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Cosmetologist Interview
Questions

25 Questions and Answers by Elisabeth Walter

Updated August 20th, 2018
Question 1 of 25
What excites you about designing hair styles?
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How to Answer
"I love being creative and finding ways that will be more flattering to enhance my client's eyes or jaw line. I get a lot of ideas from clients and I love making them happy."

Is it the creativity? Is it customer satisfaction? What gets you going when you get to try new styles on your clients?
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1.
What excites you about designing hair styles?
"I love being creative and finding ways that will be more flattering to enhance my client's eyes or jaw line. I get a lot of ideas from clients and I love making them happy."

Is it the creativity? Is it customer satisfaction? What gets you going when you get to try new styles on your clients?
Elisabeth's Answer #1
"I love being creative and finding ways that will be more flattering to enhance my client's eyes or jaw line. I get a lot of ideas from clients and I love making them happy."
Christine's Answer #2
"Answer example, "There is so much you can do with styling and designing hair. It excites me that you can make a statement by simply designing hair in a certain style."
2.
Tell me about your experience styling hair?
Think about your clients, their hair, colors, and ways you have helped them get the look that they want. Even if your clients were all from hair school, talk about the ones who kept coming back. Those client relationships show you are competent in your skills and knowledge. What are some of the best moments from your experience? What were some of the challenges and how did you overcome them? Give the interviewer a brief summary of your experience and what you have learned.
Christine's Answer
"Answer example, "I went to school for cosmetology for 4 years and interned at one of the top salons in the NYC area. I have worked with clients privately for events and have gained 5 years experience in the salon I currently work with."
3.
What aspect of doing hair is most challenging for you?
Are you new to color? Do you have trouble with ethnic hairstyles? How do you feel about client interactions? Doing hair can be one of the most fun and challenging aspects of working as a cosmetologist. If you are new to the career, you may still feel a little shaky about making conversation with your clients. You may feel nervous about creating certain styles or big changes on a person. As you talk with the interviewer, explain the challenge but focus on what you're doing to overcome it. When you're new, it can be hard to have confidence in your skills. Practice makes all the difference! Answer with confidence about what you already know and then reassure them you are working on perfecting those areas where you're not as strong.
Christine's Answer
"Answer example, "I am always trying to challenge myself to explore hair and makeup styles that make me a better cosmetologist. Keeping up with latest trends and be at the forefront of fashion is a great challenge for me."
4.
How do you communicate with clients who are introverted or shy?
Give an example from your experience. Here's an idea of how to approach this:

"I had a new client who wanted her haircut but had trouble communicating what she really wanted. I showed her pictures and gave her time to think it through. I described what I recommended based on her current style and the pictures she showed me. Once we figured out what she needed, I asked her questions to get to know her and told stories I thought she might like. It can be hard to break the ice, but I've learned ways to communicate with even the most shy individuals."

Some people get tense in social settings. Helping your clients relax will help them to feel more comfortable and might also help them know better what they really want.
Elisabeth's Answer #1
"I had a new client who wanted her haircut but had trouble communicating what she really wanted. I showed her pictures and gave her time to think it through. I described what I recommended based on her current style and the pictures she showed me. Once we figured out what she needed, I asked her questions to get to know her and told stories I thought she might like. It can be hard to break the ice, but I've learned ways to communicate with even the most shy individuals."
Christine's Answer #2
"Answer example, "I consider myself an ambivert and am therefore easily adaptable to both extroverts and introverts. I ask a lot of probing questions and build a relationship with a client to ensure they are comfortable to connect."
5.
How do you help clients choose the best hair style?
When a client comes to you looking for a change, how do you help them make the best decision? Do you ask them to look through magazines to find their ideal haircut? Do you make sure they're not making a last minute emotional decision? Your job is to help identify what clients like and make sure that you are both on the same page about expectations. Explain that you know how important it is to have clear communication with your clients in order to give them what they want.
Christine's Answer
"Answer example, "I work with clients to find out what look they are going for. If they are looking for a classic look, we will explore statement up-do or if they are looking to stand out, we will talk large wavy curls. I ask clients about the event or occasion they are styling for and we work from there."
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