For our clients here at West Monroe Partners that are working through a change management project, accountability is of utmost importance for the entire organization. How would you help ensure accountability from the leadership team?

"Having walked many organizations through some major change processes, one of my top priorities is always communication and transparency to staff. And you really hit the nail on the head with this question that both of these things lead to accountability for the organization. To help facilitate this process, my conversations with leadership would entail details on how to effectively communicate with staff and I'm a firm believer that this should happen from both the highest levels of leadership as well as from direct supervisors and managers of employees. I have experience developing communication strategies and actual presentations for leadership in this realm."