Pottery Barn Mock Interview
Practice 35 Pottery Barn interview questions covering home design, customer service, and sales expertise.
Question 16 of 35
At Pottery Barn, we like to hire strong achievers. Give me an example of a time you went above and beyond.
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Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
At Pottery Barn, going above and beyond for your coworkers and customers is essential. Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"Last week, I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"Just yesterday, I had a customer make a purchase, and I noticed she was struggling with her belongings. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day."
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