What things have you repeatedly been complimented for? What are the common positive comments you receive on your performance reviews? These can be great starting points for identifying your greatest strength! Share one of these things with the interviewer stating that others have told you this is your greatest strength. Next, share how this strength will help you as a taxi driver. You might say something like this, "Family and friends alike have always complimented me on my sharp eye, reflexes, and quick response time. As a taxi driver, these attributes would be extremely helpful in maneuvering the vehicle in tight spots and avoiding accidents."
"Family and friends alike have always complimented me on my sharp eye, reflexes, and quick response time. As a taxi driver, these attributes would be extremely helpful in maneuvering the vehicle in tight spots and avoiding accidents."
Your job requires you to bring transport people safely from one place to another so your answer to this should be a confident "Yes". Besides that, it's also your responsibility to arrive at the agreed pick-up point on time so it's best to mention that you're punctual and good at understanding directions and reading maps. Don't forget to throw in positive feedback from your previous clients to impress your future employer!
It might be tempting to say none, but don't forget that it's easy for the interviewer to have that verified. If you have a spotless record, then that's something you can proudly add to your skills and experience. If your record's not spotless, then be prepared to explain to the interviewer why you incurred it. A few parking tickets are probably not a deal-breaker but a DUI or speeding tickets might be a cause for concern for them.
Road rage would raise a red flag for your interviewer. A cab company can't afford customers complaining about a driver who can't control his temper. Reassure the interviewer that this won't be a problem with you. You're quite capable of handling stressful situations, your previous employer can attest to that. If you've encountered a bad driver on the road or heavy traffic, it's fine to acknowledge your anger and frustration to the interviewer. Keep in mind that it's how you deal with it that concerns them.
A clean car is proof that the driver is attentive to their vehicle and committed to their job. Simply put, an unclean car is an indicator of neglect. This makes perfect sense to you and you should tell your interviewer so. The standards of cleanliness you use for your personal car are the same that you apply to the company vehicle. It even makes you happy when passengers comment on how clean your cab is!
Assure the hiring manager that you understand the importance of safety on the road. If you can, give an example of a time when you were recognized for safe practices on the job.
"Safety is the most important factor in our role. My driving record is clean and I have yet to encounter an accident on the road. I am very much conscious of ensuring safety on the job."
The recruiter is trying to gauge your flexibility and dedication to the job. Be honest about your stance on work-life balance, but keep in mind that you need to prove your worth at this point, as long as conditions are reasonable of course. Here's what you could say - "I’m reasonably flexible and if business needs are such that it would be necessary for me to worker longer hours then I would certainly be prepared to do so."
"I’m reasonably flexible and if business needs are such that it would be necessary for me to worker longer hours then I would certainly be prepared to do so."
What gets you out of bed in the morning? Why are you excited to go to work? Be sure to answer this in a way that shows your true interest in the career path you have chosen.
"The one thing that I am most excited about it the morning is knowing that I am on my way to helping people get where they need to be. My role may seem small but imagine what people would do if there were no taxi drivers at all! Less traffic, I suppose but a whole other set of problems."
You can answer this from a more personal perspective to allow the interviewer to get to know you a bit better. Perhaps you looked up to your uncle who was a skilled truck driver or maybe you just enjoy being in the driver's seat. Talk to the interviewer about where your passion for the job comes from. Most of the time, people who genuinely love their jobs are great at it!
"Driving has always been a passion for me as it allows me to see and meet new people. I feel at ease driving patrons to their destinations. It is a very fun career, and I am grateful for the opportunity to be a taxi driver."
Interviewers want to hear that you are working wisely and not wasting much time during the day. They are paying you to do a job after all. Think about the ways that you control your time during the day. Do you plan out your day in advance? How do you keep track of your clients' schedules? Share 2-3 things that you do to manage your time to ensure your productivity every day.
"Yes, I enjoy planning and organizing daily. I enjoy knowing what my schedule is before the day begins. This allows me to complete more work and stay productive."
Put the interviewer at ease by communicating that you're aware that working long hours comes with the job of being a taxi driver. Reassure your future employer that you're a hard worker and not the type to complain. Impress them with your positivity on the job!
"I'm confident that I can handle the long hours and I always have the radio for company."
Do you love spending time with your friends? Are you energized by good conversations? Would you prefer to work in a group of people than alone? Most likely, you are a people person. Now you just need to know how to talk about it. Give a brief example: "I enjoy working in an environment that brings opportunities to interact with lots of people. I enjoy listening to stories from my passengers and it pleases me to know that they appreciate my service."
"I enjoy working in an environment that brings opportunities to interact with lots of people. I enjoy listening to stories from my passengers and it pleases me to know that they appreciate my service."
If you are new to the city, you should let the interviewer know this, but also follow up with some of your current knowledge about the city. Example, 'Yes, I just relocated to this city, but I have already driven around many hours familiarizing myself with the city. I believe with my GPS; it should not be an issue.' Familiarized yourself with the popular spots where people usually hail a cab. If you know the city well enough, then impress the interviewer with your knowledge of the shortcuts and where and when heavy traffic occurs. Getting your passengers to their destination in the most convenient way possible depends on your navigation skills and familiarity with the area so don't miss mentioning that to the interviewer.
"Yes, I know the city very well as I have lived here for 15 years. I know the West Side Market and the new Uptown District are very popular spots during the day. I also am very familiar with the airport and driving in and around downtown."
