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Sephora Interview
Questions

26 Questions and Answers by
| Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 26

Are you applying for any other jobs?

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Sephora Interview Questions

    1.

  1. Are you applying for any other jobs?
    • The interviewer is looking for answers to a few points when asking this question.

      1. Sephora wants to know what kind of timeline is present before you are scooped up by another organization.
      2. They want to know how discerning you are with your job applications.
      3. They want to know the types of roles that interest you.
      4. They want to hear that they are your top choice.

      You can certainly discuss your search but avoid giving too many details. Give the interviewer enough to satisfy the question without revealing your entire search. Some mystery is okay here.

      Rachelle's Answer #1

      "I recently started my search and had found some interesting job postings related to my makeup artistry education; however, this role with Sephora is the position I am most enthusiastic about."

      Rachelle's Answer #2

      "I am keeping an eye out for viable positions. Although I am not in final stages with any other company, I am actively seeking a new position."

    2.

  1. Describe to me your ideal employer.
    • A job search isn't just a one-sided hunt. You must also feel as though this is a good fit for yourself. Tell the interviewer what your ideal employer looks like. Be specific and be sure to keep the conversation positive. Avoid speaking poorly of any previous managers or organizations.

      Rachelle's Answer #1

      "My ideal employer is one that brings charisma and passion to their work. I work best with organizations who have a penchant for learning and promote their employees based on performance."

      Rachelle's Answer #2

      "My ideal employer is one that allows me to take the reigns when it comes to problem-solving. I like to be hands-on and prefer to work for people who value this in me."

    3.

  1. Would your former or current boss describe you as a worker who gladly goes the extra mile to complete their tasks?
    • You can say that you will go the extra mile, but it's best to give a real-life example to the interviewer about a time when you did just that. Offer up your references as well and discuss with the interviewer what you feel your most recent employer would say about you.

      Rachelle's Answer #1

      "My former boss would describe me as an employee who goes the extra mile. In my most recent position, I was always available in my email, and many of my clients had my cell phone number just in case of an after-hours emergency. When you call my reference he will be happy to expand on that for you, I am sure."

      Rachelle's Answer #2

      "I am the type of person to spend extra time and care when it comes to task completion. I believe this is why I was promoted so quickly in my previous role."

    4.

  1. When have you worked amongst a diverse group of people?
    • Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.

      Rachelle's Answer #1

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers a great learning opportunity."

      Rachelle's Answer #2

      "In my current company, we have a very diverse group of people that range in age, race, experience, gender, and more. I embrace it fully!"

    5.

  1. When were you able to resolve a problem within work?
    • Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace.

      Rachelle's Answer #1

      "In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees received a reward for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."

      Rachelle's Answer #2

      "As the Assistant Manager, I am resolving problems on a daily basis. The most recent resolution process I was a part of included a customer complaint about an allergic reaction to one of our products. I was able to resolve her concern by listening to her, apologizing, issuing a refund, and offering a replacement product. I am no stranger to dispute resolution, problem-solving, and creative customer service."

    6.

  1. At Sephora we have an important dress code for all employees. Are you willing to comply?
    • Many organizations implement dress codes because they create a sense of unity for the customers. It also helps customers to find you when they need some help in-store. It is okay to ask about the dress code before you agree to it.

      Rachelle's Answer #1

      "I can understand why dress codes are significant for Sephora. Can you tell me more about the dress code? I am happy to comply with any reasonable requirement when it comes to a dress code or uniform."

      Rachelle's Answer #2

      "In my current position, I wear a uniform. I am accustomed to this requirement and am happy to comply. I have seen your employees in their dress code, and I think it looks great!"

    7.

  1. What are your career aspirations beyond this job?
    • Everyone has some dream or aspirations on where their career could go. When you think about the future, what comes to mind? Openly share with the interviewer where you'd like to see your job take you. Be sure to include how you feel this particular company would fit in with those specific aspirations.

      Rachelle's Answer #1

      "I have some pretty lofty career aspirations, and after researching your organization and learning more about this position, I feel that this role fits with my future aspirations. I would love to see myself promoted based on my hard work and results, eventually managing my branch, then become a regional director."

      Rachelle's Answer #2

      "I haven't thought of career aspirations beyond this role because this position is a goal that I have set my sights on for quite some time. The leadership component that you offer, as well as the continued education opportunities, are immense for me, and my primary focus at this time."

    8.

