The interviewer is looking for a 'YES' from you on this answer. If you have never been part of hiring clinic staff, let the interviewer know but that you would be comfortable doing so. If you have had the opportunity to hire clinic staff to tell the interviewer what your role was. Did you review resumes and determine who would come in for an interview? Did you direct the questions and answers? Where you the one that called candidates for follow-up interviews? Did you conduct phone screenings?
Audiologist Interview Questions
Are you experienced in hiring clinic staff? Is this a responsibility that you are comfortable with?
"I was responsible for being a part of the hiring panel for our last three staff members. I developed the interview questions as well as leading the discussions afterward to make a decision on a candidate."
Do you enjoy visiting clinics, hospitals and schools while working?
As an Audiologist you enjoy visiting clinics, hospitals, and schools- they keep you busy and employed! Have a short example/story available for each location and why you enjoy working there. Do you enjoy working with kids in the schools? Enjoy the busy days at hospitals? Tell the interviewer why you like working at all locations.
"I haven't had the opportunity yet to work within the school system. Does this position support the local school system?"
What type of work environment do you thrive in?
Busy, quiet, one on one, within a team or independently, you can do it all. This question can be your ticket to find out what type of work the particular position is for. Turn the tables and ask the interviewer to explain what type of environment the job is in, what experience you have working in that environment and add how you can add to it.
"I thrive in a work environment that is positive and uplifting."
"The work environment that I thrive in most is on a team. Being a recent graduate, there is comfort in knowing I have coworkers to bounce ideas off of."Rachelle's Answer
You are very clear on the work environment that you prefer, and why, which will allow the interviewer to understand your needs on the job clearly.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Do you prefer working with children or senior citizens?
Because you've done your homework on the position you are interviewing for, you'll want to answer the question based on the particular vacancy. If you are applying to work at an elementary school, then your answer should be working with children. Working at a VA clinic? Your answer should be that you enjoy working with adults best. If you would like to mention both adults and children just follow each with a brief reason why.
"I enjoy working with both populations. I enjoy learning and spending time with senior citizens and I also like having fun with children. "
How well did you work with the front office staff at your previous job?
As an Audiologist you know that you can't possibly take care of everything on your own, you need a strong administrative staff. Tell the interviewer how you've built strong working relationships with your staff and you attribute your success to them today. You can highlight a few of the administrative tasks that they perform that you are grateful for. By showing your appreciation towards your staff you'll show the interviewer that you are a team player.
"The front office staff is the reason my clinic runs so efficiently and smoothly. They handle all the administrative duties as well as my calendar. I'm very greatfull to have a wonderful team."
Have you ever fitted a patient with a hearing aid, and it went wrong? Maybe the device did not work properlly?
If you don't have a story to share on this topic just tell the interviewer how you would handle the situation. Because technology can fail sometimes you will keep an open relationship with the patient and let them know that they can come back if a problem arises. You'll address the situation calmly as to not upset the patient if they are already upset or irritated.
"I encountered an issue with a patient last week that was actually a simple fix. My technician had fitted the device with the wrong battery. We swapped out the battery and it worked fine."
"This happened to me during my externship. I was ready to fit my patient with new Marvel hearing aids, which I had already preprogrammed. When it came to the actual fitting, the hearing aids would not turn on. Because the patient was in the appointment already, I calmly excused myself and made a call to Phonak. It was explained to me that I put them back into “shipping mode,” and they helped me reset them."Rachelle's Answer
Your answer shows a strong ability to troubleshoot while remaining calm. Good response!Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
How would your peers describe you?
When answering this question you will want to consider qualities that are relevant to this position. Good communication skills, attention to detail, and technical mindset are all important characteristics for any Audiologist. Show off your strengths, like having a good attitude when faced with a difficult situation or being willing to go above and beyond expectations to help someone out. Don't be afraid to brag a little, but keep it relevant.
"My peers would describe me as a passionate, hardworking contributor to the workplace."
What is your greatest strength?
This answer needs to be memorized. Hiring managers will ask this question every time. Be confident in your strength and relay how it will be an added bonus to the team.
"My greatest strength is that I am a true team player. The saying 'It's not my job' does not exist for me. Sometimes this means that I help with administrative tasks and sometimes this means that I help order supplies. Whatever the team needs, I am committed to getting it done."
"My greatest strength is my patience. Working with difficult patients takes a great deal of patience which can be challenged each appointment but learned techniques and tricks to help me keep my cool."
What type of workplace culture do you create for your team?
The interviewer knows you are a good candidate by reading your resume, now they want to know if you are easy to work with. What would others say about your management style? How does your workplace culture impact the attitudes of your employees? Answer this question with the style of management you have. Do you run a tight ship with a buttoned-down attitude or show flexibility to your employees.
"I strive to create an open and honest welcoming work environment."
As an audiologist you must be able to think on your feet. Would you consider yourself more of a critical thinker or a creative problem solver?
As an Audiologist, you sometimes have to be both creative as well as a critical thinker. Explain to the interviewer how you have to be more creative in order to get a test accomplished with an autistic child. Tell the interviewer how you use your critical thinking skills when you are trying to determine a diagnosis with an elderly patient. Have examples of both ready to share if time permits.
"I have to put my creative problem-solving hat on when working with autistic children and apply critical thinking skills with my difficult cases."
