Northern Trust Mock Interview
Practice 30 Northern Trust interview questions covering wealth management, fiduciary standards, and client service excellence.
Question 18 of 30
When you suffer a setback in your portfolio, how does that emotionally affect you?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Most recruiters are looking for a combination of traits in their ideal candidate. This question ascertains your level of emotional intelligence and how it impacts your performance. Working in wealth management can be bumpy while building your portfolio and as rules and regulations in the finance industry shift. For this reason, the interviewer at Northern Trust would like to know how you navigate the ups and downs of the industry. Be prepared to discuss how setbacks impact you emotionally and how you typically cope.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"As a commission-driven Financial Advisor, I am competitive with myself and my past performance and hyper-targeted in achieving my goals. I become internally frustrated when I do not meet my goals or a 'done deal' with a client falls through. When this happens, I do a rundown of what I could have done differently, trying to pinpoint where things could have gone wrong. I aim to learn from the situation so it doesn't hold me back again."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I allow myself a moment to be frustrated when a setback occurs, but never in front of a client or colleague. I am very good at keeping my cool and maintaining positive energy. I've lost clients before from what I perceived to be closed business, and it hurts sometimes, especially financially; however, I never let a situation like that hold me back. Setbacks fuel me to work even harder the second time around."
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