Medical Transcriptionist Mock Interview
Master 30 Medical Transcriptionist interview questions covering accuracy, medical terminology, and HIPAA compliance.
Question 8 of 30
If you had typed a test report of one of your family members and knew they were waiting for the results, would you feel comfortable telling them the results?
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Darby Faubion has been a Nurse and Allied Health Educator for over 20 years. She has clinical experience in several specialty areas, including pediatrics, medical-surgical, critical care, and hospice.
"This has happened to me several times through the years. I think people naturally worry about test results and if they feel like someone can give them the results quicker than they can get them by making a doctor's appointment, they want to do whatever they can to get the information. However, as I have done in the past, I would tell anyone asking me for information that I am not authorized to give out results of any kind. I would also encourage them to talk with their physician and explain that, even though I know some medical jargon and type medical reports, I am not trained on what results could mean or on how to implement a plan of care."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Don't fall for this!! Many times interviewers will ask questions that have the 'do you feel comfortable' phrase to see if you will be nervous under pressure. Listen to the whole question here. A medical transcriptionist has access to patient records every day while transcribing physician's notes, etc., but only medical staff such as a doctor or designated nurse can give test results. This is where your integrity as a medical professional cannot waiver, even for a family member. Show compassion toward the person wanting results, but be confident about why you cannot and will not give them the result yourself.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I know how frustrating it can be waiting on test results. However, my job as a transcriptionist is not direct patient care. I would tell my family member that I am not allowed to discuss any information in any reports that I may see and that she has to either call her doctor's office or make an appointment to go in to get her results."
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