MockQuestions

Jones Lang Lasalle Interview Questions

To help you prepare for a Jones Lang Lasalle job interview, here are 30 interview questions and answer examples.

Get More Information About Our Jones Lang Lasalle Interview Questions

Question 1 of 30

As a Commercial Broker, how do you stay abreast of the real estate happenings in your community?

How to Answer

It's essential to Jones Lang Lasalle that you keep up to date on what is happening in your community when it comes to real estate. As a Commercial Broker, it's vital that you know what your clients may be facing in the current market conditions. Be specific and talk to the interviewer about the resources that you lean on, to stay abreast on industry happenings.

Next Question

30 Jones Lang Lasalle Interview Questions & Answers

  • 1. As a Commercial Broker, how do you stay abreast of the real estate happenings in your community?

      How to Answer

      It's essential to Jones Lang Lasalle that you keep up to date on what is happening in your community when it comes to real estate. As a Commercial Broker, it's vital that you know what your clients may be facing in the current market conditions. Be specific and talk to the interviewer about the resources that you lean on, to stay abreast on industry happenings.

      1st Answer Example

      "To stay up to date on what is happening in our city, in terms of commercial real estate, I subscribe to a few industry blogs, as well as a couple in the banking industry. My top resources are (A), (B), and (C). Of course, I also stay on top of market reports released by Jones Lang Lasalle as they are beneficial and robust."

      2nd Answer Example

      "I read a variety of commercial real estate publications such as Real Estate Magazine. I also read many articles and reports from Forbes, Deloitte, and NAIOP. If you have other resources that you recommend, I am all ears! I love to research, learn, and grow."

  • 2. How do you go about nurturing relationships with business owners, landlords, and developers?

      How to Answer

      As a Commercial Broker, the relationships that you build can make or break your business. Your role is likely driven by commission, meaning that your healthy relationships are how you earn a paycheck. By developing and nurturing great relationships, you will gain repeat business, be offered valuable referrals, and build a fantastic reputation in your area. Discuss how you go about nurturing these crucial relationships. Try to be as specific as possible.

      1st Answer Example

      "I certainly appreciate the opportunities that come my way and know that I can only do as well as my network allows. To nurture relationships with business owners, landlords, and developers, I create and publish monthly market reports, sending them out to my email list. I will pop into local businesses to say hello and ask if I can help them in any way. I am a big advocate for small business. The entrepreneurs that I work with know that I give them a lot of word-of-mouth business. When my clients are successful, I am successful too."

      2nd Answer Example

      "I have a well-organized call list so any prospect or client from the past will hear from me by phone once every six weeks. I believe that this contact is important since most people rely on email or text messages these days. A more personal approach such as a phone call, or even an in-person pop in can make a significant difference when it comes to building and nurturing relationships."

  • 3. How well do you know the community dynamics and demographics in your region? Why is this an essential factor for a Commercial Broker?

      How to Answer

      A large part of your success as a Commercial Broker will be directly associated with how well you know your market. When you are on top of your market and understand the commercial real estate needs and issues in your region, you can then act more quickly and provide your clients with the knowledge they need to make timely and lucrative decisions.

      Discuss how well you know your community dynamics by talking about how many years you have worked in the area, how you conduct your research or other tactics that you utilize to remain in-the-know. Be sure to address why you believe this knowledge is pertinent to your success as a Commercial Broker.

      1st Answer Example

      "My knowledge of our city is advanced. I was born and raised here, spending most of my life living and working in the downtown region. This community knowledge has helped me in many ways, including my ability to learn about changes and movement in real estate faster than many other brokers in the area. I have a reliable network of local business owners, landlords, and developers who know my name simply from my exposure and tenure in the community."

      2nd Answer Example

      "I believe it's essential for me, as a Commercial Broker, to have a thumb on the beat of my community at all times. Community knowledge is the power I need to make suitable recommendations to my clients. I read market reports from other brokers, demographic reports released by various councils, and continually keep in touch with news stories and events that are impacting all parts of our city, and surrounding area."

  • 4. Jones Lang Lasalle is seeking a Commercial Broker with education in business, finance, economics, or other related coursework. Please walk me through your schooling.

      How to Answer

      The interviewer would like further detail on your education. Be sure to provide information that is not available on your resume. You could talk about your best classes, your favorite coursework, any student councils you were on, awards or accolades, and scholarships earned.

      While attending post-secondary studies, you likely learned some core skills that would be transferable to your role as a Commercial Broker. Think about what you learned at your highest levels of education and how that knowledge applies to your work.

