Practice 30 Walgreens Internship interview questions covering retail pharmacy, customer service, and healthcare initiatives.
Question 19 of 30
Why the Interviewer Asks This Question
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What to Avoid
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Companies that provide excellent customer service greet customers with a smile and a greeting, listen to their customers, know their customers' preferences, and go above and beyond to make them happy. The interviewer asks this question to determine if your values align with theirs. The interviewer wants to hear how you provide excellent customer service to see if you will be a good fit for the Walgreen team.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Think of how you like to be treated as a customer. Then, think of how you provide excellent customer service, treating your customers how you want to be treated. Describe the actions you take to provide excellent customer service to all, showing the interviewer you will be an asset to their team if hired. If you have received an award or recognition for the customer service you provide, be sure to include that in your response.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Some people think customer service is overrated and that the customer is not always right. You might feel that way, but you want to avoid saying that during an interview. If the company prides itself on providing excellent customer service, it will want to hire others who feel the same way.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I worked in the restaurant industry for three years before pursuing a career in sales, so I am very familiar with providing excellent customer service. I believe it starts with having a positive attitude and treating the customer with respect. When you listen to a customer's needs and provide a solution, they will be happy every time. If a customer is unhappy with something, I do my best to make sure their needs are taken care of and that they leave with a smile on their face."

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Written by Krista Wenz
30 Questions & Answers • Walgreens

By Krista

By Krista