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Accounts Receivable Specialist Interview Questions
1. Tell me about a situation when it was important for you to pay attention to details. How did you handle it?
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Mock Questions has created common interview questions for an Accounts Receivable Specialist job interview.
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Accounts Receivable Specialist Interview Questions
2 of 17
What makes you the best candidate for this position?
 
User Submitted Interview Answers
1.
I possess the skills and abilities that this position requires. I can give my best to achieve the goals. I make sure that I achieve the targets on time.
 
2.
I have perseverence and the ability to follow through to a resolution.
 
Question
3 of 17
How would you handle a customer that is 14 days past due?
 
User Submitted Interview Answers
1.
Sorry we did not update in the first place. We were really busy and couldnt get to the task. We are working on it at this moment. We will deliver it as soon as possible.
 
2.
We Process role with document attach.
 
Question
4 of 17
What experiences do you have in accounts receivable?
 
User Submitted Interview Answers
1.
I used to work in billing for about 2 years and then did the AR and collections on the invoices I disseminated.
 
2.
I worked with a successful practice that required creative billing practices in order to receive the highest reimbursement.
 
Question
5 of 17
What impact did you have in your last job?
 
User Submitted Interview Answers
1.
The business was working on paper based accounting which was not efficient in many ways, like storage of documents and other issues. So I improved it to the software based accounting.
 
2.
I'm a team player and am always willing to help others out when needed as long as my job was finished completely.
 
Question
6 of 17
Tell us about a time when you had to use your verbal communication skills in order to get a point across that was important to you.
 
User Submitted Interview Answers
1.
Communicating information for the non for profit in which I volunteer. I only had a few minutes to explain why they should donate to me as opposed to any other group.
 
2.
I had created user guides for the training. I made the staffs understand how to work with tally and other softwares. At times I was needed to go personally and check their system to make things work.
 
Question
7 of 17
What assignment was too difficult for you? How did you resolve the issue?
 
User Submitted Interview Answers
1.
I had to prepare a excel spreadsheet for all the products, vendors list, employee list and other calculations using formulas in a very small amount of time. I managed it in a good way that we changed it completely to a software based accounting.
 
2.
There was a time where I was having difficulty collecting on an account and I could not get in touch with the provider and I had to contact other providers and insurance companies to get in touch with them.
 
Question
8 of 17
How do you manage cross-functional teams?
 
User Submitted Interview Answers
1.
By organizational and planning achieving goals and objectives also to have ability in solving problems .
 
2.
There are times I had to work with supervisors, member from a software group, staffs and others to work for a common goal.
 
Question
9 of 17
Have you ever been in a situation where you had to bargain with someone? How did you feel about this? What did you do? Give an example.
 
User Submitted Interview Answers
1.
Yes, I had to bargain with a cust.
 
2.
No I didn't meet any thing like this before.
 
Question
10 of 17
How do you handle insufficient funds received from a customer?
 
User Submitted Interview Answers
1.
We will make sure that we call the customer and let them know. Sometimes it might be a mistake. Send the letter including the payment request and fine for bad check.
 
2.
I report to customer and Manager.
 
Question
11 of 17
What usually gets your number one priority in a typical day?
 
User Submitted Interview Answers
1.
Focusing on the list of priorities for the day.
 
2.
The work which needs most priority. I read emails even how busy I am. Because customer or manager anyone would have tried to reach me.
 
Question
12 of 17
What is your personal method for keeping organized?
 
User Submitted Interview Answers
1.
Every week on monday I check the emails I receive and other pending jobs if any, On tuesday I make sure that I put my effort on user guide preparation and works in excel and access. Wednesday I would do my day to day work and I attend meetings if any. Thursday I make sure all Invoices have been noted down for that week and friday I make sure that all works are done for that week and no important assignments that are pending.
 
2.
Talk direct to customer and give new role to them.
 
Question
13 of 17
Describe a time when you took personal accountability for a conflict and initiated contact with the individual(s) involved to explain your actions.
 
User Submitted Interview Answers
1.
Took personal accountability when a resolution seemed impossible.
 
2.
A client I did billing for sent me work orders and didn't let me know of changes in billing charges so I billed at usual rate. Invoice was not excepted by company so I had to contact by email the owner and get correct service charges and re issue invoice.
 
Question
14 of 17
How do you keep your manager informed about what is being done in your work area?
 
User Submitted Interview Answers
1.
I set up meetings to discuss feedback.
 
2.
I make sure that I give follow up emails to my manage about the status of the job Which I am doing through regular e mails.
 
Question
15 of 17
How do you manage your time?
 
User Submitted Interview Answers
1.
I make a list of priorities for the day, with the most important priorities first.
 
2.
I like to finish the work deadline on time. I am a morning person So I will try to be in office on time so that I can start the day soon and fresh. I strongly feel most of the work is done by the people in the morning time is more than the people who does in the afternoon. So I try do priortize my work and finish it off at time.
 
Question
16 of 17
Why do you feel excellent accounts receivable execution is important for our business?
 
User Submitted Interview Answers
1.
Because its a major part of the revenue cycle process, to collect revenue.
 
2.
Support company objectives - positively impacting on company cash cycle, increasing cash flow - reducing bad debt.
 
Question
17 of 17
How would your previous supervisor describe you?
 
User Submitted Interview Answers
1.
Hardworker, Punctual, Workaholic.
 
2.
As the top talent in the group.
 
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Ryan Brown
Founder of Mockquestions.com


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