Prior to your interview, think back to a time when you were able to reflect back upon a time you could have communicated to someone better. While the example you talk about could come from any situation, make sure that the situation you describe can show how you learned a lesson and took action to make the situation right. No matter how you answer, make sure that your interviewers walk away from your time together knowing that you are cognizant of the fact that your communications are very important as a resident and that you will take each and every conversation at their institution seriously.

"On a busy day during my clinical rotations in an urgent care clinic, my preceptor and other physicians were trying to keep up with high patient volume that day. With one patient, my preceptor let me handle the patient follow up after examination to discuss next steps and a treatment plan. Knowing that time was running short for clinic to close, I hustled through my conversation with a patient. As I went to close, my preceptor jumped in and finished with some great points of education and follow up with the patient. After the patient left, I learned a very valuable lesson from my preceptor that day and that was the only worry about the task at hand with the patient in front of me at the time. This is a lesson I will carry with me for the rest of my career as a physician."