Tell me about a mistake you made or witnessed as an ECA.

"We once responded to a call where a gentleman was having a blood pressure of 210/170 and mild chest pains. We assessed him and determined he may be having a cardiac issue, so nitroglycerine was administered. His condition quickly deteriorated as he developed a very excruciating headache. Once at the hospital, it was determined that he was not having a cardiac issue, and when you take nitroglycerine and do not need it, it often causes a very bad headache. This was one of those situations where we didn't know the person's medical history and were trying to make a decision with limited information while weighing the benefits and risks. It is better to be safe than sorry sometimes, but in this case, it did negatively impact the patient. Our team did a refresher training on when to use nitroglycerine and when to hold off on making that call in the future."