"Everyone is emotional to a certain degree. I consider myself kind-hearted and open. A healthcare career can be emotional at times; however, I choose to focus on the positives. For instance, if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way."

"This is a great question. I think the right answer is, 'of course, but not for long!' We've all had those tough cases. A child dies, a patient yells at you, or you give someone a cancer diagnosis. It is professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."