      Whichever direction you choose to go with your response, be sure to tie your answer in with the ways that this educational experience will benefit you as a Commercial Broker.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 5. Jones Lang Lasalle prefers to see at least two years of residential real estate experience before moving our team members into Commercial Broker roles. Walk me through your experience as a residential real estate agent.

      How to Answer

      The interviewer wants to know that you have earned your place as a Commercial Broker by first cutting your teeth in the industry through the residential real estate route. Most Commercial Brokers will first work for a few years in the residential space, learning about the industry before taking on commercial responsibilities. In some states, prior residential real estate experience is a requirement before you can earn your commercial license.

      Since this question is open-ended, be sure to keep a well-organized answer that is brief. The interviewer is not asking for a career autobiography; rather, some important career highlights that will make you stand out from other candidates. For this reason, be sure to include some of your most significant career wins as a residential real estate agent.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 6. Do you hold a CCIM (Certified Commercial Investment Member) designation? If so, when did you obtain this certification? If not, why have you not pursued this step?

      How to Answer

      A CCIM (Certified Commercial Investment Member) designation tells others that you are a knowledgable professional in the commercial real estate sector. The designation process ensures that Commercial Brokers are knowledgable in a variety of related topics, including financial analysis, market analysis, negotiations, decision analysis, investments, and ethics.

      If you hold a CCIM designation, give some details as to when you obtained this certification, and why it's important to you. If you do not have a CCIM designation, be sure to show that you are open to the idea.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 7. What do you know about the CCIM Institute and the role it plays in your Commercial Brokerage career?

      How to Answer

      The CCIM Institute is one of the most recognized commercial real estate professional organization. They have been around since 1967 and are an excellent resource of learning and education for aspiring and seasoned real estate professionals. The interviewer would like to know how familiar you are with the CCIM Institute, what your involvement has been with the organization. Keep your response positive and give some detail that goes beyond basic stats about the institute.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 8. Commercial Brokers spend a lot of time negotiating the best possible outcomes for their clients. How would you describe your negotiation skills?

      How to Answer

      Commercial real estate requires a lot of negotiating when it comes to contract inclusions and financial matters. The interviewer would like to see that you have the chops needed to make it in this fierce industry where every number and contract detail matters.

      Sometimes, in real estate, parties are often stuck making concessions and demands on a single issue, such as price. How do you ensure that both parties get what they want?

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 9. Coming from a clients' perspective, what are the most significant benefits of hiring a Commercial Broker?

      How to Answer

      There are many benefits of hiring a Commercial Broker, and the hiring authority at Jones Lang Lasalle wants to make sure that you wholeheartedly believe in the services you will be offering their clients!

      Some of the benefits that you could mention include the fact that brokers are incentivized to help their clients since they work on commission! They are experts on the market since it's their full-time job to know what the market is doing in their region. Other benefits include faster turn-around time on property acquisition and the fact that you will only see the best properties that suit your needs. Also, the negotiation skills of a Commercial Broker can save a customer thousands of dollars!

      Talk to the interviewer about what you believe to be the most significant benefits of hiring someone like you.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 10. What do you know about the services offered by Jones Lang Lasalle?

      How to Answer

      The hiring authority at Jones Lang Lasalle wants to know that you have performed research on their organization before coming to your interview. Be sure to check out their website, LinkedIn company page, and do a Google search to get a full scope of what they do. Often, online customer reviews can be a helpful resource. Remain positive, showing your excitement to join Jones Lang Lasalle and their menu of professional services.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 11. Jones Lang Lasalle uses technology tools for business development and client service purposes. With which tech tools are you most familiar?

      How to Answer

      Any real estate agent, whether on the commercial or residential side, knows the importance of using a CRM to keep track of clients and sales pipelines. You likely use other tools in the form of apps on your phone and tablet, to help you succeed in your job.

      Popular tools used by a Commercial Broker include a CRM like Salesforce, an email integration tool like MailChimp, a document-generation tool such as DocuSign, and lease comparable databases such as CompStak.

      Discuss which tools you are most experienced in by naming them and mentioning your level of expertise. You can rate your skill level as beginner, intermediate, advanced, or expert. Alternately, you can rate your skills on a 1-10 scale.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 12. How do you feel about cold calling? Walk me through your cold calling training and experience.

      How to Answer

      Commercial Brokers lean on a lot of cold calling activities, especially when they are beginning their career. The interviewer wants to know that you will do what it takes to earn new business for Jones Lang Lasalle and your professional portfolio. Discuss your cold calling activities in the past, including how experienced and comfortable you are making cold calls. Second, be sure to mention any training you have received in the art of the cold call.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 13. Do you have experience creating business proposals, property summary books, and new business presentations?