Assure the interviewer that through previous experience, you've learned to not take things personally and that you just focus on doing your job.
"I'm not bothered anymore by rude or angry passengers. My experience as a cab driver in a heavily-populated area has taught me how to deal with frustrations brought about by traffic, the rush hour, and other emergencies."
Being a taxi driver requires a lot of patience. You're already prepared to deal with heavy traffic, unruly passengers, pesky pedestrians, wrong directions, and much more. Over the years, you've developed a strategy to stay calm and focused despite all the negative energy around you. Show the recruiter that your ability to stay upbeat, patient, and calm is what makes you the taxi driver they'd want to hire!
"I am very patient as I have learned being impatient just causes more stress in life. If a patron says they are in a hurry, I will apologize to them and reassure them safety is my number one priority and I will get them to their destination in a timely yet safe manner."
"I'd sincerely apologize for my mistake and do my best to improve the situation. I have always been professional in my duties and I don't take it personally when a customer takes out their frustration on me." For sure, your future employer is already aware that instances like this can be unavoidable, they just want to know that you're level-headed enough to deal with the situation.
"I'd sincerely apologize for my mistake and do my best to improve the situation. I have always been professional in my duties and I don't take it personally when a customer takes out their frustration on me."
You're not superman and the interviewer doesn't expect you to never miss a day or work your entire life. They're just making sure that you don't have any attendance issues and that you know how to provide notification when you can't come to work.
"In my over 5 years of being a cab driver, I can say that I've rarely missed work. Of course, there were times that I had to call in sick and once, I had to cut my day short to attend to a family emergency. I respect my boss and value our relationship which is why I always make sure to give him a heads-up if I could not come in."
A driving record is an in-depth documentation of your driving history and will hugely affect the interviewer's decision to hire you. It serves as an indicator of your responsibility not only as a driver but as an employee. In any job, employers prefer candidates with a clean criminal and driving background job. But since you're applying for a driving job, better make sure your record is spotless!
"My driving record is spotless as I have had no accidents and I believe my last speeding ticket was over five years ago."
This is a simple enough question to answer as you should already be aware of your body's capability. Any employer would be hesitant to hire someone whose not physically up to the task so it makes sense to consider your wellbeing before applying to any job. If you're good, tell the interviewer so and let them know that it's also your personal goal to stay in shape.
This is a tough question where the answer would depend on a specific situation, but what's important is that the interviewer knows that you'd never condone illegal behavior and will do your best to avoid such. Of course the ideal action to take would be to calmly tell the passengers to step out of the vehicle before reporting it to nearby police. However, there have been cases where volatile and potentially dangerous passengers become aggressive which is why some taxi drivers choose to stay silent. Tell the interviewer that you're mentally prepared should such a situation arise. Also, if the taxi company already has a protocol for dealing with these kind of circumstances, you'd gladly follow it.
As a taxi driver, there's not much that can change, to be honest. Instead, use this as an opportunity to bring up measures that can be taken to protect both drivers and their passengers. For example, you could mention the installation of dash cams/in cab cams. Such devices would minimize potential lawsuits or claims of being taken advantage of for both parties. The interviewer will be impressed that you've spent the time to think about what could improve public transportation in general.
"I enjoy the new wave of mobile payments. This allows me to charge a patron quicker and get on the road to earn more money. So if I could change anything about the taxi profession, it would be adopting easier ways for customers to pay."
Being part of an organization which aims to improve the industry you're in is an indicator that you're passionate about your job. Maybe you joined the union to let your voice be heard or because you're fighting to get better benefits. Tell the recruiter your reasons for joining and why it's important to you but don't be overly aggressive.
Regardless of what you think of ride-sharing programs, be sure to provide reasonable statements that support your opinion. Showing the interviewer that you've given this issue some thought means you're dedicated to your job. Be careful not to make ignorant remarks and concentrate on showing the interviewer that you genuinely care about your job and the industry you're in.
If you're doing your job correctly, then this shouldn't be an issue for you. In fact, having a dash cam or an in-cab camera is beneficial for you as they provide conclusive proof for either driving accidents or so-called problem passengers. Show the interviewer that you have nothing to hide and tell them you appreciate the lengths they take to protect their drivers.
If you've been a taxi driver for quite a while, then you have undoubtedly come across this situation already. Prove your integrity to the interviewer with a reply like this: "As this against company policy, I'd have to tell the customer politely that I can't accommodate their request. If they insist, then I have no choice but to decline to provide my services."
"As this against company policy, I'd have to tell the customer politely that I can't accommodate their request. If they insist, then I have no choice but to decline to provide my services."
While it's great that you're an awesome navigator or that you have a lively personality, don't forget that employers are also looking for workers with honesty and integrity. Show the interviewer that your heart is in the right place. If someone left their stuff in your cab, you'd immediately find a way to get it back to them. If there are no means of contacting the person, you'd surrender the items to the nearest police station. If the cab company has their own lost and found office, then that's even better.
Taxi and limousine services make it easy for customers to get around when driving their own cars or using public transportation is inconvenient. Taxi drivers and chauffeurs take passengers to and from their homes, workplaces, and recreational pursuits, such as dining, entertainment, and shopping, and to and from business-related events. These professional drivers help both residents and out-of-town guests get around a city or urban area. In addition to regular point-to-point services, some drivers offer sight-seeing services around their cities.