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Animal Control Workers Interview
Questions

33 Questions and Answers by Rachelle Enns

Updated August 17th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
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Question 1 of 33
When you suffer a setback, how does that emotionally affect you and your work?
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How to Answer
Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with setbacks in the workplace.
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Answer Examples
1.
When you suffer a setback, how does that emotionally affect you and your work?
Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with setbacks in the workplace.

Rachelle's Answer
"Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback I will take a few moments to debrief with my manager, or team, and discuss what I could have done differently. Then, I move on!"
2.
As an animal control worker, it is important to always document properly. Do you have strong documentation skills?
The interviewer wants to know that you understand the importance of documentation. As an animal control worker, you need to document the finest of details at times, because you are dealing with sensitive matters. Discuss your good habits when it comes to documentation. If you have strong organizational abilities, this is a great time to bring that up as well.

Rachelle's Answer
"I am very organized and detailed. I fully understand that precise documentation is important when it comes to the sensitive matters surrounding animals. Rest assured, if you hire me, you will not have any troubles surrounding my documentation habits."
3.
As an Animal Control worker you may be asked to work a variety of shifts. Do you have any restrictions on your availability?
Before answering scheduling questions, it's important to be clear on the interviewer's expectations. If you haven't had a chance to clarify their scheduling needs, now would be the perfect time to ask!

Consider asking, 'What are the scheduling expectations for this position?' If they expect you to work 12 hour days, it would be important for you to know that before you respond with, 'Absolutely! No problem!' You want to be sure that you can meet their expectations.

If it turns out their schedule expectations won't work for you, think about what you CAN offer and see if you can meet in the middle. It's much better to discuss these things in an interview than for you to commit to a schedule that won't work for you.

Rachelle's Answer
"I am available for full time work which is preferably 8-5 Monday to Friday. I am happy to be a team player and work some overtime, as required. Will these hours meet your expectations?"
4.
Do you prefer to work on your own, or as a part of a team?
This is not a trick question! The interviewer is trying to get a feel for your personality and how you interact with others. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.

Rachelle's Answer
"Whether I am doing an independent project, or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well."
5.
In your opinion, why is Animal Control an important profession?
The interviewer is looking for passion in your answer as they want to know that you believe your role as an Animal Control worker is an important one. Be prepared with some solid reasoning on why you understand this profession to be important.

Here are some reasons to get you started:

- Animal Control is responsible for the safety of others in the community.
- Because of Animal Control, rabies is now under control in the US and Canada.
- They enforce the laws the protect us from exposure to dangerous and/or diseased animals.
- Animal Control workers help animals who are lost, injured, or mistreated.
- Animal Control workers help facilitate the adoption of homeless pets.
- Animal Control officers will testify in court against an abusive pet owner.

Rachelle's Answer
"I take great pride in my work as an Animal Control worker. Every day I am able to facilitate the safety of innocent animals, as well as the general public. I am very proud of what I do."
6.
Tell me about a time at work when your integrity was challenged. How did you handle it?
Have you ever faced a time, in the workplace, where you were put to the test when it came to your integrity? Perhaps a co-worker has asked you to lie or you were tempted to be dishonest on your time sheet when the boss was away. Talk to the interviewer about a time when you overcame the temptation to be dishonest.

Rachelle's Answer
"Last year our manager went away on vacation for 3 weeks. Some of my co-workers wanted to falsify our time sheets to reflect overtime hours that we did not work. I disagreed and was able to convince them that it was a bad idea and certainly not worth being fired over."
7.
How would you describe your work ethic?
When the interviewer asks about your work ethic they are looking for specific examples or keywords they can relate to. When you read the job posting or job description do they refer to particular ethics of their organization? Talk about their values and how those align well with your personal work values.

Some characteristics you may want to use are:

- Determined/Driven
- Accountable
- Humble
- Respectful
- Dependable

Rachelle's Answer
"I am a very dedicated and loyal employee. I saw on your website that you describe your organization as honest, transparent and you go the extra mile for your community. My work ethic is the same. I am honest, flexible, and come ready to work hard for my employer every day."
8.
Laws surrounding pet licensing can differ in each community. What do you know about pet laws and licensing in our community?
The interviewer wants to see that you have done your research before going into the interview. Knowing the area's laws surrounding pet licensing is a great start. Make sure too give an answer that reflects your existing knowledge. If you have any related education or training, this is a good time to bring that up as well.

Rachelle's Answer
"I am very familiar with the laws surrounding pet licensing in a variety of regions. I do have complete accredited in animal control through the National Animal Control Association as well. If hired, you will not be disappointed in my ability to recite and recall applicable laws and policy, when needed."
9.
Tell me about your animal related volunteer experience.
The interviewer would like to know if you have spent any time volunteering for an animal related cause. This question is meant to help the hiring manager to determine if you have a true interest in helping animals, aside from it just being a job. Briefly discuss any volunteer related experience you may have.

