Practice 32 Swagelok interview questions covering technical knowledge, quality standards, and fluid system expertise.
Question 19 of 32
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
When it comes to complex problem solving, the decisions do not always come easily. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results.
Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. Other quick decisions could be if you are asked to take on a new responsibility and only given five minutes to decide if it's something you are prepared to take on.
Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. Demonstrate that you are confident and able to react swiftly when the need arises.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When an urgent problem arises at work, I always try to respond in a calm and assuring manner. I am a natural leader which means that my team often looks to me for answers. One instance of my fast-thinking was just last week when we had an administrative employee no-show on a critical and busy day for us. I called a temp agency, and they had the position filled in just one hour."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I react swiftly in emergency situations. Perhaps my skills come from my years as a parent, having to think fast and put out fires! If a quick solution is required, I will do a fast overview of the facts and make a decision based on risk factors."

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I calm my head. Find the necessary precautions to make, apply them to my situation, and if that still doesn't resolve the problem I request help from my superior and learn how to solve the problem from them so I can apply it next time.

Amanda's Feedback
Remaining calm and focusing on the solution rather than the problem is a great place to start. You can use an example from your background and experience with the S-T-A-R approach to illustrate how you respond to a problem that needs a quick solution: Talk about a Situation or Task (S-T) that was problematic, the Action you took (A), and the Results your achieved (R). This is what makes your interview answer uniquely yours.
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Written by Rachelle Enns
32 Questions & Answers • Swagelok Company

By Rachelle

By Rachelle