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Accounts Receivable Specialist Mock Interview

To help you prepare for your Accounts Receivable Specialist interview, here are 30 interview questions and answer examples.

Accounts Receivable Specialist was written by and updated on January 7th, 2019. Learn more here.

Question 1 of 30

As an A/R Specialist, you will be customer facing. Have you received any formal customer service training?

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List of 30 Accounts Receivable Specialist Interview Questions & Answers

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  1. 1.

    As an A/R Specialist, you will be customer facing. Have you received any formal customer service training?

  2. 2.

    When a customer is unable to pay, what are steps that you have taken to retrieve the money?

  3. 3.

    What are the most common issues related to Accounts Receivable?

  4. 4.

    Walk me through your accounts receivable experience.

  5. 5.

    What information is contained in the Accounts Receivable sub-ledger?

  6. 6.

    If a customer is also a vendor and not paying their invoice, do you think it is good practice to pay them with the open A/R dollar amount?

  7. 7.

    Have you ever broken company rules, or payment terms, to make a customer happy?

  8. 8.

    What is a Customer Master Record?

  9. 9.

    How much time needs to pass for an A/R account to be considered delinquent?

  10. 10.

    Have you ever been in a situation where you had to bargain on an overdue invoice?

  11. 11.

    After receiving a customers' payment, what do you do next?

  12. 12.

    How do you manage your time in Accounts Receivable?

  13. 13.

    Name for me the most important functions of an A/R department.

  14. 14.

    When have you had to be extra thorough in completing tasks?

  15. 15.

    Why is excellent A/R execution important for a business?

  16. 16.

    Have you ever had to prepare a bill or invoice for services rendered? If so what should be included?

  17. 17.

    How do you handle an insufficient funds notice after trying to process a customer payment?

  18. 18.

    Do you think cash should be accepted as a form of payment?

  19. 19.

    Have you ever worked for a company that accepted cryptocurrency as a form of payment?

  20. 20.

    When you see a large account starting to age, and they are a very good customer, what do you do?

  21. 21.

    How do you reconcile customer payments from credit card, ACH or wire, to cash or check, in the A/R system?

  22. 22.

    Have you encountered Factoring in your professional experience?

  23. 23.

    What is an Accounts Receivable Aging Report, and why do they matter?

  24. 24.

    Do you have experience setting up auto-invoicing for customer accounts?

  25. 25.

    Give me an example of when a credit memo would be issued.

  26. 26.

    Explain to me the term DSO or, Days Outstanding.

  27. 27.

    What is your current A/R Specialist salary?

  28. 28.

    Have you ever worked in a cross-functional environment?

  29. 29.

    In your opinion, what makes you a great problem solver?

  30. 30.

    Do you have any plans for continued education?