Everyone handles stress and pressure differently. Tell the interviewer how you react to highly stressful situations.
"As a Home Health Aide, I fully expect to be put into stressful situations and am able to professionally handle a broad scope of pressure. My current supervisor, if you call for a reference, will also be able to attest to my coping strategies when under stress and pressure."
Being a Home Healthy Aide worker is a very demanding career path, both emotionally and physically. Talk to the hiring manager about why you chose this type of work and what keeps you excited about coming to work on a daily basis.
"I grew up with two parents who were both in the medical field. The idea of helping people who couldn't help themselves really appealed to me. I find the work challenging and rewarding and have never regretted my decision to become a Home Health Aide."
No matter how difficult the day is, it is very important that you always bring your best. Discuss with the interviewer how you are able to do so, and what keeps you motivated even on the most difficult days.
"I am motivated to do my best every day because I realize how heavily my patients rely on me. Some days, I am all they have. That is motivation in itself."
Having a positive work philosophy is very important to potential employers and this is a great opportunity to display your dedication to your career. Tell the hiring manager how you feel about work.
"My philosophy towards work is that if you choose a career that you love, it will never feel like a drag. I chose this career because it left me feeling whole, even after a busy day. People rely on me and I am able to help them to live a life with dignity."
Receiving criticism and negative feedback can be a disappointing, and sometimes emotional, experience. How do you handle this type of situation after an exhausting day? Assure the hiring manager that you are able to react appropriately to the emotions of a demanding workday.
"I am very used to demanding work days and do always welcome feedback from my supervisor. I would hope that, despite the circumstances, that my supervisor would approach me in a professional and kind manner if criticism is required. I would absolutely welcome the conversation as I am always looking to grow in my abilities."
Talk openly to the interviewer about a challenging situation that you have faced at work. Tell the interviewer how did you succeed in this situation.
"One of the most difficult situations that I have had to face on the job was a patient who suffered from dementia. He would frequently become agitated, restless, and sometimes angry. I would patiently remind him of a conversation in a way that suggested something rather than making him feel like he was forgetting. I also encouraged him to leave notes to himself for the purpose of recollection. Eventually, his state deteriorated and he needed more full-time care than I could offer but we certainly made his situation work well for him as long as we could."
As a Home Health Aide, you may be asked to work an unpredictable schedule so that you are available based on your patients' needs. Display to the interviewer that you are willing to be a team player.
"I understand that in this line of work, my schedule will be unpredictable at times. I am happy to make myself available, as needed."
As a Home Health Aide, you will have many rewarding experiences with your patients. Display to the interviewer that you are able to connect with your patients and find reward in your career.
"I have had a multitude of rewarding experiences in this career but I would say that the one which impacted me the most was a patient I had with severe autism. She was just 9 years old and had the biggest smile on her face every day I showed up to her home. We would play some games and we made a very strong connection during the time that I cared for her."
Discuss with the hiring manager your short-term goals and how they align with what this particular position is offering. The interviewer needs to see that this is a great fit for both of you. Tie in how you believe your own career goals will be met by this particular organization.
"My short-term career goal is to gain further experience working with adults with mental and physical disabilities. I understand that this is the bulk of your organizations' focus which is a large part of why I applied with you. I feel that there is a strong match between what I am seeking and what you are offering."
As a Home Health Aide, it is a great asset to be able to bring a wide variety of experiences to your potential employer. Tell the interviewer all about your experiences in your career thus far.
"In my 8 years of experience as a Home Health Aide, I have worked with a large variety of diagnoses that include neurological disorders, patients with debilitating brain injuries, children with severe autism as well as the elderly in a hospice setting. All of these experiences amount to me being a very well rounded hire."
Most employers in the Home Health arena will require you to have a clean criminal record. If you are comfortable with a criminal record check, the answer is simple: 'Of course!' If you have a mark on your record, you should absolutely be upfront about it. The employer will appreciate your honesty and transparency.
If you have ever faced an uncomfortable situation, on the job, be sure to tell the interviewer a bit about it and focus primarily on how you resolved the issues. Be careful to avoid any negative comments about a patient or previous employer. You can keep your answer simple so long as you focus on showing the interviewer that you are capable in uncomfortable situations.
It is important to show the hiring manager that you are able and willing to put your patients first - even in unexpected situations. Are you the type to be willing to cover for a co-worker, or are you the type to complain and leave your patients high and dry?
"My primary dedication is to the health and safety of my patients. If my replacement doesn't arrive on time, it is my duty to remain with the patient until that replacement arrives or until an alternate solution is found."
The way in which you see yourself will tell the interviewer a lot about you. Make sure that you keep your answers positive but avoid coming across as arrogant. Keep your answers related to your work ethic as well. Be prepared to support your answers.
"Three words that I would use to describe myself would be: Reliable, Honest, and Hard-Working. I say this because I truly do put my patients first. They can rely on me to work overtime when needed and I would never avoid work for my own self-gain."
As a Home Health Aide, it is a really good idea to not only do what is required of you but to also go above and beyond for your patients. Talk to the interviewer about a time when you have done so.
"I had a patient last year who had an accidental fall when she was home alone. She ended up being hospitalized for a few weeks because of a broken hip. I took time after work to visit her a couple of times per week. She really appreciated the gesture, as did her family."
