Audiologist Mock Interview
Practice 30 Audiologist interview questions covering diagnostic skills, patient care, and clinical technology.
Question 10 of 30
If a walk-in arrived at your office for an initial visit but had no appointment and you were really busy, how would you make time for the potential patient?
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Community Answers
Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
"My administrative staff has 4- 15 minute time blocks built into my schedule for situations just like that. If these time blocks aren't used for walk-ins I'm able to utilize them for administrative time."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Because you have an awesome administrative team you'll look to them to help you find room in your schedule to see this patient. Let the interviewer know that you'll take a few minutes to introduce yourself to the patient, explain that there are no openings but that you will do your best to see them as soon as possible. Relay to the interviewer that you will want to give the patient as much information about the wait to avoid any grumpy patients. You can also let the interviewer know that you can see if other staff members can step in and assist to help free up some time in your schedule.
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Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
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Anonymous Answer
I never want to turn away anybody who needs help. That being said, it also is not fair to take away time from patients who are on my schedule. The first thing I would do is introduce myself to the patient and explain that there is no opening, but I will do my best to see them as soon as possible. I would also look to my coworkers to see if anyone else had free time to help out.
Rachelle's Feedback
This is a fair approach and one that shows you care about the people who come to you for help.
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