about us and how great the food is and how its not made with any antibiotics or added hormones.
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20.
Where do you see yourself in five years?
Best Answer
As a successful woman with great career.
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2.
I see my self working here but hopefully with a higher position.
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3.
Working in a nail salon.
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4.
Assistant manager at a chipotle restaurant.
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5.
I see my self as a sucessful women, mother, with a great and sucessful career.
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21.
Will you proudly wear one of our T-Shirts?
Best Answer
With pride.
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2.
Absolutely.
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3.
With the biggest smile, I will represent Chipotle and rock the t-shirt.
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4.
Oh definitely! If I worked here I would brag about it all the time!
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5.
Yes, the Chipotle name is a thing of pride.
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22.
What is your favorite item off our menu?
Best Answer
Defiantly a chicken burrito with white rice and pinto beans.
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2.
I love the steak tacos! They are the best.
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It would have to be the vegetarian salad bowl.
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4.
My favorite would usually be the crispy tacos.
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5.
The chicken burrito.
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23.
If a customer asks for extra meat but doesn't want charged, and says he will tip you well, what do you do?
Best Answer
No sir, I can not do that against our policy.
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2.
I'm sorry sir, but i can not give you more meat for free.
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3.
No sir, I can not do that against our policy.
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4.
I'm sorry sir, but that is against our policy.
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5.
He have to pay for extra meat no matter what.
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24.
Do you think you can roll a burrito?
Best Answer
Yes, I have practiced at home. I can roll a delicious chipotle burrito.
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2.
I'm a quick learner so with proper instruction, I'm positive I'll be able to roll a burrito in no time!
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3.
I am a fast learner, and with practice I will be able to learn.
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Yess ,the right guidance helping how to will be perfecto.
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5.
Yes, because I am a quick learner, with proper instructions, I will be rolling burritos in no time.
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25.
What is barbacoa?
Best Answer
A way too cook meat, came from the carribean. barbacoa meaning barbacue.
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2.
Meat that is steamed or cooked over fire until tender.
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Chipotle Reviews

May 7, 2014
Why you left
Looking to be challenged in a new environment and to work both in a team setting but also in a more independent setting as well.
Was this Review Helpful? Yes / No
May 19, 2014
Cons
I did not enjoy working in the food environment. Chipotle was very fast-paced, which was fine, but not for me. I would rather relax and talk with customers instead of rush rush rush.
Preparation
I handled money at Chipotle frequently. I also greeted customers regularly, giving me plenty of practice handling customers.
Was this Review Helpful? Yes / No
Jun 16, 2014
Cons
Time management were difficult at first but I was quick to adapt and pick up.
Job Duties
Cashier, line helper, phone orders, delivery, assist manager.
Was this Review Helpful? Yes / No
Jun 25, 2014
Cons
The only time I was upset with my store was when I didnt get as many hours as I expected and thats because our store wasnt as popular as wed thought it would be when it opened.
Job Duties
Customer service, and handling food. I also was on register and worked in the back washing dishes, sweeping, cleaned bathrooms, etc.
Summary
It was a good experience, It was my 2nd time working with food, which I was worried about because I worked at jack in the box for a month and completely disliked it.
Was this Review Helpful? Yes / No