Practice 30 Accounts Receivable Specialist interview questions covering collections, aging reports, and payment reconciliation.
Question 15 of 30
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Bobbi Witt is an HR Manager and Senior Level Finance and Accounting Consultant. Her experience includes 9 years at a Fortune 500 company where she held a wide range of financial and management accountabilities.
"From my understanding, the Customer Master Record is originally set up by the salesperson in our company, and then it's maintained by me, the A/R Specialist. The information that I maintain and change when needed includes new company name, banking information for payment, business address, and contact information."

Bobbi Witt is an HR Manager and Senior Level Finance and Accounting Consultant. Her experience includes 9 years at a Fortune 500 company where she held a wide range of financial and management accountabilities.
The Customer Master Record is the key information the business requires before engaging in a business transaction. The information normally includes: business ship to and bill to, copy of sales and use tax exemption form, key contact information, etc. Entering all the information about a customer is entered into the system before making transactions insures that subsequent transactions or inquiries will have consistent data, reports, and analyses can be done in an orderly way. All Master Records can be edited or changed when necessary.

Bobbi Witt is an HR Manager and Senior Level Finance and Accounting Consultant. Her experience includes 9 years at a Fortune 500 company where she held a wide range of financial and management accountabilities.
The hiring authority would like to see how well you understand basic accounting terminology. Briefly describe the purpose of a Customer Master Record, and what type of information should be stored in the CMR. Also, discuss why an accurate Customer Master Record is essential for a business to keep.

Bobbi Witt is an HR Manager and Senior Level Finance and Accounting Consultant. Her experience includes 9 years at a Fortune 500 company where she held a wide range of financial and management accountabilities.
"In my current position we keep Customer Master Records on everyone with whom we do business. The critical information included in these digital records consists of shipping and billing addresses, sales tax information, credit references, payment terms, primary contact information, and all signed documents. This record is essential for business operations to run smoothly, and for the accuracy of accounts."

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Written by Bobbi Witt
30 Questions & Answers • Accounts Receivable Specialist

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