If you had typed a test report of one of your family members and knew they were waiting for the results, would you feel comfortable telling them the results?

How to Answer
Answer Example
Experienced

Don't fall for this!! Many times interviewers will ask questions that have the 'do you feel comfortable' phrase to see if you will be nervous under pressure. Listen to the whole question here. A medical transcriptionist has access to patient records every day while transcribing physician's notes, etc., but only medical staff such as a doctor or designated nurse can give test results. This is where your integrity as a medical professional cannot waiver, even for a family member. Show compassion toward the person wanting results, but be confident about why you cannot and will not give them the result yourself.

"I know how frustrating it can be waiting on test results. However, my job as a transcriptionist is not direct patient care. I would tell my family member that I am not allowed to discuss any information in any reports that I may see and that she has to either call her doctor's office or make an appointment to go in to get her results."

"This has happened to me several times through the years. I think people naturally worry about test results and if they feel like someone can give them the results quicker than they can get them by making a doctor's appointment, they want to do whatever they can to get the information. However, as I have done in the past, I would tell anyone asking me for information that I am not authorized to give out results of any kind. I would also encourage them to talk with their physician and explain that, even though I know some medical jargon and type medical reports, I am not trained on what results could mean or on how to implement a plan of care."

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How to Answer: If you had typed a test report of one of your family members and knew they were waiting for the results, would you feel comfortable telling them the results?

Advice and answer examples written specifically for a Medical Transcriptionist job interview.

24. If you had typed a test report of one of your family members and knew they were waiting for the results, would you feel comfortable telling them the results?

How to Answer

Don't fall for this!! Many times interviewers will ask questions that have the 'do you feel comfortable' phrase to see if you will be nervous under pressure. Listen to the whole question here. A medical transcriptionist has access to patient records every day while transcribing physician's notes, etc., but only medical staff such as a doctor or designated nurse can give test results. This is where your integrity as a medical professional cannot waiver, even for a family member. Show compassion toward the person wanting results, but be confident about why you cannot and will not give them the result yourself.

Written by Rachelle Enns on January 22nd, 2019

Answer Example

"I know how frustrating it can be waiting on test results. However, my job as a transcriptionist is not direct patient care. I would tell my family member that I am not allowed to discuss any information in any reports that I may see and that she has to either call her doctor's office or make an appointment to go in to get her results."

Written by Rachelle Enns on January 22nd, 2019

Experienced

"This has happened to me several times through the years. I think people naturally worry about test results and if they feel like someone can give them the results quicker than they can get them by making a doctor's appointment, they want to do whatever they can to get the information. However, as I have done in the past, I would tell anyone asking me for information that I am not authorized to give out results of any kind. I would also encourage them to talk with their physician and explain that, even though I know some medical jargon and type medical reports, I am not trained on what results could mean or on how to implement a plan of care."

Written by Darby Faubion on January 22nd, 2019

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