What is the most difficult situation you have had to face and how did you tackle it?
Talk openly to the interviewer about a challenging situation that you have faced at work. Tell the interviewer how you succeeded in this situation.
"One of the most difficult situations that I have had to face on the job was a patient who had dementia. He would frequently become agitated, restless, and sometimes angry. I would patiently remind him of a conversation in a way that suggested something rather than making him feel like he was forgetting. I also encouraged him to leave notes to himself for the purpose of recollection. Eventually, his state deteriorated, and he needed more full-time care than I could offer, but we certainly made his situation work well for him as long as we could."
