Medical Transcriptionist Mock Interview
Master 30 Medical Transcriptionist interview questions covering accuracy, medical terminology, and HIPAA compliance.
Question 30 of 30
How do you handle a patient yelling at you?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Many times you'll have sick patients visit your clinic and you'll find yourself in the wrong place at the wrong time. Tell the interviewer how you would handle an upset patient. Would you allow them to vent and listen to the concern or would you stop the conversation once you noticed it was going to be heated?
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When I've had patients yell at me I just listen. Most times I've found that they are just upset with the situation and not at me. Once I'm able to hear their concern I can sometimes help them with the problem and make them happy."
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