"I love being the first person to interact with a patient who has just experienced an accident, injury, or illness. It's an opportunity to provide comfort, support, reassurance, and care to not only them but also to other family, friends, or strangers who may be on the scene. As an ECA, the team and I can provide relief and comfort to those who need it while we transition them to the hospital or other destinations as necessary. I give the job my best every day because the lives of others depend on it."