Other than your audiogram, how do you assess a patients needs?
Caloric test, Auditory reflex testing, Tympanometry OH MY! There are a number of tests you can perform on your patients depending on their symptoms. If you are applying for a position within a clinic that specializes in cochlear implants then discuss your experience with Electrocochleography and Video Head Impulse Tests. Know the speciality and speak to the testing that would be performed there.
"I work closely with our SLP's to develop a plan for the patient after performing an audiogram."
"There are several different ways to assess a patients' needs other than the audiogram. I believe that one of the most important ways is to ask the patient where they are struggling or in what situations they would like to hear better. Through case history, I can determine what my patient's symptoms are, and I have a whole plethora of assessments other than the audiogram in my toolbox. An additional way to assess patients' needs is to talk to other providers that they may be working with the patient. By working on a multi-disciplinary team, I can determine how to treat best and help my patients."Rachelle's Answer
You showcase a wide variety of approaches that brings your experience to life for the interviewer. Good response.Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Have you ever had a patient want to return a hearing aid? How did you handle that?
This question is intentionally asked to see how you interact with patients. Of course, you can't take a used hearing aid, but what you can do is find out why the patient wants to return it. Is it not comfortable? Are they not using it correctly so they feel it doesn't work? Is it a cost issue? Because of your ability to interact with patients, you'll be able to let the interviewer know that you'll take the time to meet with the patient, hear their concerns and figure out a plan together.
"I have had a patient want to return a hearing aid because it was uncomfortable for them. Come to find out, the patient didn't place it correctly after they left my office. After a bit of education, we were able to get a good fit for the patient."
"The first step to approaching this problem was determining why the patient wanted to return their hearing aids. Once I was able to determine the cause, I was better able to sit down and make a plan with the patient. For example, one time, the patient did not feel as though the hearing aids were providing him with enough benefit. Upon inspection, I was able to notice that his hearing aids were not inserted correctly. After sitting down with him and reinforcing how to insert his hearing aids, he perceived more benefits and, in the long run, decided to keep the hearing aids."Rachelle's Answer
You show a great ability to troubleshoot and spend time reverse engineering problems and concerns. Nice work!Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
Do you feel that you personally benefit from this career choice? How so?
Steer clear of the obvious salary, time off and flexible schedule answer. The interviewer wants to know how you this career field has made you more empathetic, more organized or even a better person. Think back to the time before you became an Audiologist and how you are better now because of it. Share a story or a characteristic with the interviewer.
"I have a personal satisfaction knowing I'm helping patients achieve a fuller life with my help."
"This career has made me more empathetic. I have always known I wanted to help people. This career path gives me personal satisfaction, knowing I am helping patients and their families achieve a fuller life."Rachelle's Answer
Your answer shows a genuine enjoyment for your work, and a desire to help others, which is great!Was this answer helpful? Yes (1) or No (0)Thank you, your vote helps us display the best answers.
How do you currently follow up with your patients to monitor the status of their hearing aid?
As an Audiologist, following up with your patients is very important. You may follow up with patients differently based on their diagnosis and your concern. Give a few examples. Discuss how you check in with the parents of a child that was just fitted with a cochlear implant every day and how you follow up with an elderly patient monthly that just needed a battery replaced in their hearing aid. You provide excellent customer service, relay that to the interviewer.
"I give each of my patients a courtesy call once a month."
"Throughout all of my clinical placements, follow-up was stressed. During the trial period, we would see our patients three times to make sure they were satisfied with their hearing aids. During these appointments, we would answer any questions they would have. Additionally, we also recommend patients return every 4-6 months for a clean and check, or more frequently if they are having any problems."Rachelle's Answer
This seems like a significant amount of follow up and patient care :)Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What procedures do you recommend using when giving a patient their initial exam?
As an Audiologist, you'll do everything from examining patients who have hearing, balance, or related ear problems, keep records on the progress of patients or fit cochlear implants. Tell the interviewer the particular tests and steps you would take with a new patient.
"The initial exam consists of the history intake and overview of why they are there to see me. "
"During the initial exam, I would take an extensive case history to determine why the patient was being seen. Following, I would complete otoscopy, tympanometry, air, and bone conduction testing, speech reception, and word recognition testing and would end with counseling and recommendations."Rachelle's Answer
It sounds like you have a well-organized, airtight process for initial exams. Great response!Was this answer helpful? Yes or NoThank you, your vote helps us display the best answers.
What learning experiences, or events, would you like to attend that might improve your own education?
If a walk-in arrived at your office for an initial visit but had no appointment and you were really busy, how would you make time for the potential patient?
If you had to choose a career other than audiology, what path would you choose?
I'd like to further understand your current role. Walk me through your process when examining a patient.
When did you decide you wanted to be an audiologist?
What form of aural rehabilitation do you use in your current position?
How would your patients describe you?
What are your salary requirements?
What is your biggest weakness?
In your current position are you responsible for managing inventory and ordering equipment such as hearing devices?
Do you feel that it is important for an audiologist to learn sign language?
Have you recently volunteered your services as an audiologist? Is volunteer work important to you?
What do you do to challenge yourself professionally?
Tell me about you post-secondary education. What was your favorite course and why?
How do you market yourself to attract new patients to your practice?