Accounts Receivable Specialist Mock Interview

Practice 30 Accounts Receivable Specialist interview questions covering collections, aging reports, and payment reconciliation.

Question 1 of 30

Walk me through your accounts receivable experience.

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Bobbi Witt

Bobbi Witt is an HR Manager and Senior Level Finance and Accounting Consultant. Her experience includes 9 years at a Fortune 500 company where she held a wide range of financial and management accountabilities.

"I currently work for Company ABC as an Accounts Receivable Specialist. This role has been my only A/R position since graduating with my Associates' Degree in Accounting. I'm solely responsible for invoicing, applying payments to the correct accounts, and collections. I am in a department of thirteen other A/R specialists, and I report directly to the accounts receivable manager. I have worked for my current employer for two and a half years and have drastically helped to reduce aged receivables and increase customer cash flow."

Bobbi Witt

I have spent the last eight years as a Senior Accounts Receivable and Collections Specialist for my last company, so I feel prepared to take on additional responsibilities. I oversaw a team of 3 A/R Specialist and focused primarily on keeping A/R current and collecting from customers that were 15 days late. There were a total of four team leads and my department had the lowest DSO for over 3 years (how long I have been a team lead). This is something I'm very proud of and it shows how diligent my team is to collecting payment on a timely manner.

Ryan Brown

Ryan Brown created and launched MockQuestions in 2008.

Bring your resume to life, walking the interviewer through a brief history of your accounts receivable experience. This question is open-ended, and it can be easy to give a long-winded answer. Remain focused by discussing your past job titles, how long you were employed there, and the volume of work you handled. You could also explain the type of customers you were typically working with, or what your most significant achievement was in each role. Mention one thing that you enjoyed about each job. This question offers an excellent opportunity to show the interviewer your passion for accounts receivable.

Ryan Brown

Ryan Brown created and launched MockQuestions in 2008.

"I have spent the last eight years as a Senior Accounts Receivable and Collections Specialist. I currently oversee a team of three A/R specialists, focused primarily on keeping accounts receivable current by collecting from customers 15 days in arrears, or more. With a total of four team leads, my department has the lowest Days Sales Outstanding in over three years. This low DSO is something I'm very proud of, and it shows how diligent my team has been in collecting payment promptly."

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30Accounts Receivable Specialist Interview Questions & Answers

1.Walk me through your accounts receivable experience.

2.Have you ever had to prepare a bill or invoice for services rendered? If so what should be included?

3.Why is excellent A/R execution important for a business?

4.How do you manage your time in Accounts Receivable?

5.When have you had to be extra thorough in completing tasks?

Accounts Receivable Specialist Mock Interview

Walk me through your accounts receivable experience.

30Accounts Receivable Specialist Interview Questions & Answers

1.Walk me through your accounts receivable experience.

2.Have you ever had to prepare a bill or invoice for services rendered? If so what should be included?

3.Why is excellent A/R execution important for a business?

4.How do you manage your time in Accounts Receivable?

5.When have you had to be extra thorough in completing tasks?

6.How do you handle an insufficient funds notice after trying to process a customer payment?

7.Have you ever been in a situation where you had to bargain on an overdue invoice?

8.Do you think cash should be accepted as a form of payment?

9.Have you ever worked for a company that accepted cryptocurrency as a form of payment?

10.When a customer is unable to pay, what are steps that you have taken to retrieve the money?

11.When you see a large account starting to age, and they are a very good customer, what do you do?

12.How do you reconcile customer payments from credit card, ACH or wire, to cash or check, in the A/R system?

13.If a customer is also a vendor and not paying their invoice, do you think it is good practice to pay them with the open A/R dollar amount?

14.What information is contained in the Accounts Receivable sub-ledger?

15.What is a Customer Master Record?

16.Name for me the most important functions of an A/R department.

17.Have you encountered Factoring in your professional experience?

18.What is an Accounts Receivable Aging Report, and why do they matter?

19.What are the most common issues related to Accounts Receivable?

20.After receiving a customers' payment, what do you do next?

21.Do you have experience setting up auto-invoicing for customer accounts?

22.Give me an example of when a credit memo would be issued.

23.How much time needs to pass for an A/R account to be considered delinquent?

24.Explain to me the term DSO or, Days Outstanding.

25.As an A/R Specialist, you will be customer facing. Have you received any formal customer service training?

26.Have you ever broken company rules, or payment terms, to make a customer happy?

27.What is your current A/R Specialist salary?

28.Have you ever worked in a cross-functional environment?

29.In your opinion, what makes you a great problem solver?

30.Do you have any plans for continued education?