Rachelle's Answer
"I spent a couple of summers volunteering at our local animal shelter while I was finishing high school. It was a great experience for me and I was able to learn a lot about animal care. I have always been empathetic towards the needs of animals."
10.
As an experienced Animal Control worker, if you could receive additional training in any related area, what would you choose?
The interviewer would like to know where your greatest interests are when it comes to animal control. This question can also be used to uncover any areas that you feel you could improve even further.

Rachelle's Answer
"If I could receive additional training in any area of animal control, I would choose additional training in handling wildlife. The majority of my experience has been with domestic animals and I find wildlife control cases to be quite fascinating."
11.
From time to time, our organization is asked to speak at schools, to groups of children. Would this interest you?
The interviewer would like to know if you are comfortable with public speaking, and giving presentations. Discuss any experience that you have when it comes to presenting to small or large groups. This experience could be work related, volunteer related, or perhaps even from your time in school. Be sure to express your interest in being involved in this way.

Rachelle's Answer
"I have given presentations to groups of 30 from my time in University. Also, I do have some experience giving presentations in my current position. This is to smaller groups of 6-8 people on average. I would be very interested in speaking to groups of children about the importance of animal safety and proper animal care."
12.
How familiar are you with the shelter options in our community?
The interviewer wants to see that you have done your research before going into the interview. Knowing the area's resources available to you, as an Animal Control worker, is a great start. Make sure that you have a mental list of all shelters and adoption agencies in your area. If you have an existing relationship with any of them, be sure to bring that up as well.

Rachelle's Answer
"I know that there are at least 4 animal shelters, and 5 independent animal adoption agencies in our area. We are very lucky to have as many options as we do! I have a great working relationship with these shelters and recently adopted my own pet from one of the independent agencies."
13.
Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.

Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was to you. Avoid speaking poorly of anyone and be sure to end your response on a positive note.

Rachelle's Answer
"I once worked at a locally owned shop where the owner was very demanding. When the owner would walk into the store, employees would announce over their headset system that the owner was in the building, so that everyone could be prepared for his entrance into their department. The owner had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
14.
Animal Control workers should have strong communication skills. How would you describe your written communication skills?
Being a clear communicator, in written form, is a very important skill to master, especially when working with the public. Have you taken any courses in communication and writing? Are you confident in your written communication skills? Talk to the interviewer about your written communication abilities and support your answer with a brief example or story.

Rachelle's Answer
"I would describe my written communication skills as very strong and would rate myself as a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism."
15.
Why did you choose this profession?
Now is a great time for you to share your passion and knowledge about the career you have chosen! Interviewers want to hear about how you became interested in the field. Maybe you volunteered at an animal shelter and realized you wanted to become a vet technician. Sometimes we learn that we want to get into a career field through experience working in others.
Rachelle's Answer
"I use to work customer service in a call center. My favorite part about it was talking to customers and helping them solve their problems. I learned that I'm good at communicating on the phone and I liked building relationships. I started researching other careers where I could use these skills. I discovered the field of recruiting, and I started applying. I'm so glad I chose this field because I get to do exactly what I love!"
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33 Animal Control Workers Interview Questions
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Interview Questions
  1. When you suffer a setback, how does that emotionally affect you and your work?
  2. As an animal control worker, it is important to always document properly. Do you have strong documentation skills?
  3. As an Animal Control worker you may be asked to work a variety of shifts. Do you have any restrictions on your availability?
  4. Do you prefer to work on your own, or as a part of a team?
  5. In your opinion, why is Animal Control an important profession?
  6. Tell me about a time at work when your integrity was challenged. How did you handle it?
  7. How would you describe your work ethic?
  8. Laws surrounding pet licensing can differ in each community. What do you know about pet laws and licensing in our community?
  9. Tell me about your animal related volunteer experience.
  10. As an experienced Animal Control worker, if you could receive additional training in any related area, what would you choose?
  11. From time to time, our organization is asked to speak at schools, to groups of children. Would this interest you?
  12. How familiar are you with the shelter options in our community?
  13. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
  14. Animal Control workers should have strong communication skills. How would you describe your written communication skills?
  15. Why did you choose this profession?
  16. What are your salary expectations?
  17. How can we motivate you on the job?
  18. How would your co-workers describe your attention to detail?
  19. Why did you leave your last job?
  20. Being an Animal Control worker is often stressful. How do you handle high pressure situations?
  21. Have you ever had pets in your personal care?
  22. Why do you want a job in Animal Control?
  23. What are your long term career goals in Animal Control?
  24. Do you have any experience with exotic animals, or wildlife?
  25. Considering your background is in a focus different than Animal Control, what skills and characteristics do you have that qualify you for this position?
  26. Animal Control requires a great deal of patience most days. Do you consider yourself a patient person?
  27. List the top 3 skills that you have acquired in your last role.
  28. What is the one thing you would change about this career path if you could?
  29. Tell me about your leadership qualities.
  30. Rate your communication skills from 1-10 with proper examples backing your given rating.
  31. How would you handle an individual who was hysterical over a missing pet? Tell me how you would calm that person down enough to gather the information you need to do your job.
  32. Being an animal control worker is a physically demanding career. Are you able to be on your feet for many hours at a time? How do you feel about heavy lifting?
  33. Do you have any education or on the job training related to Animal Control?
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