Medical Transcriptionist Mock Interview
Master 30 Medical Transcriptionist interview questions covering accuracy, medical terminology, and HIPAA compliance.
Question 27 of 30
Has there ever been a time that a supervisor was rude to you in front of another employee, and how did you/would you handle the situation?
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Darby Faubion has been a Nurse and Allied Health Educator for over 20 years. She has clinical experience in several specialty areas, including pediatrics, medical-surgical, critical care, and hospice.
"I did have a supervisor who yelled at me in front of other employees at a previous job. While the situation was very upsetting, I held my composure and asked to speak with her privately. When we were in her office, I told her how her outburst made me feel and asked what I could do to help remedy the situation. She was apologetic and explained to me that something had happened that was not related to me at all and that her emotions got out of hand. Before the day was over, she apologized to all of the employees who witnessed the outburst. I think it is important to remember that we all have days when things don't go as we would like and we need to be kind, even if others are not quick to be kind to us. A little kindness goes a long way when resolving conflicts."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Knowing how to keep your cool in a stressful situation is important no matter what job title you hold. While no one wants to be embarrassed or made to feel inadequate, if a situation should arise that is uncomfortable, the interviewer wants to know that you will handle it professionally. You can share a personal experience, as long as you remember to end the answer on a positive note.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"We all have days that we may feel a little 'out of sorts.' That's understandable. While I don't like the idea of being made to feel inadequate or having someone be rude to me, I have learned to try and remain calm and display a professional attitude. If a supervisor were to be rude to me, I would ask him if we could speak privately and discuss the situation. Making a public display of my feelings may only add to the frustration of the moment and that would not be beneficial to anyone."
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