      How to Answer

      A Commercial Broker will work very hard to keep up to date on what is happening in their local market. This knowledge can then go into property summaries, business proposals, and client presentations, to showcase facts, stats, history, and other vital pieces of information that most business owners want and need before making a significant investment decision.

      Talk to the interviewer about your experience creating these types of materials. If you are newer to your career, you may not take the reins on a project like this, but perhaps you support senior brokers in your office as they build these materials. Whatever your experience level be sure to show the interviewer that you understand the importance of these business materials.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 14. The top Commercial Brokers at Jones Lang Lasalle are highly competitive with themselves. What challenges are you looking for in a position?

      How to Answer

      The interviewer would like to know that you see this position as a challenging next step in your career. Jones Lang Lasalle wants to know that you are never complacent and that you like to set goals for yourself, remaining competitive against your own best performance. Make sure that you are familiar with the company job posting, allowing you to discuss the challenges present in this role.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 15. Jones Lang Lasalle keeps a close eye on Commercial Broker targets and wins. What type of goals did you set for yourself this year?

      How to Answer

      Some of the targets and goals that a Commercial Broker might be looking out for include number of clients, number of exclusive listings, amount of commission per transaction, new meetings booked, cold calls completed, number of referrals, and presentations made.

      Of course, these goals may differ depending on your seniority and the brokerages for which you have worked. Discuss with the interviewer the type of goals you have set for yourself, and if you have met or exceeded these goals.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 16. What is the most important trait a Commercial Broker should possess?

      How to Answer

      The interviewer at Jones Lang Lasalle knows that you will probably answer this question with traits that you see in yourself! Think of a unique characteristic that you believe all Commercial Brokers should have. Be sure to go beyond the surface and avoid saying things like, 'people-person,' for instance. Dig a bit deeper. Some examples of essential traits may be:

      - Curious
      - Achievement driven
      - Strong sense of duty
      - Dominant
      - Ability to handle emotional disappointments

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 17. Tell me how you developed and nurtured your largest existing client.

      How to Answer

      The interviewer wants to know how you took a new lead and grew it into your most lucrative account. Often, the most significant client accounts are the ones we nurture the most, so it's essential that you can walk the interviewer through your process of finding a new prospect, gaining their business, and continuing to win new business or referrals from that relationship. Share a success story about how you've done this in the past.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 18. Would you cold call every day for a year if it meant you had a steady client list afterward?

      How to Answer

      The interviewer is looking to see if you'll put in the long hours of grunt work to reap the rewards of a stable pipeline of business. People often focus on the wins of sales when talking about their career. For instance, they focus on the commission or the closing of a big account, but they will gloss over the hours and years of work it took to get to that point.

      It's vital that you show you know you're not going to 'phone it in' and have your career, customers, and commissions handed to you without a lot of sweat and hard work. With that said, answer honestly. Put your spin on it. Don't say, 'Yes, of course.' Give it some thought and make the answer truthful and accurate to you.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 19. Tell me about a time you faced rejection in the real estate industry. How did you handle it?

      How to Answer

      Real estate sales positions are full of rejection, so the interviewer wants to know that you've faced rejection in the past and have overcome it. Share an example of a denial you've faced and how you overcame it. Choose a case that has a positive outcome and shows that you learned from the situation and bounced back quickly.

      If this is your first real estate position, share a relevant experience from your post-secondary experience, a volunteer role, or your athletics career. Perhaps you didn't get into your first choice university or make the soccer team. Whatever it is, show how you took the rejection in stride, learned, and moved on with gusto. Pivot back to how this life experience has taught you something and try to connect it very clear to your potential new sales role.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 20. Jones Lang Lasalle looks for team members with creative energy. Would you consider yourself a creative person?

      How to Answer

      Real estate requires creative approaches to selling, marketing, and client relationships. Talk to the interviewer about any interest that you have in creative activities and how you have implemented your creative desires as a Commercial Broker. Even if you do not consider yourself to be a 'creative person,' there is a significant chance that you have made creative minded decisions in your career. Think of a time when you thought outside of the box!

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 21. Jones Lang Lasalle often asks our Commercial Brokers to work as part of a team. Tell me about a contribution you made to the last team you worked on.

      How to Answer

      As a Commercial Broker for Jones Lang Lasalle, you may be asked to participate in client meetings and presentations or work with senior brokers to develop follow-up materials for clients such as lease comparisons and market overviews. Often, you will need to coordinate information with other departments and brokers. It's time to show the interviewer that you are a team player. Talk about a time that you were expected to achieve a goal in a team setting. Discuss the role that you took on, and how you went above and beyond to ensure that your contribution made a difference.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 22. How do you react in the face of failure? For instance, when you lose a client or a significant deal falls through?