This is a tricky question because you want to display a fine line of confidence, being a team player, and being able to admit when you are in error.
"I would not appreciate being corrected in front of a patient, as I would not want the patient to lose confidence in my abilities. I am always open to feedback, in an appropriate time and place. If a co-worker chose to correct me in front of a patient I would gracefully accept the feedback but would request, in private, that they handle it more professionally in the future."
As a Home Health Aide, you will be heavily relied on to be punctual and present for work. Assure the interviewer that they will be able to rely on you, should you be the successful candidate.
"I do consider myself to be very reliable. My previous supervisor often commented on the fact that I was always early for work, and rarely asked for time off. I understand that my patients rely heavily on me and I would never want to let them down."
Do you have strong references from previous employers that you could present as evidence of your character and work ethic? It's always a great idea to bring any references with you to your interview. Briefly, discuss how you feel your references would describe you.
"I am confident that my references would describe me as reliable, always in good spirits, and always empathetic. I have brought a list of references for you to call, as well as one written reference, for your review."
Tell the interviewer about any times that you have had to perform First Aid or CPR on a patient. Also, let the interviewer know if you have valid certifications or if these need to be renewed.
"I am currently certified in First Aid and CPR and these certifications are valid for another 2 years. Fortunately, I have never had to perform CPR on a patient but I have performed First Aid on multiple clients due to falls, cuts, and other minor injuries."
As a Home Health Aide, you should be well versed in much medical terminology. Assure the interviewer that you are confident in your medical terminology skills. This is a great time to discuss any related coursework that you have completed.
"I have a strong understanding of medical terminology and have taken 3 related courses. The most recent course was last Fall. In addition to this, I am dedicated to taking notes of any terms that I do not know, and will learn them on my own time."
Strong documentation is very important in the Home Health field. Assure the interviewer that you are aware of its importance and give a supporting statement that shows your dedication to documentation.
"Proper documentation is one of the most important things that I can do on the job. Logging medications, incidents, concerns, and having clear communication is all vital as a Home Health Aide. I assure you that I am very strong with documentation."
Are you the type of person to welcome feedback on the job? Talk to the hiring manager about your ability to take direction.
"Yes, I do take direction very well and understand that I must do so in order to properly care for my patients."
Are you interested in a long-term career within medical, or is being a Home Health Aide merely a stepping stone until you know what you'd like to do for a living? Assure the hiring manager that if they hire you, it will be the right choice for the long term.
"If I were the successful candidate for this role, rest assured, I would work with you for a very long time. Being in the medical field has always been my end goal and I truly enjoy what I do."
As a Home Health Aide, you will be very busy and required to follow a tight schedule on most days. Talk to the hiring manager about your ability to manage your time well.
"Only once in the past year did I run behind on my schedule. I am very confident with my ability to efficiently manage my time."
Most employers will have their own training, and steps to take when you are given an unusually difficult patient. This is a great time to ask the interviewer what their preference is while giving an example of your own experience. Be sure to avoid complaining about any patients or speaking negatively about any previous employers.
"I have had very few patient's resist my care but when it has happened in the past, I am sure to document any of the events, in detail. I always continue to be nice, caring and empathetic to the patients' situation. If it is very challenging to the point where I cannot properly, or safely, do my job then I will consult my supervisor. How do you prefer that these types of situations are handled?"
It is absolutely okay to brag about yourself a little bit when answering this question! What do you feel are your highlights as a Home Health Aide, and how will that benefit this particular employer?
"I have been told by previous supervisors that my greatest strengths include my ability to have compassion with even the most difficult of patients and situations. I am able to bring empathy to every scenario and keep my personal feelings out of the way if a patient is being unkind or rude. This benefits my employer because they can have confidence that I bring grit, and will not leave a situation because it is deemed too challenging."
This is a great time for you to brag about yourself and your abilities a little bit! Talk about positive feedback that you have received from previous employers or any positive performance reviews that you have had recently. What makes you a memorable candidate?
"I come with excellent references and great performance reviews that I am happy to provide to you. My clients frequently say that I am the most attentive Aide they have ever had."
Take the interviewer through your experience as a Home Health Aide. They are looking for you to bring your resume to life for them so that they can fully understand your path and assess if this position is a fit for you.
"I have been a certified Home Health Aide for 8 years now. I started my career as an assistant and then worked my way into an independent role. Now, I feel that I am ready to be a team leader and take on more responsibility which is why your particular position interests me so much."
Having a reliable source of transportation may be important to the interviewer, and could potentially be a requirement for the position depending on the types of clients that you service. If you have your own transportation: 'I have my own vehicle and a valid drivers' license. Yes, I am able to take myself to and from patients' homes with ease.' If you do not have your own transportation: 'I utilize public transit which has always been a very reliable method of transportation for me. I am also able to take a taxi when needed.'
Home health and personal care aides help people who are disabled, chronically ill, or cognitively impaired. They also help older adults who may need assistance. They help with activities such as bathing and dressing, and they provide services such as light housekeeping. In some states, home health aides may be able to give a client medication or check the client's vital signs under the direction of a nurse or other healthcare practitioner.