First and foremost, prioritize your daily tasks. Maybe there is an operation due early in the morning, so you must ensure that the dental surgery room is prepared and the instruments are all laid out correctly. Share with the interviewer how you remain organized throughout the day.
"In my current role, I build the daily schedule for each technician and provider. It's important for me to pay attention to detail so I pair the technician and provider appropriately, time all procedures accurately and not overbook the dentist."
Entry Level answer example
"I believe that the key to keeping an organized office is to be properly trained in the software programs, pay attention to the schedule, and avoid overbooking the dentist. Also, confirmation calls to future patients are a lifesaver!"
Experienced answer example
"I use a variety of techniques for organization. I used our internal booking system with diligence. Also, I make sure to call all appointments the day before, to confirm their time. It's amazing how one or two late clients can change your entire day. Also, I have a checklist for the office team to ensure they know the expectations for the day when it comes to supplies, cleaning, and equipment sterilization."