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Advice
Tell the interviewer about a time you came into contact with some type of patient, be it a child, a relative or maybe in a voluntary situation or at a school or college or another workplace.
Answer examples
"Before entering this career field I'd always worked in customer service roles. I enjoy interacting with customers and making them happy."

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User-Submitted Answers

1.
At my mom and school.
2.
I learned basic skills dealing with patients hands on at Smokey Point Institute of Dental Assisting.
3.
I never actually dealt with a patient but learning from taking care of kids it comes naturally.
4.
I learned my basic skills when I was learning how to be an assistant at college. We had a mock clinic before the school year ended and patients from the city came and we interacted with them and did procedures with them.
5.
From my several jobs in customer service over the years.
6.
I did look after an elderly lady when I was younger. She could be described as pernickity. I had to quickly adapt as well as set out my boundaries with her.
7.
I was an Etna before an assistant so I picked up my skills from that work experience.
8.
At school, my teacher was very informative, and my ex-tern ship was a great experience as well.
9.
Well I attended abc dental school where I learned the basics with how to deal with patients. But over all I have gained most of my exprience while working on the job.
10.
I learnt through my colleagues and through my certificate program.
11.
In school and also in my first job working as a dental assistant.
12.
Through my recent jobs working in customer service.
13.
I used to work for a retailer store and during my time there I was able to experience dealing with customers and picked up ways to deal with all the different customers. I got to develop my communication skills and problem solving skills.
14.
From each of my previous jobs I developed great interpersonal skills, a fantastic ability to communicate with people whilst also making them feel comfortable and at ease.
15.
I work in retail for a whole year so I got alittle experience when it comes to customer service.
16.
I was taught through college and then as I worked in the dental field I gained more experience.
17.
I have delt with patients at my current job at the ronald mcdonal house. Though not all the residents are patients, I have still experienced providing care.
18.
I have learned from watching the more experienced staff members around me. Learning what the dentist would say.
19.
I learned basic skills dealing with patients at internship. There, I met some really nice patients and enjoyed conversation with them. Previously, I worked in retail for a number of years and communicated well with customers as well.
20.
At the school I was certified at.
21.
My current position has provided me with the insight needed to assist others. I would not be where I am today without this opportunity. I have.
22.
I was a caretaker for my Mother during her illness.
23.
From my graduate studies I learned the basic skills which we require for dealing with patients.
24.
Many years ago I learned by working in the human services field.
25.
I have learnt my own way by learning how many types of people there are and so adapting has helped me to deal with patients.
26.
I think everyday life experiences as well as being a mother.
27.
I have a lot of experience with customer service and dealing with others personally. I would like to think I am a people person.
28.
In the dental program we had to bring patients, and I love it when we have to gave them oral instructions, and show them the proper way to perform flossing and brushing.
29.
Before I embarked on the dental assistant career path, I was a customer service representative, this is where I learned how to interact with people.
30.
I learned basic skills dealing with patients at my school.
31.
In the health care sector assisting the health care professionals in delivering excellent care to patients.
32.
At school. Weather it was in class learning, or in the clinic observing. Also, communication skills outside of school.
33.
We did a lot of communications work in first year, a lot about asking open ended questions, having respect and building rapport.
34.
In my practice, also studied online information. I was trained by a co worker who was also a dental assistant.
35.
I learned basic customer service skills when I worked retail.
36.
In the workplace with time.
37.
I feel like I'm just a people person and that came naturally. However in a clinical setting, I learned certain ways you interact and talk to patients from the North Georgia School of Dental Assisting.
38.
I learned my basic skills through my online course but I have also learned how to handle people through previous experience.
39.
Bar tending you become very personable and learn a lot about your customers or "patients"
40.
I have never worked with patients but I am eager to learn from someone experienced with proper chairside manner and a love for the industry.
41.
At my school and previous employer.
42.
I learned my basic skills when I was learning how to be an assistant in college.
43.
I learned basic skills of dealing with patients through past work experience. I think you also learn in your day to day interactions with people ways to relate and deal with them. I always try to think if I were in their situation how I would feel, react, and what I would expect from the person on the other side in response to my situation.
44.
I learned some basic skills dealing with patients by going to Salt Lake Donated Dental and doing some service there. It was very good practice to see how to interact with customers and to start helping them right away with anything I could do for them.
45.
On the job training you develope these skills when working with people and by listening to them.
46.
I do hospitality at my church.
47.
Well I started with working in retail doing customer service.
48.
I have years of experience in customer service so I apply a lot of that experience in the dental clinic setting.
49.
Past job experience of 13 years.
50.
I haven't got medical experience.
51.
Through working as a dental assistant.
52.
I've been working in customer service for over 7 years. So I believe a lot of my practice transferred from there.
53.
I learned the basic skills when I worked at Walmart wheni had to help customers and make sure their needs were met.
54.
During my college days.. I learned the most about handling and dealing with the patients.
55.
I have previous worked in customer service I apply the basic principles of being respectful and polite then during my study I learnt about patient privacy and confidentiality.
56.
My schooling and my job now my customers are like my patients I guess you could say.
57.
I enjoy helping others. The skills learned throughout the years of wanting others to succeed, and from Kaplan. The instructors there teach you how to be a better you.
58.
Trillium College and Chemong Family Dental. Being in retail for 15+ years has helped aswell.
59.
In college in the clinical portion of the program.
60.
At school practicing in maniquins and in chair side assisting.
61.
My school and also a lot from the offices I extern at.
62.
During my dentistry days.
63.
In our clinic at school and we did externships. Also my internship over the summer.
64.
I believe the basic skills I have, are things I learned growing up. Such as being polite to patients, organized, and detail oriented.
65.
I learned from experience from 7 years of being a dental assistant.
66.
In school and enternship and job.
67.
I first learned how to deal with patients when I was a CNA. I'm learned more when I was interning for the dental offices and when I was in school for my CNA and my CDA.
68.
I like to think of the patient as family, if they were my family I would want them to feel comfortable, informed, and all in all at ease with their dental experience. Although I have had no time around patients, they are human just like me. I will treat them how I would want to be treated.
69.
I've been working at Harmony Hall in Columbia for 2 years as CNA.
70.
I was trained in my previous job.
71.
My experience has helped in dealing with my patients.
72.
Over the years through customer services and relations dealing with the public.
73.
At Ross Medical education center.
74.
Probably from being in a large family, and retail jobs.
75.
Courses I have taken throughout the years.
76.
I have learned basic people skills all throughout life, we all encounter people in different ways in all kinds of environments.
77.
From the dental assistanting class.
78.
At the dental assistant technology program I was currently enrolled in last year.
79.
I learned all from my previous boss.