      How to Answer

      Many Commercial Brokers earn money based on commission, which means that losing a client, or a prominent real estate deal, can be extra painful when it happens. The interviewer would like to know how you react when it comes to significant setbacks. Everyone handles stress and disappointment differently, but it's vital that you show the interviewer your ability to pick yourself back up and try again. Point out how your setbacks do not affect others in your office, and that any losses you face fuel you to work harder next time.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 23. At Jones Lang Lasalle you will be interacting with clients of all types and personalities. How would you build a relationship with someone who intimidates you?

      How to Answer

      Commercial Brokers work alongside other brokers, realtors, developers, business owners, and other decision makers; all with their own approach and personality! When working in the real estate industry, stakes are high, and personalities are big.

      We have all been in a situation where we find a co-worker, a boss, or a client a touch intimidating. Show the interviewer that you have the smarts, and maturity, to recognize when this is happening, and the ability to overcome whatever factor is causing those feelings.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 24. If hired, what can Jones Lang Lasalle do to help you achieve your career goals?

      How to Answer

      If Jones Lang Lasalle asks you this question, you should be jumping up and down with excitement! As many organizations turn away from the hierarchical organizational structure and lean more toward a flat organizational structure, you will begin to see companies show more concern for the growth and development of their employees. Jackpot!

      Be prepared to discuss how you like to be motivated, what you may need in your compensation package or even the type of workplace environment you know you need to be successful. You can also discuss learning opportunities, or continued education options, that are piquing your interest.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 25. Commercial Brokers often need to give formal presentations to prospective and existing clients. Tell me about your experiences giving high-stakes presentations.

      How to Answer

      The fear of public speaking is the #1 phobia we have, as humans. It comes ahead of the fear of death and the fear of spiders! It is okay to find public speaking a bit intimidating but do assure the interviewer that you are capable of communicating well in front of large groups.

      Have you taken any courses or training in public speaking? Perhaps you have so much experience that it comes second nature. Either way, assure the interviewer that you are capable of giving high-stakes presentations without choking. If you have given presentations, you can also mention the topic, what the setting was, and to how many people you presented.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 26. How will you complement Jones Lang Lasalle, if you were hired?

      How to Answer

      Jones Lang Lasalle has an excellent reputation, faithful clients, and a robust team of talented brokers. Now, they want to know how you will make an impact on their organization if hired. If you landed the position, what would you bring to their company that would be positive and unique? Assure the interviewer that you are the right fit for this position. If you have a 90-day plan in mind, come prepared to share that with the interviewer.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 27. Commercial Brokers at Jones Lang Lasalle encounter challenging situations every day. Do you consider yourself a patient person in the face of a challenge?

      How to Answer

      The interviewer would like to know if you consider yourself a patient individual, in the face of significant challenges. An attitude of impatience can cause a lot of stress and anxiety in your coworkers and clients, so it is essential that you can showcase your ability to remain patient and professional in workplace situations.

      Patience is indeed a virtue but can be challenging to maintain when it seems that situations continue to push your buttons. Show the interviewer that you possess the ability to keep your cool in challenging conditions.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 28. Our clients mean everything to us at Jones Lang Lasalle.How do you define exceptional client service?

      How to Answer

      Jones Lang Lasalle needs to be careful in who they hire, ensuring that their standards of excellence are continually met. Excellent client service goes beyond doing precisely as your expected, and it's more than having a smile on your face when the client is looking. Superior service means that you actively seek out the opportunity to deliver more than the standard broker would. It means thoroughly listening to your clients when they tell you what they need. Also, it means offering support when your client may be in a little bit over their head.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 29. Give me an example of a time when you had to be extra diligent to meet a deadline.

      How to Answer

      When working for an esteemed brokerage like Jones Lang Lasalle, it is essential that you deliver their standards of excellence in everything that you do. The interviewer would like to know that you are a diligent individual when it comes to deadlines and respecting the needs of your clients. Are you determined to complete your tasks on time, or do you frequently drop the ball? Talk to the interviewer about your ability to act diligently on the job.

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 30. What would your most recent boss say about you if they were asked to describe your character?

      How to Answer

      Jones Lang Lasalle wants to ensure that you are a fit for their company culture and that you will get along well with their other team members. Think of some words that best describe your work ethic and character. Be sure to include descriptive words that will ensure you are a standout candidate. Most people, when asked this question, will say they are 'reliable' and 'easy to get along with.' A more thoughtful and unique answer to this question will give you a better chance of impressing the interviewer. For instance, you could say that you are:

      - Attentive
      - Committed
      - Persistent
      - Motivated
      - Tenacious

      Answer Examples Have Been Hidden

      Please upgrade to view