"For me, as an experienced designer, one of the essential parts of the creative process is the initial brainstorming phase. When I help clients envision a project, it requires asking a lot of questions. In this discovery stage, I akin my approach to that of a counselor. I walk my clients through some design ideas and tell them about the process required to deliver the results. Some clients have concerns or opinions of their own. (Situation) One client, in particular, insisted that their preferred design style was minimalistic; however, they had a strong draw to the mid-century modern look. (Task) I was curious about the appeal since I found that their initial discovery and the conversations we were having mid-project were clashing. (Action) I offered samples and asked many specific questions. (Result) It turns out that my client did indeed prefer a minimalist look; however, they loved the clean lines, shapes, materials, and fabrics used in mid-century modern design. Once I was able to overcome that communication roadblock, the project went off without a hitch."