  1. If you were the successful candidate, how much notice would you require to give your current employer?
    • The interviewer would like to know if you plan to give notice to your current employer, or if you can start right away. It is always a good decision to show the potential employer that you would provide the professional courtesy of notice to your current place of employment.

      Rachelle's Answer #1

      "I would like to give my current employer the professional courtesy of 2 weeks' notice. I can begin immediately after that."

      Rachelle's Answer #2

      "If you have a vacation booked, this is the perfect time to discuss that as well. "I am on vacation until December 27th and can begin immediately after that."

    9.

  1. Why do you consider yourself a team player?
    • Working well on a team requires you to have solid interpersonal skills and self-awareness. Interpersonal skills help you to communicate and relate to others. Having the ability to empathize, listen and encourage others are all interpersonal skills. Some additional examples are showing respect, being proactive and creative. Many of your strengths may also contribute to your ability to work well in teams. Self-awareness means that you know yourself well enough to recognize some of your flaws and areas you can grow. You also know what motivates you and what your strengths are. Share a few of your best qualities that make you a team player.

      Rachelle's Answer #1

      "I recognize that there may be days where I need to perform duties outside of my usual job description to help out. For instance, in my current role, I may occasionally need to spend additional time mentoring and coaching new employees to ensure they fit in with the team. This responsibility creates a tighter timeline for my other important deadlines; however, I see that the end goal is to create a well-oiled machine and that cannot happen without everyone being equally trained."

      Rachelle's Answer #2

      "I have always considered myself a team player; I enjoy the interactions and positive energy a team environment creates. My favorite team environment was at my last beauty salon. The energy was incredible, and I believe the customers took notice. I hope to create the same environment here."

    10.

  1. How do you feel about performance incentives?
    • Performance incentives can be very motivating. Talk to the interviewer about your feelings regarding performance incentives.

      Rachelle's Answer #1

      "I feel that performance incentives are a great idea. They keep an employee motivated to do a great job and ensure that they are on top of their KPI's. The majority of people are very enthused about being rewarded for their successes."

      Rachelle's Answer #2

      "I think performance incentives are important for driving people to get results. For me, as a manager, I feel incentives give me some skin in the game and get my team engaged in making an impact towards the company's desired results."

    11.

  1. What are your salary expectations?
    • The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Rachelle's Answer #1

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."

      Rachelle's Answer #2

      "I would like to earn slightly above where I am now. Currently, I make $25/hour plus benefits and a 10% commission on all sales. My target income for the coming year is $65,000."

    12.

  1. Do you think honesty is always the best policy?
    • Is honesty always the best policy? Talk to the interviewer about your thoughts on honesty in the workplace.

      Rachelle's Answer #1

      "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."

      Rachelle's Answer #2

      "For the most part, I do believe that honesty is the best policy. Often, it is just a matter of how you communicate and deliver your message."

    13.

  1. Judging by your resume, you appear to be overqualified for this position. What would keep you here, if you were offered the position?
    • Sometimes, hiring an overqualified individual can mean that they will leave when a better opportunity arises. Talk to the interviewer about why this position would be satisfying for you, long-term.

      Rachelle's Answer #1

      "I do have more years' experience than what you have outlined in your job posting; however, there are aspects of this position that would be new and exciting for me as well. For example, I would enjoy the exposure to more public accounting and government-related accounts. Despite my level of experience, there would be much for me to learn here."

      Rachelle's Answer #2

      "I agree that my most recent job title makes me appear to be overqualified for this position; however, there are many aspects of this position that will be a strong learning curve for me. I am ready for the challenge that this position would offer me."

    14.

  1. Outside of work, what type of creative activities do you like to pursue?
    • A genuinely creative minded person will have outside activities aside from what's happening in the workplace. Tell the interviewer about the variety of ways in which you express your creativity.

      Rachelle's Answer #1

      "Outside of work I like to attend dance classes and I also attend the odd paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side."

      Rachelle's Answer #2

      "I put creativity into everything that I do. I am really into fashion and design, so I spend a lot of my spare time helping friends to shop for clothes, pick out makeup, and decorate their homes."

    15.

  1. How do you handle a situation where your supervisor does not properly communicate information to you?
    • You cannot force others to communicate with you in a way that you would always prefer. Talk to the interviewer about a time that you have handled a supervisor who does not interact with you in a way that you like.

      Rachelle's Answer #1

      "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you have to relate to others in their style to be understood."

      Rachelle's Answer #2

      "I try to be independent and find as many answers on my own, as possible. As much as I would love to always work with supervisors who are great communicators, that is not always a realistic ask."

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