iQor Ltd. Mock Interview
Practice 35 iQor Ltd. interview questions covering customer experience, BPO operations, and metrics-driven performance.
Question 28 of 35
Would you say you are a better verbal or written communicator?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Take care with your choice of words and what they might communicate. Communication is more than getting everyone on the same page. It's about how a message is conveyed. By asking for your preferred method of communication, they're gauging your aptitude towards every method of communication, verbal and written. Best to strike a balance of above average writing skills and above average oral communication skills. Describe how you've contributed to enhancing clearer communication.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I prefer verbal communication because I feel that with written communication, a lot can be misread due to lack of tone, fluctuation, expression and body language. I will always choose a face to face conversation whenever possible."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I like to leverage both methods of communications when dealing in business. Sometimes, situations call for verbal communications and other times, written. As a rule of thumb, I tend to practice verbal communications, with written follow up. Utilizing multiple methods creates repetition and therefore, change."
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