UC Health Mock Interview

Practice 31 UC Health interview questions covering clinical excellence, patient care values, and healthcare innovation.

Question 13 of 31

UC Health seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a 600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."

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31UC Health Interview Questions & Answers

1.Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?

2.At UC Health we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

3.In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?

4.At UC Health, part of our mission is to improve lives through personal human connections. Talk about a time you made a personal connection with a patient or colleague that led to positive results. How did you go about building that connection?

5.At UC Health we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

6.What is your patient care philosophy?

7.In order to work for UC Health, you must be able to pass a full criminal background check. Do you consent to a full background check?

8.Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

9.If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

10.Here at UC Health, one of our core values is prioritizing the needs of the patient first. Talk about a specific time you put the needs of a patient first when you had a full plate of other tasks to complete.

11.Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of health care related administrative duties?

12.At UC Health we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

13.UC Health seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

14.When have you shown a willingness to learn a new method or new approach to solving a problem?

15.Can you talk about a time you witnessed a colleague bending or breaking the rules or policies in the workplace? What did you do in that situation?

16.UC Health has a diverse workforce. When have you worked amongst a diverse group of people?

17.At UC Health, we measure success based on patient outcomes and satisfaction. Why is this important to you in your job?

18.UC Health supports a healthy work/life balance for all employees. How do you balance life and work?

19.Tell me about yourself.

20.What part of your healthcare career brings you the most stress?

21.If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

22.If UC Health hired you today, what would you accomplish first?

23.What distinguishes UC Health as a great employer to work for in your mind?

24.With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

25.What type of work environment do you dislike working in?

26.UC Health is a strong believer in innovation in the healthcare industry and we put a lot of resources into innovation. Why is this important to you?

27.Rate your problem solving skills from 1-10. How do you justify your rating?

28.What is your greatest weakness?

29.Why do you think you will be successful in this role with UC Health?

30.Do you think it is possible to be a good team member, yet disagree with the leader?

31.UC Health was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?