iQor Ltd. Mock Interview
Practice 35 iQor Ltd. interview questions covering customer experience, BPO operations, and metrics-driven performance.
Question 12 of 35
Would you be willing to work over 40 hours a week?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Before answering scheduling questions, it's important to be clear on the interviewer's expectations. If you haven't had a chance to clarify their scheduling needs, now would be the perfect time to ask. However, not knowing in advance could suggest to the interviewer that you were ill prepared for the interview. This could indicate you often come to work ill prepared, and lack the professionalism they require for filling this role.
If it turns out their schedule expectations won't work for you, think about what you CAN offer and see if you can meet in the middle. It's much better to discuss these things in an interview than for you to commit to a schedule that won't work for you.
Keep in mind that, in most states, an employer cannot demand that an employee work more than 44 hours per week.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I am available for full-time work which is preferably 8-5 Monday to Friday. I am happy to be a team player and work some overtime, as required. Will these hours meet your expectations?"
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"If overtime is required in this role, I am happy to accommodate whenever I can. My only restriction is that I cannot work Wednesday nights as I have an evening course those days."
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Prepare for iQor's behavioral and situational questions that assess customer service excellence.
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