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West Monroe Partners Interview
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28 Questions and Answers Written by Ryan Brunner

Written on August 28th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 28
In our world here at West Monroe Partners, our clients rely on real world analytical data versus assumptions and guesswork. What analytical skills would you bring to the table here for our clients?
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How to Answer
In the business consulting world, an organization like West Monroe Partners is contracted to come in and help a business where they have usually failed in the past. With past failures comes the need for critical analysis of a business and/or process and your job will be to help facilitate this process. Prior to your interview, think about your experiences in data analysis you've had so far up to this point in your career and translate those experiences to helping the clients of West Monroe Partners. Be sure to talk about the importance of different programs you have used to assist in data analysis and talk about the importance of communication in the data collection process.

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Question 2 of 28
What impact do you feel that the digital revolution has had in the mergers & acquisitions field?
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How to Answer
Any way you slice it, the digital revolution across the world has significantly increased both the needs and the abilities for organizations to acquire others. From your point of view, talk to your interview about where you've seen digital and online formats impact different mergers and acquisitions and make it clear to your interviewer that you will be able to work effectively with their clients in making this a part of their plan.

Question 3 of 28
Where have you seen common failures or breakdowns in customer service and how would you address these issues with the clients here at West Monroe Partners?
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How to Answer
When a consulting company like West Monroe Partners is called, it is likely that that organization has seen some failure in the service that they have been providing to customers. In this role as a consultant, you will be asked to help diagnose the issues and help fix them for your clients. For this question, your interviewer is first seeking to see what you have seen in your career as common failures in customer service. Second, and most importantly, your interviewer is looking to hear how you would go about solving the issue with clients. Make sure to be as detailed as possible in this aspect of your answer.

Question 4 of 28
In the change management process, talk about the importance of providing a clear vision to staff of an organization. How do you think this is best done?
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How to Answer
The change management process is often most difficult for front-line staff at an organization. A big reason for resistance to change is that people aren't seeing the big picture, or reasons, for the change and what positive outcomes will happen with the change. Explain to your interviewer why you feel that providing a vision is important and talk about the need for it to come from leadership within the organization. Then, give any examples of providing a vision that you've been a part of during your career.

Question 5 of 28
Many organizations overlook some areas of their business that can benefit from a digital transformation. What is an overlooked area where you've seen a digital transformation make a huge impact during your career?
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How to Answer
Digital technology has the ability to impact any level of an organization, but oftentimes some levels get overlooked. For this question, your interviewer is looking to hear that you have the ability to look at these overlooked areas and find ways that a digital upgrade can impact them in a positive way. To be creative, don't leave any stone unturned in your answer.

Questions 6 through 28
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Author of West Monroe Partners LLC Answers and Questions

Ryan Brunner
Ryan has over 10 years of experience interviewing candidates in the healthcare, public service, and private manufacturing/distribution industries. Ryan has a long track record of recruiting, interviewing and hiring candidates at all levels of the organizations that he has recruited for. These include entry-level workers, professional workers, physicians and executive level leaders. Ryan has created and worked with many interviewing formats in the industries that he has recruited for and has reviewed resumes and cover letter's for all of the positions he has recruited for.
Published: 08/28/2019

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