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Accounts Receivable Specialist

30 Interview Questions & Answers

Q&As WRITTEN BY
Bobbi Witt
Bobbi has been a finance manager for over 15 years, with direct recruiting and hiring experience in her field.
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When have you had to be extra thorough in completing tasks?
Have you ever had to prepare a bill or invoice for services rendered? If so what should be included?
Walk me through your accounts receivable experience.
Do you have any plans for continued education?
In your opinion, what makes you a great problem solver?
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Have you ever worked in a cross-functional environment?
What is your current A/R Specialist salary?
Have you ever broken company rules, or payment terms, to make a customer happy?
As an A/R Specialist, you will be customer facing. Have you received any formal customer service training?
Explain to me the term DSO or, Days Outstanding.
How much time needs to pass for an A/R account to be considered delinquent?
Give me an example of when a credit memo would be issued.
Do you have experience setting up auto-invoicing for customer accounts?
After receiving a customers' payment, what do you do next?
What are the most common issues related to Accounts Receivable?
What is an Accounts Receivable Aging Report, and why do they matter?
Have you encountered Factoring in your professional experience?
Name for me the most important functions of an A/R department.
What is a Customer Master Record?
What information is contained in the Accounts Receivable sub-ledger?
If a customer is also a vendor and not paying their invoice, do you think it is good practice to pay them with the open A/R dollar amount?
How do you reconcile customer payments from credit card, ACH or wire, to cash or check, in the A/R system?
When you see a large account starting to age, and they are a very good customer, what do you do?
When a customer is unable to pay, what are steps that you have taken to retrieve the money?
Have you ever worked for a company that accepted cryptocurrency as a form of payment?
Do you think cash should be accepted as a form of payment?
Have you ever been in a situation where you had to bargain on an overdue invoice?
How do you handle an insufficient funds notice after trying to process a customer payment?
How do you manage your time in Accounts Receivable?
Why is excellent A/R execution important for a business?
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