A work experience that was difficult for me was when I worked at the Laguna Foundation. I was a rental assistant for Heron Hall and there was a wedding event taking place. The day started off great, and I felt communication was going well between myself and the coordinator. As the night came on and alcohol got involved, the group became roudy and started to overstep their boundaries. For rental, they have to sign an agreement showing that they understand the rules. For example, no smoking, no animals, no trespassing certain areas, no parking next to the building. All of these rules were in place for the safety of the guests and to be respectful of the ecosystem there. I had to confront the guests constantly about breaking all of the rules. It was an unfortunate situation. I was pretty new to the job and I wanted to display authority, but I also didn't want to have to police people constantly and perhaps ruin the event. Ultimately, I did what I could and go the guests to comply with some of the rules. Afterwards, I sent a detailed report to my manager and she made sure to converse with the clients afterwards and deduct necessary damages from the deposit.