UC Health Mock Interview
Practice 31 UC Health interview questions covering clinical excellence, patient care values, and healthcare innovation.
Question 10 of 31
Here at UC Health, one of our core values is prioritizing the needs of the patient first. Talk about a specific time you put the needs of a patient first when you had a full plate of other tasks to complete.
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
At UC Health, the needs of the patient are the top priority at any moment and for this question your interviewer will be looking to hear that you have the same priority by having you give an example of a time you demonstrated this. Think about a particular time you had a full work load and you had a patient need come up that required your immediate attention. Talk about the course of action you took, both with the patient and your other duties. Stress your ability to prioritize and come back to other tasks that may have been pushed aside for the moment to care for a patient.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I think a great example of my ability to put the needs of the patient first happened just a couple of months ago. In my role as the Supervisor of our ICU, I was asked to present at my organization's personnel committee one morning. I had prepared a great presentation on our retention statistics and was excited to join the group that morning. As I made my way from the parking ramp into the hospital, a vehicle sped up to the entrance and a man walked towards the entrance and collapsed. I immediately ran over, checked vital signs and began performing CPR on the person while asking for a page to be sent out to emergency staff. In a rush of adrenaline, the three minutes I was with the person seemed like an hour. Our emergency staff were there in no time and transporting him to the ED. After my presentation, I walked down to the ED to follow up with my supervising colleague there and I found out the man was rushed to surgery just shortly after he left my care."
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When I was working at a nursing home for my STNA certificate, as part of my training, I was given multiple little tasks to get done in the middle of me preparing to start my task, I noticed an elderly lady leaning over her wheelchair so I started walking over there to assist her in any way I can. Once I became 5 feet from her she physically was leaning forward and falling out of her wheelchair. I then ran to catch her just in enough time and slowly lifted her back up in her chair holding her in place until assistance arrived.
Stephanie's Feedback
This scenario clearly illustrates your commitment to prioritizing patient safety. I suggest rounding out your response with a closing sentence that restates this explicitly. For example: "Even when I am juggling a lot of different tasks, I always prioritize patient safety and wellbeing,"
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