Accounts Receivable Specialist Interview Questions

30 Questions and Answers by
Bobbi has been a finance manager for over 15 years, with direct recruiting and hiring experience in her field.

Question 1 of 30

Have you ever worked for a company that accepted cryptocurrency as a form of payment?

Accounts Receivable Specialist Interview Questions

  1. 1.

    Have you ever worked for a company that accepted cryptocurrency as a form of payment?

  2. 2.

    Give me an example of when a credit memo would be issued.

  3. 3.

    Name for me the most important functions of an A/R department.

  4. 4.

    When have you had to be extra thorough in completing tasks?

  5. 5.

    Have you ever broken company rules, or payment terms, to make a customer happy?

  6. 6.

    As an A/R Specialist, you will be customer facing. Have you received any formal customer service training?

  7. 7.

    Do you think cash should be accepted as a form of payment?

  8. 8.

    What is your current A/R Specialist salary?

  9. 9.

    When you see a large account starting to age, and they are a very good customer, what do you do?

  10. 10.

    What are the most common issues related to Accounts Receivable?

  11. 11.

    What is a Customer Master Record?

  12. 12.

    Walk me through your accounts receivable experience.

  13. 13.

    Have you ever worked in a cross-functional environment?

  14. 14.

    What is an Accounts Receivable Aging Report, and why do they matter?

  15. 15.

    Have you ever had to prepare a bill or invoice for services rendered? If so what should be included?

  16. 16.

    What information is contained in the Accounts Receivable sub-ledger?

  17. 17.

    Do you have any plans for continued education?

  18. 18.

    After receiving a customers' payment, what do you do next?

  19. 19.

    Do you have experience setting up auto-invoicing for customer accounts?

  20. 20.

    How much time needs to pass for an A/R account to be considered delinquent?

  21. 21.

    Explain to me the term DSO or, Days Outstanding.

  22. 22.

    In your opinion, what makes you a great problem solver?

  23. 23.

    Have you encountered Factoring in your professional experience?

  24. 24.

    If a customer is also a vendor and not paying their invoice, do you think it is good practice to pay them with the open A/R dollar amount?

  25. 25.

    How do you reconcile customer payments from credit card, ACH or wire, to cash or check, in the A/R system?

  26. 26.

    When a customer is unable to pay, what are steps that you have taken to retrieve the money?

  27. 27.

    Have you ever been in a situation where you had to bargain on an overdue invoice?

  28. 28.

    How do you handle an insufficient funds notice after trying to process a customer payment?

  29. 29.

    How do you manage your time in Accounts Receivable?

  30. 30.

    Why is excellent A/R execution important for a business?